Bought a new generator, arrived on time, well packaged, Had a small issue with the stop/start button but was easily and quickly replaced following a quick phone call, starts and stops as it should n... See more
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Hi all who read this I was buzzing to get this purchase I drove to there store to speak with them before I purchased asked questions was told they come with a makita battery. Missled information... See more
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Purchased telescopic washing pole to clean my house external window frames, rendered area and roof soffits and fascia’s. If you are someone that enjoys DIY I would recommend this as I was quoted to... See more
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I brought a bundle deal few months ago, not a fault with the equipment everything works how it should. If i ever need something & something not working like battery charger they was quick sending out... See more
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Company details
- #46 of 58 best companies in Cleaning products supplier
- #25 of 31 best companies in Equipment supplier
- #25 of 29 best companies in Industrial equipment supplier
- #5 of 5 best companies in Industrial vacuum equipment supplier
- #10 of 10 best companies in Machinery parts manufacturer
About Equip2clean
Written by the company
BUSINESS START-UP PACKAGES
PRESSURE WASHERS
GUTTER VACUUM SYSTEMS
CARPET CLEANING MACHINES
WINDOW CLEANING SYSTEMS
FLOOR CARE EQUIPMENT
HOSES & ACCESSORIES
The 1st Choice of Cleaning Pros
Written by the company
- Over 50 Years in the Trade!
- Equip2clean, is a leading provider of high-quality cleaning equipment and supplies for commercial, industrial and domestic customers.
Always Happy to Help.
Great Quality Gear at The Best Prices!
12 Months Warranty.
Contact info
Kiam House, L33 7TD, Liverpool, United Kingdom
- 0151 548 5500
- support@equip2clean.co.uk
- www.equip2clean.co.uk
4.3
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Equip2clean
Hi Paul — thank you for the 5‑star review. I’m really glad your pump was posted straight away and that you’re happy with the service. I appreciate you choosing us and calling us a top company.
Jon Raven
Head of Customer Service
Equip2Clean
Easy ordering
Easy ordering, great delivery and overall great product, never use a electric pressure washer again.
7 April 2026
Reply from Equip2clean
Hi David — thank you for the brilliant 5‑star review. I’m really glad the ordering and delivery were spot on for you, and it’s great to hear the product has made such a difference that you wouldn’t go back to an electric pressure washer.
Jon Raven
Head of Customer Service
Equip2Clean
Replacement high pressure hose for my…
Replacement high pressure hose for my Karcher. Quality product which fits well and works! Very quick delivery too. Spot on
7 April 2026
Reply from Equip2clean
Hi Howard — thank you for the 5‑star review. I’m really glad the replacement high‑pressure hose fit your Karcher perfectly and is working as it should. Great to hear the delivery was quick too — spot on feedback and much appreciated.
Jon Raven
Head of Customer Service
Equip2Clean
Customer Services
Good communication when enquiring about a specific item i needed etc and was delivered in good time 🙋♂️
7 April 2026
Reply from Equip2clean
Hi Stephen — thank you for the 5‑star review. I’m really glad the communication was helpful when you were checking the item you needed, and it’s great to hear everything arrived in good time.
Jon Raven
Head of Customer Service
Equip2Clean
Wrong items received and going around…
Wrong items received and going around in circles with emails trying to send them back.
7 April 2026
Reply from Equip2clean
Hi Allan — I’m very sorry you received the wrong items and for the frustrating email exchange about returns. I’m Jon Raven and I’m taking over this personally.
We sent an upgraded 900mm lance because the basic model was out of stock, and it was supplied with the correct couplings, but that does not excuse the confusion or the poor communication you’ve experienced. Please accept our sincere apologies.
I’ll sort this immediately — either an exchange, a full refund, or a partial refund if you wish to keep the upgraded lance. I’ll also arrange and pay for the return collection or provide a prepaid return label so you don’t have to chase this any further. Please contact me directly at jon.raven@equip2clean.co.uk or reply here and I’ll action it straight away.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Reply from Equip2clean
Hi Peter,
Thanks for the brilliant feedback — great to hear everything was “very good.” I really appreciate you taking the time to leave a review.
If there’s anything you need next — spare parts, advice, or help with an order — just let me know and I’ll sort it.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Bought a dtlr pressure washer over a…
Bought a dtlr pressure washer over a year ago had a few problems been back a few times for repairs
After a year and half they are sending a replacement out brand new
Can not fault this company really helpful and Lewis who dealt with me was so nice
If you want a professional service don’t hesitate to use this company
15 April 2026
Unprompted review
Reply from Equip2clean
Hi Ronnie,
Thanks so much for taking the time to leave this — I really appreciate it. I’m glad Lewis and the team were able to help and that we could get a brand‑new replacement out to you after the issues you had. That’s exactly the sort of outcome we want for our customers.
