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Rated 1 out of 5 stars

Not in stock, not willing to wait so went elsewhere (wing yips) still waiting for refund. Thank goodness paid with PayPal.

Rated 4 out of 5 stars

Very pleased with bags. Outer packaging badly damaged on receipt, but no damage to contents. Disappointed that all three items shown in stock on website but two were out of stock. Delivery took over t... See more

Rated 4 out of 5 stars

I was a little bit worried about ordering from epacks because the website isn’t as slick as others. You pay by Worldpay which I know is trusted. I have given 4 stars because I didn’t get the confirmat... See more

Rated 5 out of 5 stars

Beautiful unique wildflower design with an exciting number of compartments that make finding your items when you're out an about much easier. Bought as a gift for my insanely amazing sister, she loves... See more

Company details

  1. Bags and luggage shop

Information provided by various external sources

ePacks Offer a Wide range of Eastpak and JanSport Bags,Laptop backpacks,Duffel bags,including Eastpak Transfer,Jansport Trinity,Eastpak Padded pak


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great roomy and versatile back pack

The service from EPacs was fast and efficient and we were pleased to unwrap this great bag. It is vast and looks so well made. My daughter loves all the different compartments and pockets.
It looks like it will last years as the material is quality and style is timeless.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

I have just received 2 Dakine…

I have just received 2 Dakine backpacks. My kids are absolutely thrilled with them. Fantastic quality and excellent customer service from ePacks. Prompt delivery and I was kept up to date with every stage. Will definitely buy from them again.

27 August 2020
Unprompted review
Rated 5 out of 5 stars

Thank you ePacks!

Order arrived very quickly and item was exactly as expected. They even included a free gift with my order. I received an email to confirm the payment had gone through from WorldPay and a text from Royal Mail to confirm the delivery, but did not receive an email from ePacks themselves. I feel that an order confirmation email would improve the customer experience. I would recommend this company. Thank you.

22 August 2020
Unprompted review
Rated 4 out of 5 stars

Reliable service

I received my bag quickly. I love the style and colour however it arrived with a small mark. The team kindly dealt with the matter appropriately. Very happy with the service. Thanks guys.

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Great bag

Great bag, great price and arrived pretty quickly. This was for my teenage daughter for school and its certainly large enough to hold all the stuff she needs to carry about with her all day. Much better value than the usual ‘name’ bags I have paid a fortune for in the past! Definitely recommend.

18 August 2020
Unprompted review
Rated 5 out of 5 stars

Great service, would definitely use again

I ordered a bag from this site after finding it for such a good price. Unfortunately after ordering, I got an email from customer service saying it was out of stock, they offered either a refund or to choose another bag. I chose the same bag in a different colour and am so happy with it. Their customer service were so helpful and quick to resolve the issue.

15 August 2020
Unprompted review
Rated 5 out of 5 stars

Reliable, inexpensive and good quality - regular buyer

I have purchased several Jansport bags, for my kids at school, from epacks over the past few years. The service is very reliable and the bags are cheaper than from other vendors (I choose the cheapest bags). The bags are all still as good as new, despite very heavy usage, yet my kids still want a new school bag each year :-( There is always a good variety, too. I always come straight here for my kids schoolbags now.

14 August 2020
Unprompted review
Rated 5 out of 5 stars

great site, quality backpacks, best prices on the internet

I am so glad I found this website, we going to pay twice the price for our daughters Dakine backpack before we stumbled across this site. Having looked through the site, they only sell quality brands and at prices that I could not match anywhere else I looked. My daughters Dakine Campus backpack arrived within a few days of ordering. Overall a great service and quality backpack at a very low price. I have already recommended this site to friends and will be ordering again in the future.

12 August 2020
Unprompted review

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