While occasionally the platform can be a little buggy or complicated, I've had very positive experience with Emporia Research. Been able to add expertise on some interesting topics, and have found sta... See more
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Review summary
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Reviews shaping this summary
I have been a member at Emporia Research for over a year. The surveys presented are thoughtful and I feel like I'm able to provide real insights to the surveyors. I've been able to share my experience... See more
Company replied
I have completed many surveys and have been paid for each one. It usually takes less than a week to receive compensation. I have been part of several survey apps over the years, and Emporia by f... See more
Company replied
Legit surveys that actually pay—fair compensation for time spent. Main downside: it's mostly automated, so reaching staff via email can mean slow responses.
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Company details
Written by the company
Innovative B2B companies, along with the agencies and consultancies that support them, rely on Emporia for sourcing LinkedIn-verified B2B respondents for their research studies. The award-winning Emporia platform accommodates both qualitative and quantitative research methodologies globally, bringing unprecedented new accessibility and reach to B2B data collection.
Contact info
40 West 25th Street 9th Floor, 10010, New York City, United States
- support@emporiaapp.com
- www.emporiaresearch.com
4.2
Great
294 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Surveys are on point and not overly…
Surveys are on point and not overly long. They are also well organized and thoughtful.
24 November 2024
Interesting and rewarding
I thoroughly enjoy participating in research surveys. They help me feel connected to what already is and what is being considered in client needs. I don’t qualify for every survey offered, but those I can complete are interesting to me as a participant and payout is timely
24 November 2024
Booted after 90%
Got 90% through a survey then was booted for answering the question: do you have an android phone…. To which I replied no.
Disqualified. Took all my answers too.
4 December 2024
Unprompted review
Reply from Emporia Research
Hi Jeremy, we completely understand how frustrating it is to spend that much time on a survey only to be disqualified near the end. The screening questions and qualification criteria are set by our research clients, and unfortunately we don’t always have visibility into when or where those questions appear in their surveys.
That said, being screened out 90% of the way through is not the participant experience we want to see. Please reach out to support@emporiaapp.com with the study details so we can review what happened and raise it with the research team where appropriate.
Easy to Participate
It was exactly what you said it was and went exactly like you said. No false advertising.
24 November 2024
Collect responses but don't pay.
I made it 90% through the survey only to be disqualified. So they collected my responses and then disqualified me so they didn't have to pay out.
24 November 2024
Reply from Emporia Research
Hi Babischkin, we completely understand how frustrating it is to spend that much time on a survey only to be disqualified near the end. The screening questions and qualification criteria are set by our research clients, and unfortunately we don’t always have visibility into when or where those questions appear in their surveys.
That said, being screened out 90% of the way through is not the participant experience we want to see. Please reach out to support@emporiaapp.com with the study details so we can review what happened and raise it with the research team where appropriate.
Great experience
Great experience, everything was explained clearly. It was enjoyable undertaking the research, andgreat communication from the emporia team. Definitely recommend undertaking research with them.
24 November 2024
Refuse payment
I completed an survey inside and the feedback was qualified at the time, but later they moved my qualified survey to the unqualified without my knowledge, refusing to pay me and deceiving me of my time.
9 November 2024
Unprompted review
Reply from Emporia Research
Hi Morgan, we’re sorry to hear about this experience. In some cases, a participant may initially complete a study but the response is rejected by the research client during their quality review. Those decisions are made by the client, not as a way for Emporia to avoid paying participants.
If you believe your response was rejected incorrectly, please reach out to support@emporiaapp.com with the study details. We’ll be happy to review what happened and advocate on your behalf if the rejection doesn’t appear justified.
This was an awesome experience
This was an awesome experience. Really easy and clear instructions and everyone I interacted with was very friendly and helpful.
25 September 2024
Relevant topics and easy way to connect…
Relevant topics and easy way to connect with vendors.
25 October 2024
Used to be good
I've been a long-term responder to a small number of Emporia Research surveys but the website is now no longer usable.
I have not had a 'successful' survey now for 3 months but have still wasted time filling out screening questions (5-10 minutes), almost always qualify for the actual survey, complete that (20-30 minutes) and then get greeted with a Survey Terminated message or "This Survey Is Closed" response *after* I have already completed the task. The last straw was the recent Visa/Mastercard survey that took a significant amount of time before a generic message was shown. Why display this at the end? Is this just a cheap way of getting a free response?
If there is a specific job title/software program/skill that the surveyor is looking for then it should be the first question asked, not the last.
What was once an enjoyable experience has now become a horrible waste of time thanks to the "safeguards" put in place.
I won't be wasting my time any longer.
6 November 2024
Unprompted review
Reply from Emporia Research
Hi Don, thank you for being part of Emporia for so long, and we’re sorry to hear how much your experience has changed over the past few months.
We completely understand your frustration. Spending 20–30 minutes on a survey only to encounter a termination or closed-survey message at the end is not the experience we want for our participants. The surveys and qualification logic are programmed by our research clients, and unfortunately we don’t always have visibility into where they place their screening criteria or when their quotas close.
We also agree with your point that, wherever possible, key eligibility questions should be asked early rather than after someone has invested significant time.
If you’re willing, please reach out to support@emporiaapp.com and mention the Visa/Mastercard study specifically. We’d like to review what happened and raise it with the research team. Emporia does not intentionally collect completed responses as a way to avoid paying participants, and we’d like the opportunity to investigate the experience you described.
The website was completely safe
The website was completely safe, yet I struggled to get to it due to this "fire wall" or whatever you call it!
25 October 2024
Survey was easy to follow and the…
Survey was easy to follow and the questions were relevant to the topic. I would recommend taking the survey.
3 October 2024
Unprompted review
Super easy to work with
Emporia has been super easy to work with and very responsive to responses and setting up discussions. Highly recommend!
18 September 2024
Unprompted review
Bug on survey,
Bug on survey, Spent more than 30 minutes responding repetitive questions , finally problem solved by support and my responses has been reconsidered by them.
Nice and unique experience :)
8 October 2024
Unprompted review
Repeat Client
Have worked with Emporia for over a year now. They’re very responsive and it’s been a very positive experience.
25 September 2024
Easy to use and onboard
Easy to use and onboard. Just use LinkedIn to sign in and you are given opportunities to take surveys and earn rewards.
17 September 2024
Unprompted review
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