If anything else comes up with the machine or you need parts, servicing or advice, drop me a line and I’ll sort it for you.
Thanks again for the kind words and for sticking with us.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Excellent Communication
Excellent communication, goods turned up on time . Will use them again soon
2 April 2026
Reply from Equip2clean
Hi Paul,
Thanks so much for the great review — I’m really pleased to hear the communication was clear and your order arrived on time. We’ll be ready to help whenever you need us next, whether it’s another order, spare parts or advice to get the best from your kit.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Reply from Equip2clean
Hi Simon,
Thanks for the great review — really pleased to hear you found the service excellent and the kit good quality. We take pride in both, so it’s brilliant to get that feedback.
If you need any spare parts, setup tips or recommendations for getting the most from your equipment, drop me a line and I’ll help out.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Great products
Great products. used this company mutiterble times always fast at getting my equiment sent out fast delivery. I ordered the bronze cleaning package full exterior cleaning setup with the kiam 3700pr great machine hasnt let me down. Also been back mutiterble times for more equipment like pressuer hoses and pressuer gauge ect
1 April 2026
Reply from Equip2clean
Hi Ashley,
Thanks so much for the brilliant review — I really appreciate you taking the time. It’s great to hear the Bronze cleaning package and the Kiam 3700PR have been reliable for you, and that our delivery speed has been working well.
Thanks too for coming back to us for hoses, gauges and other kit — repeat customers like you are the reason we do what we do. If you ever need spare parts, advice on setup, or want me to hold stock for a future order, just say the word and I’ll sort it.
All the best
Jon Raven
Head of Customer Service
Equip2Clean
Reacted positively and quickly when…
Reacted positively and quickly when part supplied did not manufacturer's label, and therefore did not fit.
Prompt replacement by First Class post
31 March 2026
Reply from Equip2clean
Hi Paul,
Thanks for the feedback — I’m really glad we could sort that part quickly for you and get a replacement sent First Class. Sorry again for the mix‑up with the manufacturer’s label, and I appreciate you bearing with us.
If you need anything else — a hand fitting the new part or help finding spares — just let me know and I’ll sort it.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
I had a great experience
I had a great experience, I bought a carpet cleaning kit, everything arrived perfectly, I highly recommend it.
31 March 2026
Reply from Equip2clean
Hi Falcon,
Thanks for the lovely review — I’m really pleased everything arrived perfectly and that the carpet cleaning kit hit the mark. It’s great to hear you had a smooth experience.
If you ever want tips on getting the best results from the kit, need replacement parts, or want me to hold stock for a future order, just drop me a message and I’ll sort it.
All the best
Jon Raven
Head of Customer Service
Equip2Clean
Reply from Equip2clean
Hi Joan,
Thanks so much for the great feedback — I’m really pleased the order arrived on time and that everything was hassle‑free. If you need replacements, spare parts, or any advice in future, just drop me a message and I’ll sort it.
Kind regards
Jon Raven
Customer service is shocking guy had…
Customer service is shocking guy had attitude after I wasn't happy with a blown fuse yeah only a fuse buts its a brand new machine shouldn't have been questioned in the first place
30 March 2026
Reply from Equip2clean
Hi Declan,
Thank you for taking the time to leave your feedback, and I’m genuinely sorry for the experience you’ve had. You’re absolutely right — when you buy a brand‑new generator, you shouldn’t feel questioned or dismissed over something as simple as a blown fuse. That’s not the standard of service we aim to deliver.
A fuse failing on a new machine is rare but can happen, and it should have been handled quickly and without any attitude. I’m really sorry that wasn’t your experience. I’ll be addressing this internally to make sure it doesn’t happen again.
I’d really appreciate the chance to speak with you personally so I can put this right and restore your confidence in us. Please contact me directly at jon.raven@equipmartuk.co.uk and I’ll make sure you’re properly looked after.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Pressure washer is amazing very…
Pressure washer is amazing very powerful
I bought the gorilla 3600psi it’s was delivered within 4 days
Had a breakdown on my second day using it phoned them up simple fix very helpful
Don’t be put off by the breakdown I was on it 9 hours straight only stopped to refuel 3 hours into my second day it lost power but I’ve been on it now for another 9 hours strait and all good
Would recommend this machine
16 March 2026
Reply from Equip2clean
Hi Lance,
Thank you so much for the brilliant 5‑star review — it really means a lot to us.
