Edinburgh Gin Reviews 765

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality gin products, often highlighting the wide selection and unique flavors available. The ordering process is frequently described as easy and straightforward, with many appreciating the convenience of online purchasing and the excellent value. Reviewers also commend the fast and reliable delivery service, noting that items arrive well-packaged and often with complimentary gifts, making the overall experience very satisfying. However, some customers experienced issues with delivery, citing delays or missed attempts by the postal service, despite having rescheduled or confirmed delivery times. Additionally, a few people found the engraving on personalized bottles to be too small and difficult to read, which diminished the intended impact of the gift.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the delicious taste and high quality... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the quick... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as delicious and... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting the first-class and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so delighted to be able to order online from the Edinburgh gin distillery! The best gin there is and now I can order their whole range directly rather than limited to what’s available locally! I’... See more

Company replied

Rated 5 out of 5 stars

A little taste of Scotland has revived me:-) As a Scot living in London I'm delighted to support the home team as it were. But aside from any national bias, this is just superb gin (I'm old school an... See more

Company replied

Rated 5 out of 5 stars

I loved this item as a gift, my friend was really pleased with it. The engraving was great little addition too since it was a gift. My only comment and it wasn’t Edinburgh Gin fault was that Royal... See more

Company replied

Rated 5 out of 5 stars

Great product (although a free gift which was part of the order was missing) Couldn’t fault customer service- They dealt with the error swiftly and the free gift arrived a few days later. Will de... See more

Company replied


Company details

  1. #5 of 22 best companies in Distillery
  2. #14 of 84 best companies in Alcohol Store
  3. #7 of 34 best companies in Alcoholic Beverage Wholesaler

About Edinburgh Gin

Written by the company

About Edinburgh Gin

Born in 2010, Edinburgh Gin is distilled in the heart of Scotland’s capital city.

We take inspiration from the wonder-filled city that is our name’s sake – a captivating city of contrasts and harmony that blends historic tradition with contemporary creativity, city pride with world citizenship, nature and the urban environment. We began with our Classic, a world class London Dry, which became the foundation for a series of expressions that led the flavoured gin revolution, pushing boundaries and breaking down conventions.

Our gins represent one of the most varied and vibrant range of gins in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent Gin

Excellent Gin, prompt delivery. Highly recommend

7 December 2025
Edinburgh Gin logo

Reply from Edinburgh Gin

Thank you so much for your kind words and your recommendation, it means the world to us!
Wishing you a lovely day,
The Edinburgh Gin Team.

Rated 5 out of 5 stars

amazing

i order from here twice a year for my dads birthday and christmas present , and he always absolutely loves it ! Shipping is always very fast and everything is packaged very securely

18 December 2025
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Reply from Edinburgh Gin

Thank you for your 5 stars and continued support! We are delighted you are satisfied with our products and service!
Wishing you a Happy 2026,
The Edinburgh Gin Team.

Rated 5 out of 5 stars

Excellent

Excellent, great service gins was lovely I will definitely be ordering again maybe next christmas.
Thank you keep up your excellent work ..

5 December 2025
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Reply from Edinburgh Gin

Thank you Kevin for your wonderful review and 5 stars, your kind words means a lot to us! We hope you continue to our enjoy our Edinburgh Gin!
Wishing you a happy 2026!
The Edinburgh Gin Team.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Lovely company to deal with. Thank you for the complimentary gifts. Will definitely be buying more gins xx

28 November 2025
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Reply from Edinburgh Gin

Thank you so much for your kind words! We’re thrilled to hear your order arrived quickly and that you enjoyed the complimentary gifts, that’s exactly the experience we love to create.
Whenever you’re ready for your next adventure in flavour, we’ll be here with plenty of delicious options to explore.
Many Thanks!
The Edinburgh Gin Team

Rated 5 out of 5 stars

Good company to deal with

I ordered a bottle of gin liquer from this company for a christmas present. There was a good choice to choose from Also the cost of delivery was excellent. Would recommend this company.

10 December 2025
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Reply from Edinburgh Gin

Thank you so much for your lovely review! It’s wonderful to know everything arrived just as expected and that you’d recommend us, that means the world to our team!
If you ever need more gin inspiration, we’ll be here with plenty of delicious options to explore.
Wishing you a happy New Year!
The Edinburgh Gin Team

Rated 5 out of 5 stars

Good choice of gin

Bought as part of a Christmas present. Even though I don’t drink, there seemed to be a good choice of gin. It was easy to order, packaged well and arrived when expected.

28 November 2025
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Reply from Edinburgh Gin

Thank you so much for your thoughtful review! We’re delighted to hear that ordering was easy, everything arrived on time, and the packaging impressed you.
We hope the gift brings plenty of festive cheer, and if you ever need more gin inspiration, we’ll be here with lots of delicious options to explore.
Wishing you a wonder-filled day!
The Edinburgh Gin Team

Rated 4 out of 5 stars

Speedy delivery

Speedy delivery. Good looking product. Engraving felt like it could have been a bit more distinct.

24 November 2025
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Reply from Edinburgh Gin

Thank you for your review. We have emailed you directly to find out more.

