Ventilation and air conditioning in the gym are non existent. There is a stand alone fan at the weight section and nothing beside the cardio machines where it is needed mist. It is like a sweat box. L... See more
Location
Switch locationUnit 8, Clarehall Retail Centre, Dublin 17 Dublin, IE
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Great gym, staff are great. Had a Small issue with direct debit and manager was very helpful and friendly and sorted within minutes. Always receiving a wave and a smile when entering or leaving the... See more
Company replied
Small But Nice Gym. Staff are lovely in the Clarehall Gym. Helpful, Friendly with good knowledge around programs and machines. Clean gym, busy at peak evening time (4pm-7pm). Thankfully they open late... See more
Énergie Fitness Clarehall is a amazing gym to attend! Staff members are fantastic with great sense of humor so every session is filled with laugh and positive attitude which empower you to work out ev... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Unit 8, Clarehall Retail Centre, Dublin 17, Dublin, Ireland
2.9
Average
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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No hand wash in the gym
No hand wash in the gym. Some machine not working. Cleaning could be better. Staff is nice
29 April 2022
Reply from Energie Fitness - Clarehall
Hi Rachna,
I hope you're well.
We are sorry to hear of some of the issues that are present within your énergie Fitness gym. We want to create an environment in all our gyms that gets our members excited, it seems we are a few steps away from that and we hope to do better. If you have any concerns regarding hand wash or any other facilities, please speak to a member of staff and they will be more than happy to assist you.
Thanks for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Good service...
Good service...
The staff are really welcoming and encouraging. Olivia gave me a good kickstart guidance...
29 April 2022
“Best gym ever
“Best gym ever. Good management, friendly teams and best of all trainers they have.👍🥰
4 February 2022
Overall grand with a lot of small issues
The gym is very small although has most things you need. An abductor/adductor machine is deffo needed though.
If you at a busy time there’s not a lot of space to do weight training most floor space is taken up by benches and machines and not a lot of actual clear space to train.
The changing rooms have really poor ventilation and are always stinking, ladies changing room only has one working toilet cubicle for weeks.
It’s a grand gym to tide you over for a few months but I wouldn’t really want to train there long term as it’s poor compared to other energie gyms in terms of size
28 January 2022
Reply from Energie Fitness - Clarehall
Hey Shauna,
We are glad to hear that you are happy with the gym itself and are satisfied.
With regards to other facilities and equipment, if you have any suggestions for improvement please notify a member of staff and they will be more than happy to listen.
Thank you for taking the time to leave a review, we are always trying to improve.
Best wishes,
energie Fitness Central Team
I would highly recommend this gym
I would highly recommend this gym, the gym has a wide range of machines and weights. It's very well looked after. I find staff are so friendly and helpful. I done a few personal training sessions with Shauna she is so lovely and really helped me.
17 December 2021
Excellent
The service is excellent, the trainers are friendly. Offered to help me as a newcomer, showed me the ropes and it made me feel at home. I am more confident now to go to the gym and work on my goals
3 December 2021
Classes could be improved
The music played in classes I've attended is far far too loud and the instructors keep messing with the songs. Insufficient warm up and cool down also. The classes are very advanced and no modified exercises for mixed abilities are provided. No correction or monitoring of participants to ensure no injury.
26 November 2021
Reply from Energie Fitness - Clarehall
Hey there,
I hope you're well.
I am very sorry to hear that we have fallen short on the high standards you expect from us and we expect of ourselves. We want to deliver an amazing customer experience to every single one of our members that walk through our gym doors, it seems we have let you down on this occasion and for that we sincerely apologise and we will try to do better. Please speak to a member of staff and they will be more than happy to address any issues or queries you may have.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
I wish there were yoga classes in the…
I wish there were yoga classes in the morning, around 9:30
29 October 2021
Reply from Energie Fitness - Clarehall
Hi Ruth,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Interaction with staff has always been…
Interaction with staff has always been friendly and helpful. Some new equipment has been added which is great. Everything considered I would recommend énergie fitness.
22 October 2021
So far so good (Only New) Reason not 5…
So far so good (Only New) Reason not 5 stars as in my first week 2 classes were cancelled and no notice given
22 October 2021
Reply from Energie Fitness - Clarehall
Hi LevB,
Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.
Thanks again,
énergie Fitness Central Team
Poor
Hi , gym staff very good , trainers I think names are Eirnn and Olivia they extra friendly there classes really great , unfortunately gym seems it’s under very bad organized management very sad also equipment very old dated , newer cheaper gyms around .. but staff make up for it great people
14 October 2021
Unprompted review
Reply from Energie Fitness - Clarehall
Hi Natalia
I am glad to hear that our staff in your gym are delivering the high quality customer service that we strive for at énergie Fitness, our trainers love good feedback. I do however apologise that the facilities provided are not up to your standards as we aim to provide high-quality equipment at a lower price. Please mention your query about gym equipment to a member of staff and they may be able to give you an answer whether the equipment is getting an upgrade anytime soon. Thanks for the review it always helps us to improve.
Best Wishes
Dan
Love the gym it's really good
8 October 2021
Practical gym with the basics you need…
Practical gym with the basics you need for a good workout. Affordable price.
8 October 2021
Reply from Energie Fitness - Clarehall
Hi Sean,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
Started the gym a week ago and loving…
Started the gym a week ago and loving it staff are so nice and friendly 🙂delighted I joined
1 October 2021
Good gym but sometimes busy
Good gym but sometimes busy, would benefit from having more squat racks, weight lifting areas
1 October 2021
Reply from Energie Fitness - Clarehall
Hey Simon,
Thanks for taking the time to leave a review!
We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Clarehall
Hi Cal,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Great Gym
Gym is covid friendly, has a mixture of equipment and rooms, organised classes, staff are always so helpful and positive. Never was a gym person but never felt so comfortable in a gym now. Very happy
13 August 2021
Reply from Energie Fitness - Clarehall
Hi Natalie,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
The staff are fantastic
The staff are fantastic. Couldn't be more helpful and introduced us back into the swing of things after a year of Covid. Very covid safe, great machines and love being part of this gym.
13 August 2021
Reply from Energie Fitness - Clarehall
Hey Laura,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Great gym but could do better on communications
Signed up for the higher price plan but after 2 weeks, still no-one has reached out to arrange a PT session. The website advertised state of the art machines that you can watch Netflix etc on but my local gym doesn't have them.
Otherwise, the gym itself is great, clean and the app and booking system work fine. There's a good range of equipment on offer too.
6 August 2021
Reply from Energie Fitness - Clarehall
Hi David,
I hope you're well.
We at énergie Fitness are very glad to hear that you are enjoying the gym and our team members are delivering the top-notch customer service we strive to provide. However, based of your review it sounds like there are a few thing we could improve. If you feel your membership service is not being fulfilled, please speak to a member of staff and they will be able to support you.
Thanks for leaving a review, we're always trying to improve.
Best wishes,
énergie Fitness Central Team
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