I’m glad to hear you’re loving the Gorilla 3600psi and getting such strong performance out of it. They’re powerful machines built for long days, and it sounds like you’ve certainly put yours to work.
I’m also pleased our team were able to get you back up and running quickly when you had that small breakdown. Even with brand‑new equipment, the occasional fuse or minor issue can happen, especially with the kind of heavy use you described, but it should always be a simple fix and we’re always here to help.
Thank you again for the recommendation and for taking the time to share your experience. If you ever need anything in the future, just give us a shout.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
great service and told me a lot about…
great service and told me a lot about the pressure washer,thank you.
26 March 2026
Reply from Equip2clean
Hi Graham,
Thank you so much for the 5‑star review. I’m really glad to hear you had great service and that we were able to give you all the information you needed about the pressure washer.
If you ever need any further help or advice, we’re always here.
Kind regards,
Jon Raven
Good customer service
Good customer service, faulty charger was replaced quickly even on a bank holiday weekend
26 March 2026
Reply from Equip2clean
Hi Matthew,
Thank you so much for the 5‑star review. I’m really glad to hear you received good customer service and that we were able to get your faulty charger replaced quickly — even over a bank holiday weekend.
We always aim to keep customers up and running with as little downtime as possible, so it’s great to know you were looked after promptly.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Fantastic piece of equipment
Fantastic piece of equipment, game changer, highly recommend.
26 March 2026
Reply from Equip2clean
Hi Nick,
Thank you so much for the fantastic 5‑star review. It’s great to hear you’re finding the equipment such a game changer — that’s exactly what we aim for.
We really appreciate the recommendation, and if you ever need any help or advice in the future, we’re always here.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Reply from Equip2clean
Hi Dean,
Thank you for taking the time to leave your feedback, and I’m really sorry for the delay you experienced. You placed your order with a clear expectation of when it would arrive, and we didn’t meet that — that’s something I take seriously.
At the time of your purchase, we were expecting this product to arrive into our warehouse within the advised timeframe. Unfortunately, our supplier failed to deliver the stock when promised, which meant we then let customers down too. You were told you’d receive the item based on the information we had at that moment, but that information turned out to be wrong, and I completely understand your frustration.
I can see that your item has now been delivered, but I’d still really appreciate the chance to speak with you personally so I can put your mind at rest about our customer service standards and make sure everything is fully sorted for you. Please contact me directly at jon.raven@equipmartuk.co.uk and I’ll ensure you’re properly looked after.
Thank you again for your feedback — we will learn from this.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Bought over £2000 worth of equipment at…
Bought over £2000 worth of equipment at the cleaning expo on 27th March and was assured that it would be on nxt day delivery but that we'd receive it by 1st April at the latest. Phoned on 1st April to be told that it was still in the warehouse and would be delivered nxt day. Still nothing. Have emailed, no response. Have phoned 5 times myself and hubby over 50 times with the same recording of 'very busy'. To keep redialing one after the other and still no response is more than likely ignoring the the phone rather than very busy. Really am so disappointed especially as at the cleaning expo the owner seemed so friendly and knowledgeable, and so reassuring that we'd receive the items within the time limit.
Update...so we finally received the equipment and low and behold the jetwash doesn't work! Tried for over 3hrs , it powered up once for a matter of seconds then cut out. We've tried absolutely everything we can think of. So not only did we lose 2 jobs because we didn't receive the equipment in time we've just lost another one as its now too late to hire a jetwash to complete it! Once again we were ringing and nobody answered 😡
3 April 2026
Unprompted review
Reply from Equip2clean
Hi Lorna,
Firstly, thank you for your patience — and I want to offer my sincere apologies for the experience you’ve had. You were absolutely right to expect your order promptly after the Cleaning Expo, and I’m genuinely sorry for the delays and the frustration this caused.
I can see that your order was finally delivered on the 8th, but the service you received before that wasn’t up to the standard we set for ourselves.
Please get in touch with me personally so I can make sure everything is now fully sorted for you and put your mind at rest about our customer service standards. You can reach me directly at jon.raven@equipmartuk.co.uk.
Regarding the difficulty getting through on the phone — we haven’t been ignoring calls. We’ve simply been victims of our own success recently. It’s genuinely been a case of putting the phone down and it ringing again immediately. That’s not an excuse, just the reality we’re working hard to improve with additional staff and better systems.
You deserved a smoother experience from start to finish, and I’d really appreciate the chance to speak with you directly and put things right.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
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