While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Everything goes well until you need the customer service. I'm trying to withdraw my money but i'm not able to because I can't verify my account. I reached out to the customer service for this and... See more

Rated 1 out of 5 stars

THE PLATFORM LOOKS GREAT, ODDS ARE GOOD. the company just to need to work on their verification process. till now my account still remained unverified even after sending all required documents. i have... See more

Rated 5 out of 5 stars

A highly recommended betting website with high odds for Pre Match and Live events. Their casino section offers a wide variety of slot games and amazing jackpots. I suggest it over other bookmakers in... See more

Company replied

Rated 1 out of 5 stars

Do no recommend. As soon as you start winning you cannot withdraw your money. They have a policy that says that they can require additional documents of any kind and they will require documents for mo... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling house
  4. Online Sports Betting Vendor
  5. Sports bar

Written by the company

efbet is a well-established gambling company based in Bulgaria but operating globally. At efbet.com customers can find a variety of entertainment in the gambling business - slots, live blackjack, poker, and roulette to sports betting and online casino. Some of the platform highlights include sports and casino Welcome Bonus. Customers can bet on major football events from Serie A, La Liga, Bundesliga, English Premier League, also events in tennis, basketball, volleyball, snooker, hockey, motorsports, eSports, and lots more.


Contact info

1.8

Poor

TrustScore 2 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If you win 200 euros from a football…

If you win 200 euros from a football game and want to withdraw you will have big problems with the verification. A gambling commission would see easily that its a scam but its all about corruption. I didn't know that this bookmaker is in Greece. It is a scam website, because they allow you to bet and deposit but once you try to withdraw money they limit the account and try everything to slow you down and steal the money. Probably 50 percent lose their money while the "verification" process....Its not a verification they steal your data and slow you down and
humiliate you. You will need probably 1 month to verify, its cheating

2 March 2026
Unprompted review
Rated 2 out of 5 stars

Fast put limits

Whey put limits straight away after few lose and wins, typical company which a not honest, if you loosing, you can loss thoundsans, if you winning, you are not comfortable customer for them, I just win few euros and they put limits...

2 December 2025
Unprompted review
Rated 1 out of 5 stars

No winning at there games

No winning at there games. Total loss here, not recommended to play here.
No winning only collecting all your money,
Big bass splash, big bass bonanza,, do not play these games, you will loose all your money.
Their wounderwheel is worse, never win something, fraud fraud

10 December 2025
Unprompted review
Rated 1 out of 5 stars

The Most Tragic Experience in Betting



The Most Tragic Experience in Betting

Three months ago, I made a total deposit of €125. The company limited my account at €392, meaning I had a net profit of €267.

And that’s where my “adventure” began.

The Verification Marathon Begins

I requested a withdrawal from a fully identified account.
Even though I had already submitted my card at the beginning, they asked for it again. Then followed an endless list of documents:

My ID again

A bank certificate

And the most unbelievable one: my 2024 tax return

I sent everything correctly, and then they asked for even more:

My 2022 and 2023 tax returns

A photo holding my ID

A photo holding my ID while showing my computer screen with their profile page open

At this point, I felt like they were either joking… or that I was dealing with the tax office.
Honestly, even the tax office and banks ask for fewer documents when you apply for a loan! 😂

And as if that wasn’t enough… a video at home

After all the above, they asked me to record a video at home, holding my ID and showing the computer screen at the same time.

After several failed attempts, I finally submitted it.
Then they made me redo everything two and three times, as if I were a professional photographer or cameraman. 😂

Eventually, they told me that I could proceed with the withdrawal.

The Tragic Ending

I submitted the withdrawal… and the company refunded the money back to my account, asking again for verification.

I spoke countless times via live chat — because if I waited for the emails that never arrived, I would need a month to get my money.

They told me it was a “system error.”
This happened three times.

Finally, after all this trouble, I managed to receive the grand amount of €392.
Net profit: €267. 😂

And the best part?
Right after I got my money, they emailed me again asking for another video identification. That’s when I realized how ridiculous this company truly is.

Conclusion

This company:

does everything possible to inconvenience the customer,

makes the verification process unnecessarily difficult so the user gives up,

has rude live chat agents who offer zero help and don’t tell you what to improve in the photos or videos they request.

Stay away from this company — especially if you are Greek — unless you want to live through all of the above.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

Recently come to Greece

Recently come to Greece. Limit without reason, I deposit 100 euro and the sum was 200 euro. The profit was 100 euro.
To take my money they asked anything you can imagine. Video, photos, selfie.
I still don't know if they will pay me.
To all Greek players.
Stay away.
I believe is not safety, is that they want to disappoint you in order to quit.
The funny is that they send the same message after you have sent what they asked.
Very disappointed experience.
All the staff must watch videos how to keep clients satisfied, this is not customer care, this is not a company policy and culture

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Ever since I’ve registered they haven’t given me a SINGLE bonus, the verification was super slow, it’s a pain to contact the support, and the website and mobile app are not user friendly AT ALL. On top of that, I’ve tried logging in, and it said “Wrong password”. I clicked on “Forgot Password”, and they sent me the new one as email. I’ve tried logging in - wrong password again. After a second try of the new password, my account got blocked for “security reasons”. I don’t recommend.

9 October 2025
Unprompted review
Rated 3 out of 5 stars

Customer service

Good selection of games but i do 3 stars only because of customer service not message you back, i withdraw 200e and got it in 2 days so its not the worst

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn’t play there

Hello, if you are thinking of online gambling, please don’t do it in efbet or at least don’t use their bonuses. When I joined I was offered a welcome bonus of 15 bgn which is equivalent to around 8 euro, when I tried to cash out my earnings I found out that there is a little funny catch that for the 8 euro free I have to spend 700 bun which is equivalent to around 358 euro. Before I do so I can’t cash out any money. You can make your own decision if it’s worth it.
Furthermore when it comes to online gambling their website and iPhone app are super outdated and scuffed.

