Engage Reviews 

242
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely attentive, highly professional, and exceptionally quick to respond to any website design requests. People also love how simple and exceptionally smooth it is to collaborate closely with the team on building, updating, and launching new business websites. Some reviewers were not happy with unexpected domain transfer fees, missing promised features, or poor communication experienced during their service. Others felt that the support staff could improve overall responsiveness and better respect all individual client requests throughout the entire project process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpfulness, professionalism,... See more

Service

Customers report overwhelmingly positive experiences with service, highlighting great value and affordability... See more

Website

Clients share positive opinions on website design, noting that platforms turn out amazing and are delivered... See more

Customer service

People report positive experiences with customer service, expressing gratitude for the helpful and supportive... See more

Price

Reviewers highlight ambiguous aspects of price, showing a wide range of differing financial experiences. On... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only been working with them for a while but I must say my Acct. Manager Nicolas is awesome. He's attentive, helpful and super responsive. Whenever I need something done, he's on it right away.... See more

Company replied

Rated 5 out of 5 stars

Best price with the best look❗️ I saw a website that I was quite impressed with and I wanted it copied in color and look and Engage and Tanner did a great job. Tanner has been the most attentive to... See more

Company replied

Rated 5 out of 5 stars

Serena Visser is the best. Knowing that I had no time to review my site in depth she moved forward and got it transitioned. And she improved the site. Admittedly my website is simple and I wanted to... See more

Company replied

Rated 5 out of 5 stars

Working with Engage has been great! They were very responsive to any inquiries or requests that I made. My website turned out AMAZING and was done quickly. I really love that I don’t have to do any... See more

Company replied


Company details

  1. Website designer
  2. Media company
  3. Technical service

Written by the company

Custom website design, development, optimization and management. Get a modern, mobile responsive, custom-designed, search-engine optimized website - and a team to manage it - all without paying large setup fees or expensive monthly rates. Whether you are looking to improve your current presence, or start a new one, Engage will create you a stunning website built to rank high, impress visitors, and convert clients. Contact us today to learn how we can help you!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

242 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(242)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jeff Arnold is awesome

Jeff Arnold is the only reason for this high rating. He was genuine, kind, respectful, caring, & thoughtful. Also on point with his knowledge, as he addressed every question with all of the above. He is very good at his job & should be considered to be a big asset for your business. The very best at existing customer retention !!!

31 March 2026
Unprompted review
Engage logo

Reply from Engage

We're really pleased to hear about your positive experience with Jeff, Kevin! Knowing that he delivered a respectful, caring, and knowledgeable service is fantastic. Thanks for sharing your valuable feedback with us!

Rated 5 out of 5 stars

We have been with Engage for about 1…

We have been with Engage for about 1 year and our web and online precence has been improved since working with them. They are quick and responsive with the support

30 March 2026
Unprompted review
Engage logo

Reply from Engage

Hi Mike, it's wonderful to hear that your web and online presence have improved since partnering with Engage. We appreciate your note about our quick and responsive support, and we're glad to have you on board!

Rated 1 out of 5 stars

still fighting to get money back after…

still fighting to get money back after website was not done or approved. I even offered to allow them to fix work we were promised. stay away from them as it is a scam!!!

3 November 2025
Unprompted review
Engage logo

Reply from Engage

Hi Rex, we’re sorry to see this review and would like to clarify the situation. Prior to your cancellation request over a year ago, a dispute was filed with your bank, and the funds were returned to your account through that process. As a result, there was no remaining balance for us to refund directly.

We have made multiple attempts to connect and clarify this, but have not been able to reach you. We remain open to discussing this further if you’d like to connect so we can walk through everything together.

Rated 5 out of 5 stars

Customers are finding us

Engage was and continues to be very aggressive in their efforts to promote our company's online presence. Many of our customers are finding us as a local option for service. The ability to draw attention in a market that has bigger budgeted " franchise companies" really levels the playing field for smaller,more personal companies to gain their attention.

20 March 2026
Unprompted review
Engage logo

Reply from Engage

Thank you so much for the kind words! We’re glad to hear more customers are finding your business and that your online presence is helping you stand out locally. We appreciate you trusting Engage to support your growth.

Rated 1 out of 5 stars

They offered a new website and SEO…

They offered a new website and SEO service. We got a new website on their platform but never got the SEO service. After 1 year they started raising the monthly payment without a notification or follow-up. The second year, another price increased. NOT SEO service, NOT Follow up as they promised. They also don't respond on time. 2-5 business days for someone to get back to you.

