Ensar Oud Reviews 969

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as unique, luxurious, and unmatched by other brands. The delivery service is frequently highlighted for its impressive speed and efficiency, with many people noting how quickly their orders arrived, sometimes even earlier than expected. Reviewers also commend the outstanding customer service, citing the helpfulness, responsiveness, and friendly demeanor of the staff. The overall service experience, from ordering to packaging, is described as professional, transparent, and a pleasure to deal with, often including generous samples. However, some customers also noted that the scent profile of certain products did not match their expectations or descriptions, with a few mentioning a lack of specific notes they anticipated. Additionally, a few people reported receiving empty samples or a broken perfume due to poor packaging.

What people talk about most

Product

Clients share positive opinions on product, with many expressing deep satisfaction and appreciation for the... See more

Quality

Consumers consistently report a positive experience with product quality, often describing it as outstanding,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the impressive speed of... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, amazing, and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often describing it as amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my order last night and it was already handed over to DHL and shipped the next day. That kind of speed is rare and genuinely appreciated. What really stands out is that all taxes and duti... See more

Rated 5 out of 5 stars

I had never smelled real oud before. This was both a luxury experience and an education. I feel my mind has been expanded. Oud is not what I expected; in fact it rearranged my brain a little. I smelle... See more

Rated 5 out of 5 stars

I had my first purchase with Ensar Oud and wow, what can I say! I am pretty sure no one who is used to smelling synthetic perfumes will understand the experience but it’s beautifully raw, overwhelmin... See more

Rated 5 out of 5 stars

Before stating anything about the perfumes. The customer service you have is astonishing. They response and help as possible. The perfumes itself is literally a different story. I bought this one as a... See more


4.8

Excellent

TrustScore 5 out of 5

969 reviews

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4.8

All reviews

(969)

219 reviews in the last 12 months

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Rated 5 out of 5 stars

The Assam Organic experience

The Assam Organic opened up my olfactory senses to a new level. It is a step up from the Cambodian oud and is now my go to oud. Delivery was fast and efficient despite the crisis in the M.E.

12 March 2026
Rated 1 out of 5 stars

I’ve made an expensive purchase but no…

I’ve made an expensive purchase but no samples were provided with it. Even though I’ve asked for it

18 March 2026
Ensar Oud logo

Reply from Ensar Oud

Thanks for your message. Just to clarify, your request for samples came in after the order had already shipped, so there wasn’t a chance to include them at that stage. That said, we did include two complimentary items with your order, valued at $299 and $350, as gestures of appreciation in place of smaller samples.

We completely understand wanting to explore more from the collection, and we’ll certainly keep your sample request in mind for future orders. We appreciate your support and hope you enjoy what you received.

Rated 5 out of 5 stars

amazing

amazing. very good job. thank you. hope you will keep going. delivery quality products all very good ! 😊

8 March 2026
Rated 5 out of 5 stars

GOAT

The seller and team consistently deliver outstanding service. This house ranks among my all-time favorites. Every time I make a purchase, they successfully capture exactly what I'm looking for. I highly recommend them to anyone seeking something regal, exclusive, and artisanal.

8 March 2026
Rated 5 out of 5 stars

Very Satisfied

shipping and handling times were outstanding. considering the current state of affairs- and that the goods originates from Jordan.

Adam is a real one for fullfilling my request considering this was my first high-end transaction with them. samples were great, probably handpicked out of assumed client taste? overall, I'm very satisfied. will do business again~

9 March 2026
Rated 5 out of 5 stars

Flawless service

Although the Cambodi Caramel I purchased from Ensar Oud was held by Turkish customs, this was entirely due to my lack of clear understanding of the process.
I would like to commend them for their support and communication during the return process. The fact that they issued a full refund is truly admirable.
Thank you for your care and assistance.

2 March 2026
Rated 5 out of 5 stars

Exceptional

Excellent, speedy service paired with an amazing, truly stellar product. From the moment the order was placed, the experience was smooth and professional — communication was clear, shipping was impressively fast, & the fragrance arrived carefully packaged and in perfect condition.

As for the perfume itself, it’s exactly why I return to Ensar Oud - uncompromising quality and remarkable craftsmanship. The scent, as always, rich, natural, and beautifully composed, with a depth and character that only the highest grade materials can provide. It evolves gracefully on the skin, revealing layer after layer of nuance rather than remaining static. There’s a sense of authenticity and artistry here that sets it apart from most modern perfumery.

Overall, a thoroughly satisfying purchase. Exceptional service, exceptional fragrance — I couldn’t ask for more.

27 February 2026
Rated 1 out of 5 stars

Paid $300 for our Malaki

Paid $300 for oud Malaki, smells like dentist office, waste of money.

21 February 2026
Ensar Oud logo

Reply from Ensar Oud

Hello. Oud is known to be challenging, and it's very brave of you to jump right into buying a full bottle of wild oud, especially considering its your first purchase. There are samples sets available for first time buyers which allow you to experience a wide range of oud scent profiles before committing to a full bottle. But don't give up on it, there are many customers that hated an oud at first, only for it to grow to become their favorite once they spent some time with it and there olfactory senses developed. So take it out from time to time and see how it has developed and what nuances and aspects of the oud are showing themselves to you at different times of year, in different environments and mindsets. Oud is a journey and the scent spectrum encompassed are vast. Persist and you will experience otherworldly scents that have no comparison.

Rated 5 out of 5 stars

Ensar Oud is the Best!!!

What I really appreciate from Ensar Oud.
1. The highest quality, pure, undiluted Oud oils that I have found so far.
2. Their website is well organized and fun to explore.
3. Shipping to the US is extremely fast and dependable. All fees, duties, tariffs, etc. are covered by Ensar Oud removing all the stress and uncertainty of overseas purchases.
4. I am very pleased with my first three orders and I'm looking forward to the next. The free samples are nice too...

13 February 2026

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