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I was selling some jewellery and can highly recommend Elstob’s. They are very professional, yet friendly and welcoming. All the estimates and reserve prices were spot on. It was great to watch the auction online and see the auctioneer in action, doing his best to sell my pieces at the best price. I would definitely choose Elstob Auction house again and highly recommend them.
They were selling a damaged/broken item advertised as 100% top condition. After compliant because its a customer fraud, still want me to pay for the item. They are scammers, dont buy from them.
Not a very good first experience with this auction house nor with the gentleman whom I spoke to in-charge/ owner of this auction house! Having travelled a distance to collect my expensive camera. An easy test of the camera, it was broken. They were not very understanding nor could they do anything to help the situation.
As I buy a lot of cameras, he has lost my custom plus my community too! Auction houses are built through time and trust but certainly not Elstobandelstob!
I used to be in the auction business and we believe in transparency, trust and great service. Definitely would not deal with these ever again!
DO NOT BUY FROM THIS AUCTION HOUSE!
After buying an expensive silver pair of pots showing them in great condition in photos, on delivery I discovered the rear of one of the pots is severely damaged making them worthless. They 'omitted' this from their description and have T&Cs protecting them from any come back.
They are now ignoring any of my emails.
A very dishonest bunch of con artists in my opinion.
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