Rated 5 out of 5 stars

Brilliant

Having visited Edinburgh Gin in July and taken a very informative tour, we rather liked the gin. Unfortunately very few places sell it in the south west so I did an online order. Brilliant!
The ordering was easy, correspondence very good, delivery spot on with accurate expectation and well wrapped for the travel and cost was fantastic. Very happy with the service.

22 November 2025
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Reply from Edinburgh Gin

What a joy to read your review, thank you for your kind words! We’re absolutely delighted that your visit in July left such a sparkling impression and that you’ve continued your gin journey with us online. It’s wonderful to hear the ordering process was smooth, delivery swift, and everything arrived perfectly wrapped.
We hope every sip brings back a little taste of Edinburgh magic.
Wishing you a wonder filled day! The Edinburgh Gin Team

Rated 5 out of 5 stars

Safely delivered.

All satisfactory.

2 December 2025
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Reply from Edinburgh Gin

Thank you for taking the time to leave your review, we are happy to hear your are satisfied with our service! Kind Regards, The Edinburgh Gin Team.

Rated 5 out of 5 stars

Never Disappoints

Have purchased mini gins from here several times. Never disappoints! Thank you.

19 November 2025
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Reply from Edinburgh Gin

Thank you Ann for your review and orders from us, we love to hear from our valued customers! We are delighted you are happy with our service and gins. Wishing you a lovely day, The Edinburgh Gin Team.

Rated 5 out of 5 stars

Best Gin Liquer Ever!

Great company to deal with.
Easy ordering.
Quality products.
Good prices.
Oh,and the Black Forest flavour liquer is to die for-perfect on the rocks!!
Will be buying more very soon!

29 November 2025
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Reply from Edinburgh Gin

Thank you for such a wonderful review! Your kind words means the world to us! Your recommendation of our Black Forest liqueur made us smile, it truly is a decadent treat on the rocks! We’re thrilled you consider us the best and we do hope you continue to enjoy our Edinburgh Gin range. Wishing you a lovely day, The Edinburgh Gin Team.

Rated 5 out of 5 stars

Very prompt delivery and very…

Very prompt delivery and very appreciative of the one pound postage fee.

30 November 2025
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Reply from Edinburgh Gin

Thank you for your review and leaving us 5 stars. We are delighted you are happy with our service! Many Thanks, The Edinburgh Gin Team.

Rated 5 out of 5 stars

Nice touch from Scotland

Great gins very good flavour from proper distillery

30 November 2025
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Reply from Edinburgh Gin

Thank you for your 5 stars and lovely review Rob! The Edinburgh Gin Team.

Rated 2 out of 5 stars

The engraved message wasn't even…

The engraved message wasn't even noticed as the 80 year old gift recipient was unable to read it! At less than an eighth of an inch high, the writing was barely visible even with his glasses on.
Disappointed as that was the main reason for choosing his 80th gift from your shop.

29 November 2025
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Reply from Edinburgh Gin

Thank you for taking the time to leave us a review. We are very sorry to hear you are disappointed by your order. We have reached out to you directly to find out more. Thanks, The Edinburgh Gin Team

Rated 5 out of 5 stars

Customer Services were excellent

Customer Services were excellent, very helpful when I made a mistake when ordering.

29 November 2025
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Reply from Edinburgh Gin

Thank you so much for sharing this lovely feedback! We’re delighted our team could help make everything right with your order.
Wishing you a wonder filled day! The Edinburgh Gin Team.

Rated 5 out of 5 stars

Great service and quick delivery

Great service and quick delivery, olso well packed and a few free surprises in box

26 November 2025
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Reply from Edinburgh Gin

Thank you for your kind review Moyra! We are delighted you are satisfied with our service and your order. Wishing you a lovely day, The Edinburgh Gin Team.

Rated 5 out of 5 stars

Great product

Great product, super fast delivery. Great customer service. Will buy again.

24 November 2025
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Reply from Edinburgh Gin

Thank you for the 5 stars and your kind words, it means the world to us! We can’t wait to sprinkle a little more Edinburgh Gin magic into your next order!
Wishing you a wonder filled day! The Edinburgh Gin Team.

Rated 5 out of 5 stars

Should be a Scottish staple .

Easy to use website and fast delivery

19 November 2025
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Reply from Edinburgh Gin

Thank you so much for your kind words! We’re delighted you found our website easy to use and your delivery speedy, just what we aim for! Your comment about being a Scottish staple truly made our day.
Wishing you a wonder filled day! The Edinburgh Gin Team.

Rated 5 out of 5 stars

Excellent all round!

Excellent service and great products! Well packaged and quick delivery. Highly recommended.

12 November 2025
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Reply from Edinburgh Gin

Thank you for your 5 stars and recent order with us Gail! We are delighted you are satisfied with our service and products! Wishing you a wonderful day, The Edinburgh Gin Team.

Rated 5 out of 5 stars

Lovely products

Lovely products. Good service and cheap delivery. Not tasted them as they were a gift

10 November 2025
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Reply from Edinburgh Gin

Thank you so much for your lovely words Sharon! We’re delighted you found our products charming, the service smooth, and delivery affordable. What a thoughtful gift, we hope it brings a splash of wonder and joy when it’s opened!
Wishing you a wonder-filled day! The Edinburgh Gin Team

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