Edinburgh Gin Reviews 765

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality gin products, often highlighting the wide selection and unique flavors available. The ordering process is frequently described as easy and straightforward, with many appreciating the convenience of online purchasing and the excellent value. Reviewers also commend the fast and reliable delivery service, noting that items arrive well-packaged and often with complimentary gifts, making the overall experience very satisfying. However, some customers experienced issues with delivery, citing delays or missed attempts by the postal service, despite having rescheduled or confirmed delivery times. Additionally, a few people found the engraving on personalized bottles to be too small and difficult to read, which diminished the intended impact of the gift.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the delicious taste and high quality... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the quick... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as delicious and... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting the first-class and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so delighted to be able to order online from the Edinburgh gin distillery! The best gin there is and now I can order their whole range directly rather than limited to what’s available locally! I’... See more

Company replied

Rated 5 out of 5 stars

A little taste of Scotland has revived me:-) As a Scot living in London I'm delighted to support the home team as it were. But aside from any national bias, this is just superb gin (I'm old school an... See more

Company replied

Rated 5 out of 5 stars

I loved this item as a gift, my friend was really pleased with it. The engraving was great little addition too since it was a gift. My only comment and it wasn’t Edinburgh Gin fault was that Royal... See more

Company replied

Rated 5 out of 5 stars

Great product (although a free gift which was part of the order was missing) Couldn’t fault customer service- They dealt with the error swiftly and the free gift arrived a few days later. Will de... See more

Company replied


Company details

  1. #5 of 22 best companies in Distillery
  2. #14 of 84 best companies in Alcohol Store
  3. #7 of 34 best companies in Alcoholic Beverage Wholesaler

About Edinburgh Gin

Written by the company

About Edinburgh Gin

Born in 2010, Edinburgh Gin is distilled in the heart of Scotland’s capital city.

We take inspiration from the wonder-filled city that is our name’s sake – a captivating city of contrasts and harmony that blends historic tradition with contemporary creativity, city pride with world citizenship, nature and the urban environment. We began with our Classic, a world class London Dry, which became the foundation for a series of expressions that led the flavoured gin revolution, pushing boundaries and breaking down conventions.

Our gins represent one of the most varied and vibrant range of gins in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

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Rated 5 out of 5 stars

The product is wonderful to start with

The product is wonderful to start with. I was trying to do an online order and had some questions that were answered in a very timely fashion and allowed me to make the appropriate choices. My delivery was scheduled much faster than I had anticipated, and it was easy to reschedule my delivery. We have never had a bad experience with Edinburgh Gin, whether in person or via online.

27 June 2025
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Reply from Edinburgh Gin

Thank you for your wonderful 5 star review Nicole! We are delighted you are both satisfied with our service as well as our gin! Wishing you a lovely day, The Edinburgh Gin Team.

Rated 5 out of 5 stars

Brilliant post service and the birthday…

Brilliant post service and the birthday gift was a success

20 June 2025
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Reply from Edinburgh Gin

Thank you Fiona for your brilliant feedback! We're absolutely delighted to hear that our post service met your expectations and that the birthday gift was a success. It's always a pleasure to know that our efforts contribute to such happy moments.

Wishing you a wonder filled day!
The Edinburgh Gin Team

Rated 5 out of 5 stars

Perfect personalised gift

I bought online as a gift for my son. Nice that I could personalise. Purchase and delivery as smooth as a sip of Edinburgh gin.

2 June 2025
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Reply from Edinburgh Gin

This is so wonderful to read! Thank you for taking the time to leave us a great review Anne

Rated 5 out of 5 stars

Fun, Challenging, and Tasty!

My wife and I took the Aroma Alchemy: Gin Tasting Masterclass today and had a fantastic experience! We both like gin but have never done a deep dive into the subject. This class was fun, challenging, and had just the right amount of nerdy, detailed facts.

Simran lead the tour and she has her Masters in Brewing and Distilling so she knows her stuff! Her presentations, as she lead us through the facility, were professional, interesting, and informative. It was so illuminating to learn about all of the botanicals used in gin making. Simran did a great job of listening to questions and giving thoughtful and compelling answers.

Alice lead the Alchemy section in a well appointed classroom. We were challenged to identify some of the smells important to gin and it was hard! We got to sample four of the gins and they were thoughtfully paired with little bites. There was lots of smelling and tasting on this tour. The curriculum really forces you to slow down and deeply process the experience.

