The products the company provides are often defective. I bought a set of mini light (battery powered), and studio lights (cable powered). The whole outlay >1k$. After a year the battery... See more
Company replied
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Ordered a streamdeck, it's useful for shortcuts and streaming controls but software is glitchy. Some commands take longer to register
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I have mixed feelings about this company. They flirt with greatness but ultimately disappoint. Their marketing is stellar, the products are (mostly) sexy as hell, and when they work, they are remarka... See more
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I bought the small 15-button Stream Deck and am really happy with it. Build quality is great, buttons are durable, the software is a bit clunky, but you only set it up once, after that it's just butto... See more
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Company details
Written by the company
Elgato is a world-leading provider of audiovisual technology for content creators on all video sharing platforms. Synonymous with quality and performance, Elgato products are either state-of-the-art inventions in their own right, or reimagined technologies designed to revolutionize creative workflows. Software and firmware are frequently updated to keep producers at the cutting edge of their craft. And cross-compatibility delivers a seamless user experience that keeps evolving as the Elgato ecosystem grows. Elgato was founded in 1999. In 2018, Corsair Gaming, Inc., acquired the brand and its employees. Based in Germany and California, Elgato distributes products in over seventy-five countries around the world.
Contact info
115 North McCarthy Blvd, 95035, Milpitas, United States
- 888-831-6488
- https://help.elgato.com
- www.elgato.com
2.7
Poor
164 reviews
Replied to 96% of negative reviews
Typically replies within 2 weeks
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Support Not Existed
Bought elgato HD60 S+ but I receved a faulty one. I tried all the instructions given but no luck. I had the HD60 so I guess there is no much setup difference apart from the software. S+ required 4K Capture.
I contacted them but they just ignoring you. So will not buy again. Even corsair products I will not buy again from these cowboys.
Complaint Ticket: (2001256781)
27 June 2020
Unprompted review
I'm really not happy.
I'm really not happy.
The products are not available in Hungary. They are shipped to Europe. But our country is left out of it. That’s why I don’t even recommend elgato products to my friends. Correspondence is terribly slow. Their response to my email took many days.
8 June 2020
Unprompted review
These products just work!
I've bought both the Elgato Turbo.264 HD and the EyeTV Hybrid (analog, DVB-C/T tuner). It is so easy to get started with and the tv software delivers a better image than my STB. The converter works just as well, and the whole integration with iTunes is just awesome.
I can fast and easily record tv, automatically encode and export to iTunes which then synchronizes with my AppleTV.
The EyeTV App for the iPhone works just as great!
Bottomline is .. These products rock!
24 July 2010
Unprompted review
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