Eight Asset Management Reviews 

161
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Dealt with Eight Asset Management through tenancy at Clifton House. Very professional, the whole building was always kept neat and clean. Even the trash was always taken care of, never saw even flies... See more

Rated 1 out of 5 stars

Our Rugeley block was passed on to Eight Asset in January from Warwick Estates, who coincidently, have the same director. They have increase our fees by £1000 this year and say its due to inflation. T... See more

Rated 1 out of 5 stars

EightAm is a disgusting company managed by crooks and rife with incompetence. They will take your money and then allow communal areas they are responsible for to fall into disregard. They have... See more

Rated 1 out of 5 stars

These lot have to be the most inexperienced bunch of cowboys going. They do not have the skill set to manage any size property development. Their accounting practices are laughable and most likely i... See more

Company details

  1. Property management company

Written by the company

End-to-end property and asset management for freeholders, leaseholders and developers who realise the current property management industry needs to do better. We protect your investment like it’s our own, and manage your block like we live there. We put people first and profit second because if you look after your tenants and leaseholders, the money looks after itself.


Contact info

3.4

Average

TrustScore 3.5 out of 5

161 reviews

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3.4

All reviews

(161)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Dan has been a joy.

Dan has been a joy to work with since he took over Sabrina earlier in the year. Every enquiry is quickly acknowledged and dealt with.
I feel very safe knowing that he is in charge of my tenancy now.

20 November 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is appreciated

Rated 5 out of 5 stars

5 stars for Akina!

I don’t usually leave reviews for anyone in fact this might be my first time pointing out an individual person but it has to be said that Akina is fantastic. She is an asset to your company, not only does she really care for her tenants and is super friendly but she gets things done. I have recently moved back in to one of your apartments after having rented before, but my experience has been so different because Akina was not my main contact previously. Belgravia have really got it right with her, it is not often you find people so kind, caring but also driven and efficient in this type of job. I can’t praise her enough and I look forward to her being my contact throughout my tenancy.

17 November 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is appreciated

Rated 5 out of 5 stars

We have been working with Jade over the…

We have been working with Jade over the last couple of years she is always very friendly, goes above and beyond even out of her work hours, it has been a pleasure to work with her

1 November 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is appreciated

Rated 5 out of 5 stars

My development in Croydon was in a…

My development in Croydon was in a terrible condition for years. Recently Eight took over and they held the first residents meeting I can ever remember. I learnt more about the running of our (quite large) building in one hour than I have in years.

1 November 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

I am a first time buyer and we have…

I am a first time buyer and we have some section 20 major works taking place at our development i just wanted to thank jade hammond for her wealth of knowledge and patience in explaning the process of this to myself and my partner so we can understand better.

Thank you

27 October 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback.

Rated 5 out of 5 stars

Awesome

I had the pleasure of working with Eight Asset Management, and I must say that it has been a fantastic experience. Akina Marie, in particular, has been an absolute gem to work with. Her exceptional communication skills and the way she handles concerns are truly remarkable.

Akina Marie's dedication to ensuring a smooth and positive experience for clients like me is highly commendable. She goes above and beyond to address any questions or concerns promptly and professionally, making the entire process seamless and stress-free.

It's rare to come across individuals like Akina Marie who not only excel in their roles but also genuinely care about their clients' satisfaction. Her dedication and expertise have certainly made my experience with Eight Asset Management outstanding.

I wholeheartedly recommend Eight Asset Management, and I can't thank Akina Marie enough for her exceptional service and support. She is a true asset to the company.

26 October 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback and will ensure this is passed to Akina

Rated 5 out of 5 stars

I was a tenant at Clifton House for…

I was a tenant at Clifton House for many years and never had as good service as I did from Akina, she always dealt with everything quickly for me and I was never left waiting weeks for a response as I usually found with others I reached out to in the company. I have recently moved out and she made the process smooth and easy and I can only wish her the best for all she has done for me and my partner. A lovely person who is great at her job and great with people. Thank you !!!!

