eProvided Reviews 

67
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was skeptical when I first engaged with e-provided. Back in Aug 25 I dropped my phone into a salt water pool where it stayed for about 20 min. I wanted to save the pics, and some other documen... See more

Rated 5 out of 5 stars

Had severely corrupted micro sd card. Eprovided Data Recovery recovered the photos on this card. Bruce and his crew worked hard to recover our valuable pictures. Thanks Bruce and your crew. I high... See more

Rated 5 out of 5 stars

The process to get my USB to them was easy. I been receiving email updates about the status of my USB and once I gave them call they were able to recover my data within hours! The tech was willin... See more

Rated 5 out of 5 stars

eProvided Data Recovery is a dedicated, reliable and extremely honest file recovery service. I originally called to ask some simple questions about a broken USB drive. The person I spoke to was very k... See more

Company details

  1. Software company
  2. also in
  3. Computer Accessories Shop

Information provided by various external sources

Digital Image Recovery USB Data Recovery Services Digital Image Memory Stick Recovery Digital Photo Data Recovery Digital Media Lost Data Digital Camera Repair Data


Contact info

4.9

Excellent

TrustScore 5 out of 5

67 reviews

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4.9

All reviews

(67)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Greatfull to have my data back

I lost all of my school work and service project stuff and decided to send in my usb. The company was very good to update their progress but they were unable to get my data on the first try. They called me and said it would cost 600 dollars to recover the data but got it reduced to close to 180. Glad to have my data.

7 July 2011
Unprompted review
eProvided logo

Reply from eProvided

Thank you for your feedback and support, and we pleased to have been able to recover your data. Unfortunately we weren't able to recover your flash drive with our initial basic recovery methods due to the extent of the physical damage done to the internal components. We pride ourselves on having a success rate of over 95%, which is why we have an in-house lab so that we can offer solutions in more complex cases like yours. While we would love to do all recoveries at the basic level price, occasionally it simply is not possible.

Rated 4 out of 5 stars

Thank goodness for eProvided!

I went on a long vacation and took a huge number of photos. But when I tried to put them onto my computer, the computer couldn't see the card, and none of the software recovery methods worked. I was pretty convinced the pictures were gone.

However, eProvided was able to restore them (using the SimpleFix method, not the basic recovery methods). Throughout the process they were communicative, updating the online status whenever anything changed and calling me whenever they needed permission to do something. They also recovered the data quickly. I am very happy with the results and would definitely use them again.

30 June 2011
Unprompted review
Rated 4 out of 5 stars

eProvided.com

I chose this firm to repair my broken flash drive because they had
a BBB approval. I called BBB and after I gave the company's
phone number BBB told me they were rated A+ and discussed
with me the few complaints made. My trust has not been mis-
placed so far although it cost more than I expected. They have
not returned my data yet as I write this but if they do I will be pleased with them.

24 June 2011
Unprompted review
Rated 4 out of 5 stars

eProvided Rocks!

I'm a writer working on a loooong piece of fiction and had the latest version on my flash drive - working alternately between my laptop and desktop. I hadn't saved onto a hard drive and one morning the flash drive was totally blank. "Needs Formatting" popped up. WHAT?!?! I called an IT friend who tried walking me through several attempts to recover the documents. No luck. I downloaded some software that claimed it could recover all kinds of files. Still no luck. Talk about grief-stricken panic! A writer can always rewrite -- but NEVER the same way twice. I found eProvided online, thought it was worth a shot and sent them my drive. Geniuses! They recovered my files in just about a week and with them all the blood, sweat and tears, I thought I'd wasted. I'll be singing eProvided's praises for a long, long time.
Joni B

24 June 2011
Unprompted review
Rated 5 out of 5 stars

Recovered Photos and video from to vacations, exceptional Speed and Communication!

I went on two amazing vacations, and during the second vacation my camera quit working. Once I got home I tried to upload my photos to my computer, it didn't work. So I did what most people do try a software recovery but the problem was my device did not even read. I contacted eProvided at which point they said that they would be able to help. A couple of days later I received a DVD with all my pictures from Amsterdam and California that I would not have been able to recover otherwise. Great company would use them time and time again if I had any further data recovery needs for me or any of my friends

30 April 2011
Unprompted review
Rated 1 out of 5 stars

Bait & Switch!!

Total "bait & switch". I called them before sending my 2GB USB thumb drive and explained that the oscillator on it was completely destroyed. They guy said their basic recovery service ($49) should cover it. After I sent it in to be evaluated ($20), he calls and says physical damage to a USB drive almost ALWAYS requires advanced recover service. Then he quotes me $595.00!!!!!!!!
What the heck!?! Sounds like they just say whatever it takes to get you to send it in. Hopefully they actually send it back to me like they are supposed to.

I am not claiming that this owner did anything illegal or even in contradiction any of the outcomes outlined in his T&C's. However, his responses thus far have essentially been along that view that he thinks he can make any verbal representations that he was, and try to claim that he's not responsible for any verbal claims because he's legally covered by his T&C's.

17 November 2010
Unprompted review

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