Electronicsfirst Reviews 53

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I tried to buy Microsoft Flight Simulator 24. I put in card details and my bank flagged a potential fraudulent transaction. I looked in to website and all seemed genuine so I approved transaction. I... See more

Rated 1 out of 5 stars

I want my money back they cancelled it and i dont claimed my money back wtf is happening scamsite

Rated 1 out of 5 stars

These people put my order on hold, tell me to verify with a photo of my id next to their logo or written name, I reluctantly do just to get what I ordered and they cancel it and banned me access to my... See more

Rated 1 out of 5 stars

Steer clear from this company! Took my money then they would not send codes stating that they need more info. Their customer service told me it’s their policy. I will never go to this site ever again... See more

1.4

Bad

TrustScore 1.5 out of 5

53 reviews

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Rated 5 out of 5 stars

Great customer service

Received my product fast! Due to a slip up on my side, I had to ask for a refund. Customer service was quick and very helpful. Thank you for a good experience! Strongly recommend this site!!

11 May 2022
Unprompted review
Rated 1 out of 5 stars

Wrong key card seems to be the issue …

This company seems to be having a hard time sending the actual code. From reviews I've seen a pattern that I such now deal with as a new customer. The digital code that was sent to me is already in use how that is I do not know. Now I have to figure out how to get my money back and receive actual services for my currency.

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Office Pro 2019

Initially had a problem with their email sent following purchase detailing how to activate the software not working. Raised a ticket which was answered in 2 hours and from that point the installation went exactly as promised.
Very happy with my purchase.

10 April 2022
Unprompted review
Rated 5 out of 5 stars

I purchased some software from…

I purchased some software from Electronics First, which was, unfortunately, incompatible with the software on my laptop. I contacted the company and found them quick with their response and willing to try everything they could to solve my issue.
Nothing worked so I requested a refund, which was quickly done without any hassles.
Would use Electronics First again.

3 March 2022
Unprompted review
Rated 5 out of 5 stars

Will Use Again

I bought Elden Ring for Xbox from Electronics First. The download code was delivered promptly and it was made clear from before I purchased that i was required to use a VPN when redeeming the code in the Microsoft store. I had no problems doing this and have downloaded the game easily.

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Originally gave a 1star because I…

Originally gave a 1star because I thought I was sold a bad product code. I was able to resolve the issue that was not Electronics First fault what so ever. I received a great deal and will always use there service for this sort of purchase.

9 February 2022
Unprompted review
Rated 5 out of 5 stars

PSN Card for a Different Region

Purchased a PSN Card and couldn't be happier.

I'm a UK citizen living abroad, so as soon as most of these websites discover my IP address isn't that of the UK, they refuse to sell me a PSN code as they say it's 'not the correct region'. Understandable, but annoying.

Electronicsfirst were great in this area. They cautioned me that the region of the PSN code wasn't similar to my IP and if I wish to continue. Then they asked me for identification before proceeding and asked me one more time if I'm sure this PSN code was the correct region.

Everything was made simple and I received my code within 10 minutes of purchase.

100% using them again!

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Xbox gold 12 month code

Highly recommended service. Works as described at a low cost. They sent the code through within 5 minutes and it worked no problems.
Thanks

20 December 2021
Unprompted review
Rated 3 out of 5 stars

They offered me 3% if I promoted them…

They offered me 3% if I promoted them on Facebook.

So I did, and when it came time to place my order they slapped a 4% handling fee on top of my order.

Why keep that quiet until I'm ready to pay? Just include it in the basket like a company that's not afraid of transparency!

12 July 2021
Unprompted review
Rated 4 out of 5 stars

I recently bought a key from here to…

I recently bought a key from here to activate windows on my PC.

Buying the key was quick and easy and I received my key as an email almost immediately after ordering. However, the key was not valid and I did begin to think I would have a massive issue getting a refund/new key.

They do not have live chat, instead you have to email them. But to their credit, they are so quick at replying and within 15 minutes of emailing them they sorted me out a new key which worked! It was no quibble, other than I had to verify the key I received was invalid with some screenshots.

I am not sure how this would work with more expensive purchases, or keys redeemed on console as it would be harder to provide evidence.

18 February 2021
Unprompted review
Rated 1 out of 5 stars

Wish I could give them 0 stars.

Couldn't download the game COD Modern Warfare and they've done nothing after numerous emails to their sales email. Said they would look into it but after a week to no avail. Will look into citing this website as fraudulent.

Yeah, they will respond after this but it's just a robot.

7 January 2021
Unprompted review
Rated 5 out of 5 stars

Nice

Good service, very very fast support response time (6 mins at most). I'd recommend

3 December 2020
Unprompted review
Rated 5 out of 5 stars

Xbox live gold 12 month membership

Just sent for Xbox live gold 12 month membership for Grandson for Christmas, Serial key downloaded to my email within minutes, we won't know till Christmas if the serial key works, but I feel sure this is a genuine business, if I have problems I will be back in touch with Electronic First.

6 November 2020
Unprompted review
Rated 1 out of 5 stars

Stay Away - Fraudsters

Ordered a simple Windows 10 Home Key

- First order was fake
- Replacement order was fake
- Said they would offer refund
- Only gave me the refund after I threatened to chargeback and report their website as fraudulent.

3 September 2020
Unprompted review

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