ElectraStim Reviews 212

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I found the whole process of buying from ElectraStim very easy and straightforward. The website is easy to navigate and the description of the products is clear. I particularly liked the compatibilit... See more

Company replied

Rated 5 out of 5 stars

Communications and shipment was excellent considering I live 10,000km away on a tiny island Singapore. It took less than a week to arrive in good condition. Both the Axis and the Flick Duo... See more

Rated 4 out of 5 stars

The products are packaged very well and thought goes into most items. With the exceptions of some anal plugs with the connections still going into the bottom of the toy and vertically. This seems odd... See more

Rated 5 out of 5 stars

I placed my first order on 1 December 2025 and waited a few months before reviewing to properly assess long-term quality. After extended use, I can confidently say I’m extremely satisfied. I’m bas... See more

Company replied

Company details

  1. Sex toy store
  2. Electrical equipment supplier
  3. Electronics Engineer

About ElectraStim

Written by the company

The Official home of ElectraStim branded electro-sex toys, stimulators and accessories. High quality pleasure for the e-stim connoisseur. Quick, discreet delivery and warranty as standard. Designed in the UK; sold worldwide.

Launched in 2001, the team at ElectraStim have over twenty years of experience making electro devices for the adult market and a passion to create the most fun and innovative e-stim toys available. Visit Electrastim.com Electro Stimulators Browse Catalogue


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

212 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

The new shield requires some modification

I bought the new shield for fitting behind the balls in electro play. Unfortunately, I'd say that it wasn't a 'great' experience, because the three rubber prongs on each side didn't connect with skin sufficiently to provide a good connection. This could be fixed by either extending the prongs a little {requiring a change by the manufacturer—I'd suggest a doubling in length} or by shaving public hair off in appropriate places, which should provide a better skin connection.
On the issue of delivery, I'd give the company five stars. The products I bought were very well packaged, and arrived across the globe in very quick time!

23 October 2020
Rated 5 out of 5 stars

ElectraStim Exceeds Expectations

I made four purchases from ElectraStim. All of them have exceeded my expectations.

Descriptions of the items: Excellent
Instructions: Excellent
Packaging: You got to be kidding. No one does that good of packaging. Well, ElectraStim does. All products are double boxed and the product within the box is encased in foam and sealed with plastic wrap.
Product Performance: Design, material, and human factors were right on.
Customer service: Excellent. I asked a question and they answered my question. Most companies give replies, but they do not answer the question. I also made an ordering mistake. One short email and it was fixed within minutes.
I will use ElectraStim for future puchases.

9 September 2020
Unprompted review
Rated 5 out of 5 stars

I purchased the SensaVox unit EM140 and…

I purchased the SensaVox unit EM140 and have found this to be an excellent piece of kit.

I ran into an issue with cables & adaptors. The customer service staff were outstanding in helping me resolve the problem.

This company is highly recommended.

1 September 2020
Unprompted review
Rated 5 out of 5 stars

Had fantastic customer service and the…

Had fantastic customer service and the items arrived by courier when they said they would.

The clamps and cock rings give the most incredible sensations that I didn't think were possible.

So well worth buying and a good efficient service from the company.

31 August 2020
Unprompted review
Rated 3 out of 5 stars

It feels amazing

It feels amazing, but the wires are far too flimsy and easily break and the pins fall out of the toys very quickly. Also, my unit appears to have developed a contact fault about a week into using it...

I think for the price, it you guys could really solve these very basic issues with a couple of super simple design tweaks e.g. thicker cables with more insulation and better connectors.

8 July 2020
Unprompted review
ElectraStim logo

Reply from ElectraStim

Hi Thomas,

Thanks for your review. We'd love to sort these issues out for you; especially as your stimulator is likely to still be under warranty. Please contact our Customer Services team at info@electrastim.com and we'll get this sorted out for you.

Rated 5 out of 5 stars

One of the most efficient and brilliant…

One of the most efficient and brilliant companies I have ever had the pleasure of dealing with. I made a mess up with the order 100% my fault, I didn’t read a description correctly, I was able to return the item and received a refund within an hour of the delivery to them!

Will be placing another order with them! This time I will actually read what I’m ordering tho lol

14 May 2020
Unprompted review
Rated 4 out of 5 stars

Super fast deliveries but cables dont last as long as I'd like

The products are packaged very well and thought goes into most items. With the exceptions of some anal plugs with the connections still going into the bottom of the toy and vertically. This seems odd because you can't then sit down bit have to lie down or else the cable will break. When using the shop app, the limit of 5 on the number of items is annoying especially when considering it can be over ridden in the cart menu. Amazingly fast delivery. Less than 24houra even during covid19 period!

6 May 2020
Unprompted review

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