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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the website's ability to filter out potential scammers and the thoroughness of the profile questionnaires, which helps in finding compatible matches. People also find the site easy to navigate and appreciate the variety of questions asked, believing they contribute to making positive connections. However, some people were dissatisfied with the subscription and pricing, finding it too expensive and noting that the inability to see pictures or message without a premium subscription was a significant drawback. There were also complaints about issues with the payment process, including difficulties subscribing and unexpected charges after cancellation.

What people talk about most

Website

People report ambiguous experiences with the website. While some customers appreciate its efforts to block... See more

User experience

Reviewers highlight ambiguous aspects of user experience. While some customers appreciate the thorough... See more

Subscription

Users describe negative interactions with subscription. Many reviewers express frustration with unexpected... See more

Price

Customers express widespread dissatisfaction with pricing, frequently citing unexpected charges and high... See more

Payment

Consumers express significant dissatisfaction with the payment process. Many reviewers report issues with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like that you are monitoring the website coz so far, you have already blocked 4 of the men who showed interest and communicated with me because of possible scamming activities. I am hoping to get m... See more

Rated 3 out of 5 stars

So far this new experience is ok. But other sites you do not need to be premium to see pics and message (if a member messages first)

Rated 3 out of 5 stars

eHarmony needs to open up more matches for us to see. Very minimal choices when there are many subscribed members. One plus, more quality choices than other dating sites.

Rated 3 out of 5 stars

I think having to pay the high price to be able to read the message is high. When you are a widow you want to meet a nice gentleman but don’t want to pay all that money plus the person who sends you... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

Los Angeles-based eharmony (www.eharmony.com) launched in the United States in 2000 with its patented Compatibility Matching System® which allows eharmony members to be matched with compatible persons with whom they are likely to enjoy a long-term relationship. Customer Care Information: help-singles.eharmony.com


Contact info

3.0

Average

TrustScore 3 out of 5

4K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Seems to be an honest site at this…

Seems to be an honest site at this stage. Have not committed to a subscription yet.
Would like to see an increase in the number of texts available before it encourages a paid subscription. Not by many, say another 2.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible site

Terrible site, much to expensive. Even if you try to tell matches you are not premium and can't respond site blocks your messages with women thinking your ignoring them. Even if you try to put it in your profile the site will not let you mention it and block your bio. Terrible site.... don't use. Spend your money and go to a club. Good luck 👍

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Eharmony for all the hype is no better…

Eharmony for all the hype is no better than any of the other sites, they want your money, restrict your access, require automatic renewal where they can bill you over and over. Very limited options for persons in remote locations. No real customer service. Avoid these sites.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

I was on eHarmony for about 3 to 4…

I was on eHarmony for about 3 to 4 months I had no success on there I've reached out to so many different women they don't offer you help on your profile they don't make it sound any better you have to also pay extra for that so if you're cool with paying a lot of money for nothing I've read more success going out to the local bar and meeting women then going on this online website I've had better luck meeting girls on a free dating site I give this site a half a star if I could cut that one star in half and then on top of it they'll send debt collectors after you

26 June 2025
Unprompted review
Rated 1 out of 5 stars

If I can give “NO STAR” review to…

If I can give “NO STAR” review to eHarmony I would. To begin with, they have a lot of profiles with no picture or only one picture, a lot of inactive accounts and spammers. eH verification process doesn’t work for me and there is no filter to select “verified profiles only”. The uploading pictures system is not friendly it crops pictures terribly. The customer service is not friendly, not helpful and hostile. It’s been a waste of time and money. eHarmony used to be pretty good long time ago. Not anymore. Do not use your time and money with them.

16 April 2026
Unprompted review
Rated 3 out of 5 stars

I haven’t really had interaction yet…

I haven’t really had interaction yet with people because I live in the Republic of Panama . I am interested to meet men not just from USA but from other countries as well as South and Central America .

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Eharmony in Chattanooga TN-Must look 100+ miles or no matches, and no refund on the first day.

Eharmony literally has less than 5 people under 100 miles from me. The first day they had 8-10 profiles in a row with no pictures. Every other contact I get has hidden phone numbers or ways to communicate. I contacted them the first day or 2 about this and asked for a refund and was told to open my profile to over 100 miles there were no refunds... TERRIBLE customer service because they cannot provide the service they said they could in my area apparently...

1 April 2026
Unprompted review

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