I am so delighted to be able to order online from the Edinburgh gin distillery! The best gin there is and now I can order their whole range directly rather than limited to what’s available locally! I’... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A little taste of Scotland has revived me:-) As a Scot living in London I'm delighted to support the home team as it were. But aside from any national bias, this is just superb gin (I'm old school an... See more
Company replied
I loved this item as a gift, my friend was really pleased with it. The engraving was great little addition too since it was a gift. My only comment and it wasn’t Edinburgh Gin fault was that Royal... See more
Company replied
Great product (although a free gift which was part of the order was missing) Couldn’t fault customer service- They dealt with the error swiftly and the free gift arrived a few days later. Will de... See more
Company replied
Company details
- #5 of 22 best companies in Distillery
- #14 of 84 best companies in Alcohol Store
- #7 of 34 best companies in Alcoholic Beverage Wholesaler
About Edinburgh Gin
Written by the company
About Edinburgh Gin
Born in 2010, Edinburgh Gin is distilled in the heart of Scotland’s capital city.
We take inspiration from the wonder-filled city that is our name’s sake – a captivating city of contrasts and harmony that blends historic tradition with contemporary creativity, city pride with world citizenship, nature and the urban environment. We began with our Classic, a world class London Dry, which became the foundation for a series of expressions that led the flavoured gin revolution, pushing boundaries and breaking down conventions.
Our gins represent one of the most varied and vibrant range of gins in the world.
Contact info
Edinburgh, United Kingdom
- info@edinburghgin.com
- www.edinburghgin.com
4.9
Excellent
765 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Edinburgh Gin
Thanks for the great review Stephen ! We are thrilled you think we are first class.
The Edinburgh Gin Team
Easy to order
Easy to order. Prompt delivery. Love the fact the bottle was able to be personalised with own message.
9 September 2024
Reply from Edinburgh Gin
Thank you for your great review! It’s wonderful to know you enjoyed the personalized message on the bottle. We hope to serve you again soon!
The Edinburgh Gin Team
Love EG
Always great service. Items arrived within 2 days and really well packaged. Love Edinburgh Gin, the drink and the company!
23 August 2024
Reply from Edinburgh Gin
“Thank you for your kind words! We’re thrilled to hear you enjoyed our service and products. Cheers to many more delightful experiences with Edinburgh Gin!” Edinburgh Gin Team
Quality Gin & Great service
Quality Gin & Great service
Prompt delivery and my favourite gin
8 August 2024
Reply from Edinburgh Gin
Thank you for your wonderful feedback Alan! We’re thrilled to hear you enjoyed our quality gin and great service. Cheers to your favourite gin, The Edinburgh Gin Team
Reply from Edinburgh Gin
Thank you for your feedback! We’re glad to hear you enjoyed our quick and easy service, and that you love the gin. Cheers! The Edinburgh Gin Team
Overall Excellent
Ordering was very easy, delivery was great and product bought as gift was perfect.
5 August 2024
Reply from Edinburgh Gin
Thank you for your feedback Jax! We’re thrilled to hear that the ordering process was easy, delivery was smooth, and the gift was perfect. The Edinburgh Gin Team
Reply from Edinburgh Gin
Thanks ! We’re glad you love our gin liqueurs.
The Edinburgh Gin Team
Personalised engraving good but would…
Personalised engraving good but would have preferred it to be more obvious for recipient. Disappointed there is no longer a presentation box/glasses option too. Gin however never disappoints so will be a welcome gift.
31 July 2024
Reply from Edinburgh Gin
Thank you for the feedback Fiona, we take onboard your comments on the engraving. For sustainability reasons we no longer do the presentation boxes. We are glad our gin is still a very welcome gift.
The Edinburgh Gin Team
We love flavoured gin
We love flavoured gin
ginger, rhubarb, erdelflower,lemon.... they are delicious
30 July 2024
Reply from Edinburgh Gin
Thanks for sharing! We’re thrilled you love our flavoured gins.
The Edinburgh Gin Team
Lovely gin and service
Lovely gin, lovely experience!
Went over and beyond to get me what I needed.
18 July 2024
Reply from Edinburgh Gin
Thank you for your lovely review Bronwyn ! We’re delighted to hear you enjoyed both the gin and the experience. It’s great to know we could go above and beyond for you. Cheers
The Edinburgh Gin Team
This is my first time drinking gin I…
This is my first time drinking gin I found it very tasty and good value for the price paid. Thank you
21 July 2024
Reply from Edinburgh Gin
We are so glad you chose Edinburgh Gin for you first taste of gin. Thank you for the lovely review. The Edinburgh Gin Team
Great communication with the company
Great communication with the company , I had an outstanding voucher which I used online , the bottles arrived very quickly and perfectly packaged .
Great products and service .
5 July 2024
Reply from Edinburgh Gin
Great to hear your experience Samantha! Thanks for taking the time to leave the lovely review. The Edinburgh gin Team
Variety is the spice of life …
I always love ordering direct from Edinburgh gin. So many flavours to choose from that though don't find in the shops
4 July 2024
Reply from Edinburgh Gin
Thank you Helen, Hope you are enjoying your Edinburgh Gin in all our many varieties! Cheers, The Edinburgh Gin Team
Delicious product and excellent service
30 June 2024
Reply from Edinburgh Gin
This is so lovely to read, thank you for leaving this great review. Thanks, The Edinburgh Gin Team
Reply from Edinburgh Gin
Thank you for this great review Charles!
Reply from Edinburgh Gin
Thank you for this great review. We hope you enjoy!
Reply from Edinburgh Gin
Thank you for the review Rachael. We are so pleased to hear this.
My daughter loves your gin I’ve got it…
My daughter loves your gin I’ve got it for her a few times when I visit Edinbough, from your shop. The delivery was on time and very safe. I hope I win the trip so I can visit you soon. Thank you
2 June 2024
Reply from Edinburgh Gin
Thank you so much for purchasing from us, we hope to welcome you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.