Edplace helped my grandaughter when she couldn't attend school due to severe anxiety. She felt included knowing that she was able to study English, Maths and Science. It gave her a routine and helped... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great lessons easy to manage for my 11 years old son. Easy to understand. A lot of assessments to assign.
Company replied
I like how it explains concepts before it delves into the questions and I like how the questions are challenging no matter the age or grade.
Company replied
Could do with a mid week report just as a extra push to help busy parents like myself keep on track
Company replied
Company details
- #118 of 126 best companies in Educational institution
- #28 of 30 best companies in Educational Supply Shop
- #10 of 11 best companies in Educational testing service
- #115 of 129 best companies in Software company
- #7 of 7 best companies in Study at home school
Written by the company
EdPlace is an online educational resource provider designed to help parents, teachers and tutors support children throughout their education journey in English, maths, science and 11+ preparation for students in Year 1 to GCSE. Every resource on our platform is written by teachers, with five or more years experience, for students, to support the learning process that takes place in school and at home. Our thousands of resources in Key Stage 1- 3 are fully aligned to the requirements of the National Curriculum, and at GCSE and 11+, we cater to the specifications of all major examination boards (OCR, Pearson EdExcel, AQA, Eduqas, CEM and GL). Students can access resources at any time, via our website or iOS and Android apps, to ensure that learning really can take place whenever and wherever students choose. We believe that every parent and educator should have access to top-quality educational resources to enable children succeed. If used regularly, EdPlace students make on average 50% more progress in a school year compared to their peers - now that's smart learning!
Contact info
5 Tanner Street, SE1 3LE, London, United Kingdom
- help@edplace.com
- www.edplace.com
3.7
Average
848 reviews
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ed place are brilliant
They are in contact quickly with helpful advice,also they offer recommended work for my child that's suitable for them. They are easy to understand information and help when I'm unsure of what or how to do something.
1 June 2023
Reply from EdPlace
Hi Ajay,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. Remember we're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team
Reply from EdPlace
Hi Victoria,
We are really pleased that you’re enjoying using the website. If there is anything we can do for you, just let us know at help@edplace.com. Have a wonderful day!
An Excellent Education Platform that we…
An Excellent Education Platform that we use to support our daughter’s education with a focus on maths, the sciences and English. Three small bugbear; there is an English exercise that my daughter did that requires manual marking and still hasn’t been marked weeks after completing. If you answer a maths question e.g. 59.0 rather than 59, the platform will mark that as wrong ?! Finally some of the exercises could and would benefit from supplementary moving image content, at the moment this is not the case for all exercise. That said, still much used and much appreciated learning platform.
25 May 2023
Reply from EdPlace
Hi Alkin,
Thank you for your valuable feedback. We're really pleased that you've found EdPlace to be a vital part of your daughter's learning journey. Take a look at the following support article about how you can complete the manual marking: https://support.edplace.com/hc/en-us/articles/360015700038-Why-do-I-need-to-mark-some-of-my-child-s-work-and-how-do-I-do-this-. Please do contact our friendly Customer Support team at help@edplace.com should you have any further queries.
We want you to have the best experience possible and your feedback will help us to improve moving forwards.
All the best,
The EdPlace team
This app has made me feel so supported…
This app has made me feel so supported especially with the teacher feedback on all of the questions and amount of sessions available is great. Very grateful for this as I know without this, it would be so difficult to make sure I'm covering everything I need to. I only hope the price doesn't go up as it's just affordable for my family's circumstances, although, I wouldn't dispute it's at a fair price now for what we get.
11 May 2023
Reply from EdPlace
Hi Kirsty,
This is amazing!
Thank you for sharing your feedback with us. Your story resonates with us all and certainly makes all our efforts to constantly improve what we offer well worth it. We’re here every step of the way on your child’s learning journey. Keep up the amazing work!
All the best,
The EdPlace team
Absolutely love this site
Absolutely love this site for my child easy to use and keeps track of everything so glad I found it would recommend to anyone
11 May 2023
Reply from EdPlace
Hi CP,
That's so awesome!
It really fills us with great joy knowing how helpful you find our website and how we track progress. We hope that we continue to exceed your expectations. Keep up the great work at your end!
All the best,
The EdPlace Team
Reply from EdPlace
Hi Grzegorz,
We’re sorry to hear that you’ve had difficulty with downloading the Android App. Please contact our support team at help@edplace.com to provide us with further information and we will be very happy to look into this further. In the meantime so that you can continue using EdPlace please do not hesitate to log in via our website.
All the best,
The EdPlace team
I would not recommend
My child finds a lot of the questions hard to understand even after trying them several times. The activities that are supposed to be automatically assigned aren't and the "help desk" is less than helpful. Difficult to navigate and to find the right work to assign. Using the website is hugely stressful and my child hates it too. I've paid for a year so will continue to try to use it but it is definitely a case of you get what you pay for. It's cheap for a reason.
30 March 2023
Reply from EdPlace
Hi Teri,
We’re sorry to hear that you’re having difficulty with using your EdPlace account, but don't worry, we're here to help you get the most out of your subscription. Activities are automatically recommended and assigned from Year 1 to Year 9, but at GCSE level, this is a lot more complex due to the different exam boards students may be studying for. As we type, our data science team are currently working on enhancing the recommendations feature for students! Do reach out to our support team at help@edplace.com who will be happy to arrange a call to assist you.
