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Energie Fitness - Lincoln Reviews 

196
TrustScore 4 out of 5

4.0

Flavian Road, Lincoln, LN2 4GR Lincoln, GB


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Rated 5 out of 5 stars

Great friendly gym, with loads of cardio, weights, weight machines, classes and PTs if you want them Definitely recommend All different ages and levels of fitness go so it doesn't make you feel sel... See more

Rated 4 out of 5 stars

Has everything I need whether its a quick or more drawn out workout. Equipment is almost always available and access being 24hr makes it all the better. Only issue I have is that the toilets could... See more

Rated 4 out of 5 stars

Excellent gym, with consistently helpful and friendly staff. I go mainly for the classes and always find them very useful - Gus’s are SO tough, but rewarding. Two things: the app never shows who is ac... See more

Rated 5 out of 5 stars

We are a couple in our 70s and I rang Energię Fitness in Lincoln to see if they could help us get in better shape.The manager Chris could not have been more helpful.We went into the gym and he expla... See more

Company replied


Company details

  1. Fitness and nutrition
  2. Fitness centre
  3. Fitness Class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Flavian Road, Lincoln, LN2 4GR, Lincoln, United Kingdom

4.0

Great

TrustScore 4 out of 5

196 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(196)

594 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having been with the gym since it first…

Having been with the gym since it first opened, I must say it has gone from strength to strength.
The staff are always happy to help and their exercise classes are encouraging.

25 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

I hope you're well.

Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Really love this energie fitness all…

Really love this energie fitness all staff are really good and helpful in every aspect

25 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Anthony,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 2 out of 5 stars

The gym needs some sort of maintenance

The gym needs some sort of maintenance. If a machine breaks, it won’t be fixed within 6 months. All the free weights are either completed shredded or missing a few. The water fountain is extremely slow.

25 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Matt,

Thanks for taking the time to write a review. We appreciate the honest feedback you have given. We are continually aiming to improve the service we offer, so I will pass your comments back to the team.

Rated 5 out of 5 stars

Lovely staff and a trusted

Lovely staff and a trusted, welcoming atmosphere!!

25 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 2 out of 5 stars

This gym needs to be brought back to a good standard.

A lot of the equipment is damaged or broken making it dangerous to use, the free weight cable attachments are wearing out to a dangerous point where they could break and cause an accident. Nearly half of the ceiling lights are not working making it very dim inside. Most of the time there's no paper towels. If all these things were addressed properly then I would definitely give it more stars but as it stands two stars is more than enough. This gym need a serious makeover to bring it back up to standard

25 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Max,

Thanks for taking the time to write a review. Please know that we take reviews like this very seriously and I will pass your comments on to the team. We listen to our members daily in our quest to continually improve and we work hard to make our gym a great place to work out.

Rated 2 out of 5 stars

Equipment

Equipment, showers, toilets, changing area - negative
Price- positive

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi,

Thanks for taking the time to write a review. We appreciate the honest feedback you have given. We are continually aiming to improve the service we offer, so I will pass your comments back to the team.

Rated 3 out of 5 stars

Good gym

Good gym, adequate machines.
Will like to see speedy repairing of the equipment when broken, like one half of the cable pulley machine being faulty for more than a week.

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Brian,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Such a friendly club

Such a friendly club, where everyone wants to help you get the results you wanr

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Lisa,

Thanks ever so much for taking the time to leave a review, we're always happy to hear our members have had a great experience with us.

Our team members are always working hard to deliver great customer service and a perfect member experience so you can achieve your fitness goals and they love to hear when they have done a good job.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great gym

Great gym, staff always very friendly. Only feedback would be previous gyms I’ve attended have provided wet wipes to clean the machines down when finished, only blue roll provided here which just moves sweat around rather than cleans it. All in all great gym though and very happy I joined!

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Emma,

Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.

We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Does what it says low cost fitness with…

Does what it says low cost fitness with people who are professional

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great classes

Lots of equipment to used and a great variety of classes available every day. It would be nice to have more punch bags in the gym.

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Good helpful staff and friendly…

Good helpful staff and friendly atmosphere.

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Andy,

Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.

We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Some equipment needs replacing and some…

Some equipment needs replacing and some parts of the gym are in need of a good clean.

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Brilliant gym staffed by really…

Brilliant gym staffed by really friendly, helpful and professional people. Can’t recommend enough. Classes are excellent too.

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good value for money and has all that…

Good value for money and has all that much more expensive gyms have

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hey Hannah,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Thoroughly enjoyed the last year

Thoroughly enjoyed the last year, plenty of equipment for my needs, always something going on with regards to fitness classes. Staff are very helpful and aproachable.

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Tony,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 3 out of 5 stars

The actual gym is great

The actual gym is great. Plenty of equipment and good variety. Early opening hours work well.
Down side changing rooms could be improved - showers / lighting.
With the threat of coronovirus needs to be alot more availability of wipes for equipment/ alcohol gel and overall improvement in cleanliness.

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Ms Dale,

I hope you're well.

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 3 out of 5 stars

Some of the equipment is in need of…

Some of the equipment is in need of repair , but for the price i suppose its not to bad , could do with staff asking members to put used weights back though, very annoying

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Rick,

I hope you're doing well.

We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

I personally dont come to the gym my…

I personally dont come to the gym my husband does and I pay his membership.

But he doesnt have any problems he says the staff and very polite and very helpful.

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Do the work !

Friendly with great, helpful staff. Pt sessions well worth it especially with josh.
Changing rooms a bit basic but ok.

24 February 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Mandie,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

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