16 March 2026
Unprompted review
Engage logo

Reply from Engage

Hi Gilberto,

We’re sorry to hear that you’re dissatisfied with your experience. Our team made consistent efforts to provide support, respond to requests, and deliver the services associated with your plan throughout our engagement.

It is clear from your review that there was a mismatch in expectations regarding scope, communication, and service outcomes, and we regret that this was not better aligned. We always aim to provide responsive support and clear guidance, and feedback like this is something we take seriously.

We appreciate the opportunity to have worked with you and will continue refining our communication and service processes moving forward.

Rated 5 out of 5 stars

I worked with Engage for awhile and…

I worked with Engage for awhile and they were very professional, responsive, and did a good job with my company website.

9 March 2026
Unprompted review
Engage logo

Reply from Engage

We appreciate your positive feedback, Steve! We're pleased to hear you're satisfied with our professionalism and responsiveness.

Rated 5 out of 5 stars

Great setup experience

Great setup experience. Haven’t used it long enough to get data but overall satisfied. Cassi Mack Was excellent and walked us through the swap over from Hibu.

27 January 2026
Unprompted review
Engage logo

Reply from Engage

We're so happy to hear about your positive setup experience, Jeff! It's wonderful you found Cassi Mack helpful. Thank you for your review!

Rated 5 out of 5 stars

Best look with the Best price❗️

Best price with the best look❗️
I saw a website that I was quite impressed with and I wanted it copied in color and look and Engage and Tanner did a great job. Tanner has been the most attentive to detail and attentive to making me and keeping me happy which he has.
I have worked with a few other companies and web designers and this has been my absolute best experience❗️ I don’t think you could find a better price with this quality any place else.

2 February 2026
Unprompted review
Engage logo

Reply from Engage

Thanks for the great feedback, Michael! We're thrilled that Tanner and the team could meet your needs so well. We hope to continue impressing you in the future!

Rated 5 out of 5 stars

They do exactly want you want them to…

They do exactly want you want them to do. They give there input to meet your goal.

23 January 2026
Unprompted review
Engage logo

Reply from Engage

We're happy to hear that you're satisfied with our service, Joseph! We always aim to understand and meet our clients' goals.

Rated 5 out of 5 stars

Exceeded expectations in every way

To say that I am impressed with the service we’ve received from Engage would be an understatement. We were searching for a new website design and hosting company after becoming dissatisfied with our previous provider, especially considering we were paying nearly $400 per month for a level of service that didn’t meet expectations.

During our search, we narrowed our list down to a few companies and clearly communicated that we needed a few months to make a decision. Engage was one of the few that respected that request and did not badger us along the way, which immediately set them apart.

When I eventually reached back out, the pricing they offered honestly seemed too good to be true. I assumed there had to be a catch but I can confidently say now that there wasn’t one.

Our account manager, Cassi Mack, has been fantastic! During our initial onboarding call, she took notes on our raw ideas, preferences, and must-haves, and turned them into a new website in under a week, all during the Christmas holidays. She is extremely responsive, and most requested changes or updates are completed and published within a day.

Cassi is professional, friendly, and incredibly patient. We’ve been with Engage for a little over a month now, and I couldn’t be happier with the level of service we’re receiving, especially at a fraction of the cost of their competitors.

22 January 2026
Unprompted review
Engage logo

Reply from Engage

We're so happy to hear that you're having a positive experience with Engage, Timur. Your kind words about Cassi and your overall satisfaction with our service mean a lot to us. Thank you so much for the fantastic review!

Rated 5 out of 5 stars

easy and hands off

easy and hands off. as a small business we dont have time to baby sit throughout the process. They made the process simple and took care of everything. New site was up and running in about a week.

7 January 2026
Unprompted review
Engage logo

Reply from Engage

We're glad to hear that we could simplify the process for you! It's our pleasure to support small businesses like yours.

Rated 5 out of 5 stars

good comany to work with they are…

good comany to work with they are honest from the start. upfront cost was minimal and affordable. good experience with Engage

9 January 2026
Unprompted review
Engage logo

Reply from Engage

Happy to hear that you've had a good experience working with us, John! We appreciate your acknowledgment of our upfront honesty and affordability.

Rated 5 out of 5 stars

great value and affordable pricing

great value and affordable pricing. the service was top notch and the team was very helpful from start to finish.

8 January 2026
Unprompted review
Engage logo

Reply from Engage

We're so glad to hear you found our pricing affordable and our service top notch, Nate! Thank you for the 5-star rating.

