emerchantpay  Reviews 

EMP is a business that is made up of people who truly care. We have been working with them for over two years and have worked with people in various departments who have assisted us and every time, they go above and beyond. We recently expanded and were introduced to Maya Patel who helped us activate our e-commerce platform smoothly. She was sharp, intelligent, and clearly cared about us achieving what we aimed to with their services. Highly recommended.

Macauley, from the outset was brilliant! He was very professional, friendly, knowledgeable, efficient and demonstrated amazing customer care skills. He is an absolute asset to his company. He was also extremely patient with me as I am new to dealing with card machines. He put me at ease and patiently answered my questions. I have nothing but very high praise for him. He was a complete star and I hugely appreciated all his help.

I have worked with emerchantpay as a sales partner for over 10 years. Always professional, responsive, and a complete solution for merchants of all kinds in Europe.

Emerchantpay has always been very responsive during & after the onboarding, making it a very seamless process for us. Besides, they can support all of our processing needs!

Recommended.

Great company and smooth communication with reliable services.

I am happy to share my positive experience with EmerchantPay, working with them as a partner, especially with their outstanding management team of Vitor and Thomas, who consistently provide exceptional assistance throughout the process of opening a merchant account.
Emerchant Pay's dedicated managers have demonstrated an extraordinary level of knowledge and professionalism. Their commitment to ensuring a smooth and efficient operation on board was truly commendable. They walked me through the process step by step, resolving any issues and promptly resolving any issues that arose.

Business Development Managers - Vitor Monteiro and Thomas Huizing made our experience amazing. Their dedication, promptness and responsiveness is what makes a difference. With them, each merchant is treated as valuable customer, not as "another ticket in a queue". Cheers to NL team, people are the best of EMP.

Absolutely outstanding service! We are a start up and the whole team have gone above and beyond to help us. I genuinely feel like it’s having friends helping us. Thanks to thomas and Desi for all the support. As a company we get the feeling that all parts of e merchant pay are working to serve the client as best as possible.

We recently integrated eMerchantPay into our system and have had a positive experience. The KYC process was thorough, reflecting their commitment to security and compliance, which is reassuring in today's digital landscape.

Customer support has been a strong point; they were responsive and helpful before, during and after implementation; whenever we needed assistance. This support was particularly valuable during the integration phase.

The administrative console is functional and user-friendly, simplifying our payment processing tasks. It's intuitive, saving us time and effort.

The only minor issue was a delay in onboarding due to compliance checks, but this is understandable given the importance of security in financial transactions.

eMerchantPay has been a reliable choice for our payment processing needs, offering a good balance of security, user-friendliness, and effective customer support.

I have been working with eMerchantpay for the past few months.
I am satisfied with their professionalism and customer support. Vitor is simply amazing. He answers all my questions very quickly, no matter how silly they are. I definitely recommend the company!

Everything has been great with EMP. From the onboarding experience to the ongoing relationship. We really appreciate the personal connection and the interest and understanding of our business setup. We’ve been a customer for over a year now, and as things are going now, it will be many more to come.

responsive teams that are always available whether sales or technical.
They listens, understand and come with solutions that respond to our needs.
A good example of a company of professional company

Thank you T, V and M. they will know who they are.

The people working at EMP made the experience od working with the company a special one.
The responsive and personal approach made a big difference compared to other payment providers

They are awesome. The onboarding was very fast, their support team was very nice guiding us through the integration, we always receive our settlements in time and their Genesis dashboard is very good and user friendly. I recommend Emerchantpay without doubts.

We are Partners of Emerchantpay and I they have been amazing to work with. Our Partner Manager Vitor is always available and has excellent knowledge in the payments space.

Very good customer service, recommend

Kate worked extremely hard in getting the best rates for us. We had some many issues and at the end I was extremely happy with the service
It’s not the company it’s the staff in the company who work hard which makes the company name