The tour ended with two perks: a self-assembled cocktail spritzer to take home and a gin and tonic in the currently unopened rooftop bar and botanical garden.

I would wholeheartedly recommend this tour to anyone who wants to learn more about gin and spend an hour and a half connecting to their senses.

19 June 2025
Unprompted review
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Reply from Edinburgh Gin

Thank you so much for your delightful review E.K.! We're overjoyed to hear that you and your wife had a fantastic time at our Aroma Alchemy: Gin Tasting Masterclass. It sounds like you truly immersed yourselves in the experience, and we're thrilled that Simran and Alice made such a positive impact with their knowledge and engaging presentations.

We're glad you enjoyed learning about the botanicals and the sensory challenges, as well as the thoughtful gin pairings. The self-assembled cocktail spritzer and the gin and tonic in our rooftop bar and botanical garden are indeed special treats, and we're happy you appreciated them.

We look forward to welcoming you back for more gin adventures in the future. Wishing you a wondrous day!
The Edinburgh Gin Team

Rated 5 out of 5 stars

Ordered some cans of Rhubarb and Ginger…

Ordered some cans of Rhubarb and Ginger gin liqueur. Delivered on time and easy to order. Very enjoyable drink.

31 May 2025
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Reply from Edinburgh Gin

Thank you for your delightful review Mrs Devlin! We're thrilled you enjoyed our Rhubarb and Ginger gin liqueur. Quick delivery and easy ordering make it even better. Cheers to your next sip!

Kindest regards, The Edinburgh Gin Team

Rated 5 out of 5 stars

Fast efficient service …

Fast efficient service from order on 07/05 to delivery of the Gin on 10/05.

7 May 2025
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Reply from Edinburgh Gin

Thank you for your 5 stars Suzette! We are delighted you are satisfied with your order! The Edinburgh Gin Team.

Rated 4 out of 5 stars

Gin order

Had to chase my parcel as after 10 days still no sign of it. Communication quite poor as soon after i sent an email it was suddenly dispatched yet i got an email saying they would look into it a day after that. I am really pleased with my order, but would think twice before ordering online again.

27 April 2025
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Reply from Edinburgh Gin

Thank you for taking the time to leave a review. We are very sorry to hear your order was delayed in getting to you! We have reached out to you directly to understand more. Thanks, The Edinburgh Gin Team

Rated 5 out of 5 stars

Excellent products and service

Really great tasting gin with delicious flavours. Fantastic delivery too when ordering online.

7 May 2025
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Reply from Edinburgh Gin

Thank you for your 5 stars and review Richard! We are delighted you are satisfied with our products and service. The Edinburgh Gin Team.

Rated 5 out of 5 stars

Gooseberry & Elderflower Gin

Delicious flavoured gin with gooseberry and elderflower. Very subtle and flavoursome and absolutely the best gooseberry gin I have tried. Free sample of Seaside gin also included and that was delicious as well.

27 April 2025
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Reply from Edinburgh Gin

Thank you Claire for your 5 stars and wonderful review! We are thrilled with your positive feedback and tasting notes! The Edinburgh Gin Team.

Rated 5 out of 5 stars

Great service

Great service, very efficient delivery .. wonderful gin!

26 April 2025
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Reply from Edinburgh Gin

Thank you for your 5 stars and fantastic review! The Edinburgh Gin Team.

Rated 5 out of 5 stars

On a recent trip to Edinburgh Castle I…

On a recent trip to Edinburgh Castle I sampled Edinburgh gin and decided it would make a lovely gift for an old friend. She received the gift by post and was thrilled .. she has really enjoyed trying the three different flavours.
Thank you

20 March 2025
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Reply from Edinburgh Gin

Thank you for your lovely 5 star review! Your feedback means a lot! We are delighted your friend was happy with her gift. The Edinburgh Gin Team.

Rated 5 out of 5 stars

prompt delivery

prompt delivery, easy to order, Thank you

13 March 2025
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Reply from Edinburgh Gin

Thank you for your lovely review Sandra! We're thrilled to hear that our prompt delivery and easy ordering process made your experience with Edinburgh Gin a breeze. Your kind words are the perfect garnish to our day! The Edinburgh Gin Team

Rated 5 out of 5 stars

Nice place

Nice place. Gin superb and very knowledgeable and friendly staff.

25 February 2025
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Reply from Edinburgh Gin

Thank you for your 5 star review! The Edinburgh Gin Team.

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