Rated 5 out of 5 stars

we have a good experience working with…

we have a good experience working with them. Their communication was clear from the start and the turnaround time was quick. They build something that was a clear improvement and not something generic.

7 January 2026
Unprompted review
Engage logo

Reply from Engage

We're glad to hear about your positive experience, Erick! Thanks for highlighting our communication and quick turnaround time. We always strive for custom improvements over generic solutions.

Rated 1 out of 5 stars

get it in writing

I’m sharing my experience so others can make an informed decision before signing up with EngageYourBiz.

EngageYourBiz advertised that there was no contract and that services could be canceled at any time. Based on that understanding, I transferred my domain and website to them.

During my time as a customer, I also experienced poor service, including delayed responses and a lack of clear communication, which ultimately contributed to my decision to switch providers.

When I later decided to leave, I was informed only at that point that it would cost $300 to transfer my own domain out. This fee was never clearly disclosed during the sales process or onboarding. Instead, it was introduced after I requested cancellation and justified under a broad clause in their terms, rather than being presented upfront as a specific, clearly stated charge.

I was also repeatedly encouraged to remain on a lower-cost hosting plan instead of transferring my domain, which felt more like pressure than transparency.

Charging $300 to release a domain—something many providers transfer for free or at minimal cost—should be clearly disclosed before a customer signs up.

I recommend that anyone considering EngageYourBiz get written confirmation of all transfer and exit fees, as well as service expectations and response times, before moving their domain.

29 December 2025
Unprompted review
Engage logo

Reply from Engage

Hi Bob and Vivian,
Thank you for taking the time to share your experience. We’re genuinely sorry that this engagement did not end in a way that felt clear or positive for you.

Our goal is always to be transparent, communicative, and supportive throughout a client’s time with us. In this case, it’s clear there were misunderstandings and a breakdown in communication, and we regret the frustration that caused. That’s not the experience we aim to deliver.

We’ve made multiple attempts to connect directly so we can better understand your concerns and work toward a fair resolution. We remain open to continuing that conversation and doing what we can to make this right.

We appreciate the feedback and take it seriously as we continue improving how we communicate expectations and transitions for our clients.

Rated 5 out of 5 stars

EngageYourBiz for the win

I've only been working with them for a while but I must say my Acct. Manager Nicolas is awesome. He's attentive, helpful and super responsive. Whenever I need something done, he's on it right away. Everything he said he'd deliver he has. I really feel like he's on my side and is invested in helping my business grow to reach that next level. EngageYourBiz for the win!

6 January 2026
Unprompted review
Engage logo

Reply from Engage

Thank you for your kind words, Louis! We're glad to hear how much you appreciate Nicolas's diligent work, and we're all committed to helping your business reach new heights.

Rated 5 out of 5 stars

Cassie Mack made a website that is…

Cassie Mack made a website that is wonderful and far more than I expected. I don’t compliment easily but Cassie's work completely blew me away.

30 December 2025
Unprompted review
Engage logo

Reply from Engage

Thank you for the glowing feedback, Alan! We're thrilled to hear that Cassie's work exceeded your expectations.

Rated 5 out of 5 stars

Engage has held my hand in a journey to…

Engage has held my hand in a journey to increase my Google ranking. I'll be expanding into Facebook now. They are very innovative and responsive to my unique needs.

11 December 2025
Unprompted review
Engage logo

Reply from Engage

We're glad to hear, Thomas, that you're enjoying our dedicated support on your journey to improve your Google ranking. Your appreciation for our innovative approach encourages us to continue growing. Enjoy expanding into Facebook!

Rated 1 out of 5 stars

This business harasses me on almost a…

This business harasses me on almost a daily basis with endless ringless voice mails despite repeatedly calling and asking to be removed.

8 December 2025
Unprompted review
Engage logo

Reply from Engage

Hi Andy,
We’re sorry to hear how disruptive this has been for you. We take feedback like this seriously and aim to conduct all outreach in a professional and respectful manner.

There are many companies operating in this industry with similar names and overlapping offerings, and we’re aware that outreach from unrelated providers is sometimes mistakenly attributed to us. That may be part of what you’re experiencing.

When we’re made aware that someone no longer wishes to be contacted, we update our records accordingly. We’ve reviewed the information associated with your account and ensured it has been removed. If there are additional phone numbers connected to you that may still be receiving outreach, please let us know so we can address them as well. Thank you

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