Anna has been incredibly helpful, knowledgeable and understanding each time I’ve visited . I am a carer for elderly and mobility compromised ladies. This last visit, she kindly recharged my lady’s s... See more
Company replied
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It has been exactly one month since I had my mobility scooter delivered and it was the most sensible decision I have ever made in my life. My first point of contact was Anna at the Shirley, Southampto... See more
Company replied
We first used Eden mobility located in Shirley high street to sort out a scooter for my grandad John. A very helpful and lovely lady called Anna helped us! It changed my grandads way of life and he is... See more
Company replied
Amazing company I went into Eden Mobility in Shirley High Street, Southampton because I wanted an upgrade on the basic chair I already had I spoke to a very lovely man called Neil Wilkins who put my c... See more
Company replied
Company details
- #17 of 72 best companies in Mobility equipment supplier
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Shirley High Street 106, SO16 4FB, Southampton, Shirley, United Kingdom
- 0238 001 8557
4.6
Excellent
27 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Very knowledgeable manager
Came into store today looking for information regarding a power scooter for my disabled father. The manager here, Anna, was very knowledgeable and made me feel at ease, answering all my questions regarding the various products that are available and made some valuable suggestions for when he is ready to purchase. Will definitely back to complete a purchase. Thank you Anna.
14 October 2025
Unprompted review
Reply from Eden Mobility - Southampton
Thank you so much for sharing your experience! We're thrilled to hear that Anna was able to provide the support and guidance you needed while exploring options for your father's power scooter. Making sure our customers feel informed and comfortable is what we strive for every day, and it's wonderful to know Anna made that happen for you. We look forward to welcoming you back when you're ready to make a purchase !
Warm regards,
Eden Mobility
The service from staff was outstanding
The service from staff was outstanding, Anna was incredibly patient and helpful, cannot recommend highly enough
9 October 2025
Unprompted review
Reply from Eden Mobility - Southampton
Thank you so much for your kind words! We're thrilled to hear that Anna made such a positive impression — her patience and dedication truly shine through. Your recommendation means the world to us!
Warm regards,
Eden Mobility
Service is warm and friendly with a…
Service is warm and friendly with a great sense of humour from Anna and Neil. Nothing is too much trouble.
26 September 2025
Unprompted review
Reply from Eden Mobility - Southampton
Hi Michael,
Thank you for your kind words! We’re so glad Anna and Neil made your visit such a positive one. Friendly service with a good sense of humour is exactly what we aim for, we’re always here to help!
Best regards,
Eden Mobility
Wonderful non-pushy service from Anna…
Wonderful non-pushy service from Anna and Peter, made us feel very relaxed and confident about purchasing in future, a credit to your Company.
21 August 2025
Unprompted review
Reply from Eden Mobility - Southampton
Hi Penny,
Thank you for your lovely feedback! We're so pleased Anna and Peter made you feel relaxed and confident — they’ll be thrilled to hear your kind words. We’re proud to have them on the team!
Best wishes,
The Eden Mobility Team
Absolutely happy with customer service…
Absolutely happy with customer service from Richard and kyle from Southampton eden mobility , helped me get the right things I needed for home and mobility scooter , greatly appreciated the help from them , excellent service ,well done
11 June 2025
Unprompted review
Great customer service thanks for the…
Great customer service thanks for the help.
16 May 2025
Unprompted review
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