16 October 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 1 out of 5 stars

Extremely poor managing agents

Took over the previous managing agents some time in 2022, but failed to notify tenants.
Have to be chased to respond to queries as requests aren't answered after waiting 2 weeks.
Still haven't provided accounts to Dec 2022 or any updates on progress or timelines, despite stating at the end of Jun 23 that the expenditure is 50% higher than budget, with no prior notification of this excessive spend.
Their provided responses on accounts/budgets show less surplus funds than should have been handed over and still no reconciliation 6 months later.
They use a system called blockman for information to tenants but it stopped e-mailing notifications to me after the first few and despite efforts to rectify still doesn't work. They promised to personally e-mail all correspondence they place on blockman, but haven't done so with the last 3 communications.
Utterly failing in all customer service and accounting aspects.

27 October 2023
Unprompted review
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Reply from Eight Asset Management

Dear Steve,

We are very sorry to hear you have been dissatisfied with our service delivery.

We have tried to locate your property unsuccessfully, please kindly contact us and we will seek to resolve matters as quickly as possible.

We look forward to hearing from you.

Rated 5 out of 5 stars

Jade took on our mis-managed…

Jade took on our mis-managed development and has been amazing from the outset and we look forward to more improvements to come.

20 October 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Called up regarding a leak in my…

Called up regarding a leak in my property jade was professional and handled the issue in a timely manner thank you for all your help jade

19 October 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

called with a small grievance but put…

called with a small grievance but put the phone down really happy. Nice that the first point of contact is so professional and well informed

10 October 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is appreciated

Rated 5 out of 5 stars

Great service!

Eight managed to halve our insurance premium compared to our old agent. I wish I could score them six, in these tough times they’ve delivered!

29 September 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is appreciated

Rated 5 out of 5 stars

Perfect service!

I needed a sales pack done super quick to get my flat sold in a long chain. Jo managed to get it back to my solicitor in less than a day. I can’t thank you enough.

30 September 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is appreciated. We wish you all the best with the sale of your property.

Rated 5 out of 5 stars

I had an amazing experience with a…

I had an amazing experience with a lovely lady, Akina-Marie. She made the lettings process very easy and was so lovely throughout. She explained every step to me and made sure to answer all my questions in a timely manner. I was dreading the process lol but thanks to her, it was much more positive than expected! I look forward to dealing with her throughout my tenancy. Thank you Akina-Marie 🌟

30 September 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is appreciated

Rated 5 out of 5 stars

So amazing in all aspects

So amazing in all aspects - couldn’t recommend enough. I felt so looked after! thank you Eight

2 October 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is appreciate

Rated 5 out of 5 stars

Had an excellent experience with Jade…

Had an excellent experience with Jade Hammond. She resolved our issues in a timely and professional manner.

9 September 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we are pleased to hear we were able to assist with the matters reported

Rated 5 out of 5 stars

I had an amazing experience with this…

I had an amazing experience with this company. I received excellent customer service from Joanne who really listened and ensured my query was dealt with effectively and efficiently. She went above and beyond to help me. Thank you Eight Asset Management.

26 September 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is much appreciated

Rated 5 out of 5 stars

Andy Goodacre is brilliant

Andy Goodacre is brilliant. So helpful and kind. Always got the answers you are looking for. 100% recommend him.

21 September 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for your review, we are pleased to note your feedback

Rated 5 out of 5 stars

Truly astounding.

The establishment exceeded my expectations, The property managers, were positively eloquent in their work and the accounts department truly presented themselves as competent in their area of expertise.

Never before have i seen such such expert workmanship.

10 August 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is appreciated. We are pleased to note you are happy with our services

Rated 5 out of 5 stars

Whilst dealing with Andy Goodacre we…

Whilst dealing with Andy Goodacre we have found him to be professional at all times. He is very responsive and understands our requitements and needs.
Thank you so much Andy for your continued support 😁👍

21 August 2023
Unprompted review
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Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

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