Empik Reviews 772

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not touch!!Absolutly ridiculous,simple problem stil not solved after over a month filing forms and endless chats with consultants.Waste of time and money!

Company replied

Rated 1 out of 5 stars

Probably the worst online shopping experience. Ordered 1 week ago, and many many phone calls, e-mails later, product order realized today. And past 4 days, including today, it was stated that day is s... See more

Rated 1 out of 5 stars

Avoid Mini Store on Empik Marketplace! They sell non-EU iPhones (Egypt distribution) and illegally refuse 14-day returns of opened items. They don't provide VAT invoices and block return processes by... See more

Rated 1 out of 5 stars

Hopelessly disorganised shop. Glacially slow service. English book section total "balagan". They don't even bother to sort the books by author alphabetically. Don't buy here unless your desperate. Buy... See more

Company details

Information provided by various external sources

Największy w Polsce sklep internetowy i portal kulturalny. Ponad 2 miliony tytułów: książki polskie i obcojęzyczne, muzyka, filmy, multimedia oraz elektronika.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

772 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 2% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Show reviews in all languages. (772 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look