EditorsKeys.com Reviews 

just purchased a keyboard skin for Logic Pro which was great - but had a small blemish on it. replacement sent out straight away. hugely impressed - will buy other products as and when required.

I just received the editorskeys protools Mac keyboard, and I have to say it’s really feels high quality and the design is very nice. Just what I wanted and as I am over 50 I don’t see so well anymore so a backlit keyboard helps me a lot.

Really great products, and frankly, exemplary aftercare.
I bought a backlit keyboard a couple of years back and have thoroughly enjoyed using it - it has a really nice feel and the backlighting makes life a lot easier. After putting some hard miles on it, one of the keys popped off a couple of times over the course of a few months and was duly snapped back into place - no biggie. Sadly, on the last occasion the key wouldn't snap back into place so I contacted Editors Keys to see if I could purchase a new key. My attempt to buy a new part was brushed off breezily and I was told that a new one would be dropped in the post for me. How kind I thought, and what great customer care.
I couldn't believe my eyes a couple of days later when a replacement keyboard turned up on my doorstep!
The products are fantastic and Editors Keys deserves any and all accolades they get, but to offer this level of aftercare on top, is really above and beyond.
Truly. Outstanding.

Great product , ordered a refurbished unit but unfortunately there was an issue in locating the refurbished unit , I was kept in the loop and was sent a new unit , great service , I see others have complained in regards to communication , I have not had this issue and would recommend them to anyone

Used their SL150 product since 2014, helped me generate 10k YouTube subscribers in 2 years due to the sound quality, and the microphone lasted many years. When it started fuzzing (which was fair enough since it was old), they offered a replacement. I'm amazed and very appreciative.

Highly recommend the products if you want a smooth sounding voice.

Honestly wish i had not of bothered now ordered this item on the 13th June and paid £5.99 to be shipped within 1-2 working days.
All they said was it will be here late jyne early July no apology really poor service.....and still haven't recieved my item....awful....

EDIT --STAY AWAY!!!!!

Terrible company. Took my money & they can't even reply to emails. I am not even looking forward to receiving my product anymore after hearing such bad reviews about them.

So far I have nothing but a sour taste in my mouth and no keyboard in sight!!

EDIT--1* to 2* Company replied to me as a response to this negative review, I will update again when I receive my order

EDIT 2 -- So i finally got this keyboard. it feels really heavy, unnecessarily heavy like they put a weight in it. A lot of the keys are not centered and it definitely looks hand made.
It has weird things, like an email button that actually mutes your computer.

SAVE YOURSELF THE TIME AND MONEY AND BUY THE STICKERS OFF EBAY AND BUY A KEYBOARD FROM A CREDIBLE COMPANY.

They upgraded me to a new keyboard after i bought a refurb and they sent me a free wrist support in an effort to make things better, but unfortunately the product is rubbish!!!!!

REPLY TO MESSAGE -- I don't care if you upgraded me free of charge. I didn't ask you to do that and it doesn't make your products any better! I also mentioned this in my review so there is no need for you to mention it at all.

You upgrading me does not entitle you to good feedback that is dishonest business practice

Back to 1 star

I chose an EditorsKeys keyboard to replace a tired 'Logic Keyboard' that lasted barely a few years. The feel on the keyboard in lovely, with the backlight a perfect addition. Communication throughout the COVID-19 pandemic was good, updating me on the understandable delays in production and delivery, but when the product arrived it was more than worth the wait! Thanks Mark and the team!

Great support and understanding during a pandemic

With so much free-time during COVID isolation, I decided to rekindle an old hobby: music production. To help with this endeavour, I purchased a keyboard overlay, from EditorKeys, for my Digital Audio Workstation (DAW). Unfortunately, I was unable to receive my purchase because of the disruption in the international postal services. Thankfully, EditorsKeys was understanding of this situation. First, they tried to contact the postal service; then they tried to resend to a different address. Finally, they refunded my money after all that failed. Despite my evident frustration (I wanted my new toy), EditorKeys was professional and understanding at all times.

I would just like express my enormous satisfaction with EditorsKeys product (Studio SX BT Headphones) as well as the sincerely genuine support service they provide. A special mention to Rob from technical support team, who saw to handling all my concerns with the at most convenience. Great company!

I had had my old SL150 for (I think) about 8 years when it finally started having some driver compatibility issues with the newer Windows 10 updates. Rang customer support and got through straight away. As I was (miles) outside the warranty period the repair offered wasn't free, but was at a very reasonable rate. We emailed over the next couple of days and eventually I was also offered the option to order a brand new one at a very generously discounted rate, as there wasn't a guaranteed fix on such an old model. A quick paypal transaction later and the new one was sent out.

I was treated with exceptional courtesy every step of the way and there was never the slightest quibble as to whether the issue could have been my fault (I have been very kind to it over the years). The whole experience was completely hassle free and I was made to feel valued, and as a result I won't think twice about coming back when I need new kit.

A lot of companies could learn from these guys!

I think these are a great idea and applaud EditorsKeys for making this product. IMO however, the quality of the hardware is sub-par. The feel of the keyboard is cheap and makes typing difficult. Have tried to get used to it but even after a month of use, I have to say it's a great idea but implemented poorly. I'd like to see a higher quality version - would happily pay another $100 or so.

i want to change my review because the company has promply resolved my problem
Livio

It is so well built and having the keyboard be backlit is so useful for when you're in the studio in dark conditions. The typing feel of the keyboard take a little while to get used to but when you use it often, it becomes natural and typing on any other keyboard feels unnatural.

I can highly recommend this for home studios, all the way up to large studio corporations.

Thanks to EditorsKeys for producing such a great product!

Just got 2 new keyboards and a cover for Adobe Premiere. Shocked how fast the delivery came and really happy with the products. I've been using for Premiere for a while, but the keys really have helped me get my edge back. Customer service was great too!

I got this keyboard through work, when beginning a big editing job. As it arrived, it was nothing like the slick advert. The keys were not as clean lit as shown and the overall feel of the keyboard is pretty mediocre, for what you're paying for. However I like the design of the keys and as I got used to the keyboard, I starting brushing aside these issues. A couple weeks in, I realised one of the keys was loose and had then fallen off. I was unable to find the key after looking everywhere, so I contacted EditorsKeys for a replacement. I was told to send a picture of the keyboard so they could help me. No response. So I contacted the Instagram account and turns out it's the same guy. He told me again to send a picture of the keyboard and he would help me out. I had to keep reminding him if he was able to help and he finally said he'd have spares in 10 days. I waited 3 weeks and no response. I contacted him again and he responds with the same rhetoric; I have spares that I can send you. I let him know my address and still nothing. That was weeks ago. I got the feeling that he didn't care nor ever planned to replace the key that was loose in the first place.

I do not recommend this product as they have poor customer service and their keyboards are definitely not worth the price range. There is some great makes out there to choose from and I plan to replace this with something better in the near future.

I had a problem with the ProTools Keyboard and they resolved it very quickly.

Good Product,

Should have I been told that there were going to be substantial duties and taxes to ship to Canada BEFORE I ordered it. This cost another $35 at the door. Very poor communication on this. BRUTAL.

Super impressive customer service. My premiere pro keyboard did exactly what I wanted it too and the quality was beyond my expectations. I have been using for several months and I have to stay it's been a great investment. Thank you!