All the best,
The EdPlace team
Information was precise and clear
20 April 2023
Reply from EdPlace
Hi Mark,
We are really pleased that you’re enjoying using the website. If there is anything we can do for you, just let us know at help@edplace.com.
Have a wonderful day!
The site is really helpful as I have…
The site is really helpful as I have recently started homeschooling my 13 year old. I use the site for maths. There are also assessments which are helpful as this will then give me recommendations for my child. I think the site is great value for money as all math topics are covered, aswell as English and science.
27 April 2023
Reply from EdPlace
Hi Rachael,
Thank you for your valuable feedback.
It's so great to hear that you find our assessments to be a vital part of your child's learning. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.
Keep up the hard work at your end!
All the best,
The EdPlace team
Excellent choice of classes
Excellent choice of classes, good feedback, and class suggestions, love the readback feature, dyslexia friendly, have been able to use this to supplement home education
20 April 2023
Reply from EdPlace
Hi Michelle,
This is amazing!
Thank you for sharing your feedback with us. We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com.
All the best,
The EdPlace team
Ed place has been great for my daughter
20 April 2023
Reply from EdPlace
Hi Jaime,
Thank you for your kind words. We’re so happy to hear of the progress your child is making with our activities. We hope that we continue to exceed your expectations.
Keep up the great work at your end!
All the best,
The EdPlace team
Remember to cancel if you’re not using regularly
UPDATE:
After escalating my complaint edplace have agreed to refund the three months unused subscription. My account at edplace has been closed on their request.
Other than my negative experience with their customer services department the website was very fun and easy to use and my son loved it.
——-
I was signed up for the £15 a month subscription but didn't use the platform from January 2023 and forgot to cancel it. Edplace do not send email reminders that the direct debit will be taken each month. I realised my error when checking my bank statement. I had been charged £45 for three months subscription even though their was no activity on the account and I hadn't logged in.
As has become an industry standard lead by other subscription services i.e MUBI, kindle, amazon prime I was not offered a refund for the unused months. I was offered one month credit.
17 April 2023
Unprompted review
Reply from EdPlace
Hi there,
It’s a shame we weren’t able to discuss this with you on the phone call we proposed as we like to resolve issues with customers directly, but instead are keen to explain how EdPlace operates. Our monthly subscriptions are designed to be totally flexible for parents, as you are able to cancel and even pause payment at any time. There are certain costs involved for us as a business even if an account isn’t being used. For this reason, we feel it was fair to offer you a credit rather than a refund. We made this decision as a goodwill gesture based on fairness to all customers as the responsibility for managing payments and preferences related to any subscription rests with the subscriber.
We’d like to wish you and your children all the best for the future.
The EdPlace Team
Awesome app
Awesome app, even my homeschooled 11 year old would call it awesome.
Amazingly, this did keep him aligned in his 4 months out of school and he did return in line with everyone else.
Cannot stress enough how much we needed something like EdPlace and how much it delivered.
Thanks so much… again!
17 April 2023
Unprompted review
Reply from EdPlace
Hi Jade,
Thank you so much for your review. Your feedback means the world to us!
Your story resonates with us all and certainly makes all our efforts to constantly improve what we offer well worth it. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com.
All the best,
The EdPlace team
My granddaughter is doing great
My granddaughter is doing great . Easy to use. Great incentives to promote your child's attitude to learning.
30 March 2023
Reply from EdPlace
Hi Paula,
This is fantastic!
We’re really happy to hear that you find our website easy to use. We're really proud of our rewards and badges features and we are so happy to know that these have been useful incentives for your Granddaughters learning. If you do need any help at all, email us at help@edplace.com.
All the best,
The EdPlace team
good learning tool for the kids
good learning tool for the kids - they seem to enjoy and is informative
Bik
30 March 2023
Reply from EdPlace
Hi Bik,
That's so awesome!
It really fills us with great joy knowing how helpful your kids find EdPlace. We hope that we continue to exceed your expectations. Keep up the great work at your end!
All the best,
The EdPlace Team
Reply from EdPlace
Hi Gemma,
We are really pleased that you’re enjoying using the website. If there is anything we can do for you, just let us know at help@edplace.com.
Have a wonderful day!
So helpful and great content
So helpful and great content, has really helped my boy with his lessons
17 March 2023
Reply from EdPlace
Hi Alan,
Thank you for your kind words. We’re so happy to hear of the progress your child is making with our activities. We hope that we continue to exceed your expectations.
Keep up the great work at your end!
All the best,
The EdPlace team
I find ed place very useful my daughter…
I find ed place very useful my daughter is improving so much had to pay the extra a month so she could do more
17 March 2023
Reply from EdPlace
Hi Vicky,
It's so great to hear that your daughter is enjoying the website and is continually improving. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.
Keep up the hard work at your end!
All the best,
The EdPlace team
Reply from EdPlace
Hi Mrs Sharma,
This is fantastic!
We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com.
All the best,
The EdPlace team
Highly recommend for Home Educators
Ed Place provides my child with the learning she was not receiving at school. It allows my child to do work that is fit for her age and ability and explains the work in full detail. I also love the fact that it is automatically marked for me and I can review her weeks work and see what she is struggling with and might need to have further help with.
21 March 2023
Reply from EdPlace
Hi Susan,
Thank you for your valuable feedback! We love that you find our automatically marked activities to be of great help, we believe that immediate and useful feedback from our qualified teachers is an essential part of a child's learning journey. Keep up the great work at your end!
All the best,
The EdPlace Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.