20 April 2025
Unprompted review
Rated 1 out of 5 stars

Don't do it. Very bad practices

They do accept creating an account very easily, as well as deposits as long as they can take your money. But if you do win one time, and want to withdraw, they come with ridiculous requests. (Copy of passport, picture of bank card you used 1 year ago (that is not even in use or valid anymore as it has been replaced) etc. etc.

Don't start with efbet, because if at one point you do win, you need to use a lawyer to get things done and get your money.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

NO CHANCE…to return your funds back

No chance of get profit and NO CHANCE TO RETURN YOUR OWN FUNDS BACK.
---
first of all i want to notify that my account IS FULLY VERIFIED!! I SEND ALL THE DOCS THEY NEEDED. only after that i made a deposit. made a few bets. the site did not worked for a few days i could not open it on any devices. finally opened in on my phone and made a withdrawal request. after a few days site began to work and i made a deposit and another made bets mostly on euro top-5 soccer leagues and nba. my bet max is 1-3-4 euro. i made a withdrawal request . they asked me again to send all the docs though i am verified. also..
---
ALL DOCUMENTS ARE REQUIRED
For a Full Account Verification, please attach the following :
- Photo of proof of address, showing your name and address, less than 3 months old
(Water bill, electricity bill, rent bill, fixed telephone bill, fixed internet bill or any other official document)
- Photo of a Secondary OFFICIAL ID document, both sides, different from the one used in the Initial Account Verification
(Driver License, Residence Permit, Social Security Card, Tax ID card, Voters Card)
- Selfie holding Identification Document, next to a computer monitor, with My Profile page open at ***
(Please, keep your face close to the computer monitor)
(Showing also: Main balance and date and time, with ALL information clearly visible and readable)
- Video containing:
You, holding Identification Document, next to a computer monitor, with My Profile page open at ***(Showing your Profile, main balance and current date and time, with ALL information clearly visible and readable)
Please move the camera slowly, allowing it to focus the required information.
If necessary, zoom in the required information.
Video must be shot in a horizontal format and should be on the correct side.
(Mirrored videos will NOT be accepted)
---
i clarify that my account number 239179008 is verified. and one more point. my deposits were bigger than the amount i have now on my balance. so i cannot get my deposit back because i lost more than won((

10 March 2025
Unprompted review
Rated 1 out of 5 stars

Efbet in Greece

The efbet is open a few days ago in Greece. I deposit 100e and i receive a bonus 100e. When i was close to complete the rollover they limited for no apparent reason my account. But I managed to get the bonus by playing over 200 bets with €0.20-0.50. But two weeks ago and after they first asked me for selfies and videos, I asked for a withdrawal which they still haven't completed with various ridiculous excuses. No player deserves to bother with her.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

1 Day Limit, the worst experience

Created the account and verified at January 15th, I loaded the account with money, and they gave me a generous bonus. At 16th-Jan I played three matches, 20,50,70 euros respectively.
17-Jan the account was limited to 1-5€ per game at the best (most are less than 2€), so I cannot bet and I cannot fulfil their requirement for the bonus to become money. I will lose EVERYTHING in this platform. 250euros were loaded and now I will lose them because of that.

15 January 2025
Unprompted review
Rated 1 out of 5 stars

One star it's too much...signed up

One star it's too much...signed up, deposited in order to verify the account. While I was waiting for them to verify the account I kept on playing, received a bonus for CL and they said I was not entitled to reveive the welcome bonus because of my CL one. Closed it straight away.

30 January 2025
Unprompted review
Rated 2 out of 5 stars

FRAUD !!

FRAUD !!
FRAUD !!! FRAUD !!! FRAUD !!! Avoid this bookmaker. It's a big scam
I verified my game account, deposited money using the crypto method. The betting office accepted the money. I made a few bets. Now I want to withdraw my money and I can't withdraw !!!
I wrote on LIVE chat, no one answers, I wrote emails, no one answers either!!!! Beware of this bookmaker if you don't want to end up like me and lose your money!!!!
My user id 201612314

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

The service the company provides to the customers is awful. The site stopped its development like 7 years ago. Self service tools could improve customers experience, but they all cost money, which the bookie wont pay

14 December 2024
Unprompted review
Rated 1 out of 5 stars

THE PLATFORM LOOKS GREAT BUT

THE PLATFORM LOOKS GREAT, ODDS ARE GOOD. the company just to need to work on their verification process. till now my account still remained unverified even after sending all required documents. i have also funded and I know I can't withdraw till my profile is verified.

25 November 2024
Unprompted review
Rated 1 out of 5 stars

Withdrawel isn't possible

Everything goes well until you need the customer service.

I'm trying to withdraw my money but i'm not able to because I can't verify my account. I reached out to the customer service for this and they just blocked me without giving any reason or warning. I can't reach them via livechat as well because they don't react. (Another promise they break)

Een aantal weken later nog steeds geen deftige reactie via de klantenservice ontvangen. Ik geraak nu zelf niet meer op de website omdat deze geblokkeerd is door de kansspelcomissie.

7 November 2024
Unprompted review
Rated 1 out of 5 stars

Tonibello1 / Verification and Whitdraw

I Need help! Nobody answer me. I have contact the support by email and Live Chat. No Reaction. Please contact me and make my verification done. I want whitdraw but i can‘t ! I have talk with NOBODY because no one answer…

25 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look