Epic Militaria Reviews 

amazing company always have great prices speedy shipping and fantastic customer service

Outstanding company. Good well priced products with super speedy delivery. Doesn’t get much better than this. Highly recommended.

A genuinely excellent company!!

I bought a lot of items Last year to make a Band of Brothers US Airborne outfit.
From the moment I got in touch with them, their customer service was excellent.
All the goods arrived very promptly & I was very pleased with the quality & look of everything I purchased.
The price was very competitive & better than most for such quality goods!
Sadly CV19 caused cancellation of a few do’s that had been planned to celebrate VE Day so the outfit only got one outing!!
Unfortunately the trousers split & couldn’t be repaired.
I rang Epic & they asked me to return them immediately promising me a replacement or money back!
Their attitude was excellent & was so refreshing to hear with their returns policy!
I’ve had dealings with other companies & their first action is to try to blame the customer for any fault that has occurred!!
NO such problem with Epic Militaria!
They were Very apologetic that their goods had not lived up to the high quality standards that they set!!
They sent me a new pair out once they’d received my old pair!
It’s really nice to deal with a company that backs its goods & doesn’t try to hide from its responsibilities to its customers!
It has been a pleasure to deal with them, their goods, staff & customer service is second to none! 10/10.
Thank you very much for all your help during my various purchases! You’ll always be my only choice for any military goods
A Very satisfied customer
Tim.

These folks are really great to work with. Customer relations and high quality merchandise is their lot. They exchanged a jacket twice halfway around the earth to get it right. Thanks again epic.

Dominic

It's quite responsive and do deliver. Quality not bad. The C/P ratio is acceptable. If can ship with complete trackable post service will be great. (current only tells you shipment, customs and arrival, no more detail.) It takes a months to arrive which I supposed.

I used they're website to purchase my items and I communicated with them via Instagram. I asked them my many questions (on Instagram) and they answered them all for me. They were very polite in general. I would also like to add that they're prices for gas masks were very reasonable. I am starting a collection of gas masks and due to Covid many stores have upped they're gas mask prices to ridiculous amounts but Epic did not (and even before Covid 19 had started people were charging crazy prices for gas masks). I am lucky to have discovered Epic Militaria since I might have bought the same type of mask but for 15 to 20 pounds instead of only 4. I would definitely recommend Epic over any other military surplus and reenactor store.

I bought a reproduction M7 bayonet which was sent out very fast, it had some fairly major manufacturing defects which really should have been caught at the factory. Instead it found it's way to me. I respectfully brought this to Epics attention and as well as sorting out a painless return, another one was checked and sent out just as quickly. The difference was significant, the customer service was polite, helpful and efficient. I had a single point of contact throughout (Mariana) so avoided the potential of an 'explainathon' each time I contacted them. Whatever you buy from Epic, I believe that they will stand behind what they sell; that has certainly been my experience.

Great service, pre-sales guidance impeccable fast deliver, great quality products

Super fast shipping. For the UK to the USA in several days.
I ordered two Kriegsmarine U Boat visor hats. The quality was far beyond what I envisioned for the price. I was beyond impressed with my purchase.

Ive been buying from Epic only 5 months now and i will be buying everything from there in future orders...what an amazing team!!!!.there knowledge,helpfulness,quick refunds on mistakes ive made with orders,delivery in less then 24hours.....but also the quality in the kit and uniforms i have got so far...truly a fantastic,brilliant small family business who supply the highest quality reproduction kit in the world...i really cannot praise Epic enough in providing such amazing products for the collector,reeanactor.....im hoping to find a german reeactment group/unit for next summer...thankyou all at Epic your an incredible bunch of people.

Bought a Tan webbed german luftwaffe belt. Amazing quality however i order the wrong size. Epic militaria swapped it for me with out any questions or hassle! Now i got the right size belt. Thankyou :)

Always give credit where it is due. I’ve made a number of purchases from these guys over last few months. Always fast shipping and hassle free. Honest product description. Couple of cases lately to highlight honest business practise:

Made an eBay purchase and shipping rate was incorrect. They refunded the overpayment yet didn’t have to. Superb.

I ordered a jacket and when it arrived, the fit wasn’t correct (no problem on their part just wasn’t sure on sizing for item). I sent it back for an exchange. It was back in a few days and no charge to ship it back to me!

Good to see honest online retailer!

Very happy.
Great stuffs.
Fast delivery and service.
Great communication.

I ordered the SMLE/No4 carrying case and sling, both are excellent quality and excellent value, with fast delivery, they are also good value for money. I have already ordered another sling. Thanks.

Great service and super fast shipping to USA !!!! Great products

From start to finish this companies attitude has been A1 plus.
Friendly staff and product (M43 Panzer crewman hat is REALLY fantastic quality. So nice to have such a good British company to deal with.
Hats off to you. Pun intended.

good value, quality items always intended, good range, helpful staff, responsible shipping... several orders completed, these guys are excellent... nice IG posts to! keep expanding your range, some nice rare items even for the "lookers"! i think the UK is maybe the last bastion of fair-price-postage ! :-) thank you *****

excellent selection of surplus and reproduction kit, great service and VERY prompt shipping. all good!

update: have since ordered three or four more times, VERY pleased. aside from the great selection and superb service these guys don't sell worn out garbage: if they say it's in good condition it is. very much appreciated!

Very Very good.
100 % QUALITY.
👍👍👍👍👍Thank you very much.

A fantastic online retailer! Very quick to reply to my e-mails and answered my question's accurately. Delivery was very fast, their prices are very competitive and great customer service. You couldn't ask for more from a retailer! If only some of these big "high street" store's understood the importance of this type of customer service.