Ernest Gordon Recruitment Reviews 26

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I cannot fault the staff here. Scott was extremely helpful through the whole process helping me prepare for my interviews and giving me guidance so much so that I landed the job! Their support from... See more

Rated 1 out of 5 stars

Really terrible experience with this agency. I received an unexpected call and was immediately questioned. The representative was rude, dismissive of my answers, and spoke over me. She then abruptly h... See more

Company replied

Rated 5 out of 5 stars

I was contacted regarding a role I applied for by Chloe. She was extremely helpful throughout the interview process and through to my offer. I am more than satisfied with the overall process and swift... See more

Rated 1 out of 5 stars

Awful company. Do not use if you are an employer looking for employees. Incredibly pushy, despite being asked not to call, continued to do so anyway, and again told not to and then I received a... See more

Company details

  1. Recruitment
  2. Recruiter

Information provided by various external sources

Specialists in #engineering and #technical #recruitment in the UK


Contact info

3.4

Average

TrustScore 3.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I cannot fault the staff here

I cannot fault the staff here. Scott was extremely helpful through the whole process helping me prepare for my interviews and giving me guidance so much so that I landed the job!
Their support from start to finish was excellent and Harry was also very helpful indeed. I cannot recommend this company enough and thanks again for helping me land such a great new role with a fantastic company.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

I have applied for several HR roles…

I have applied for several HR roles given my qualifications, experience and knowledge and have NEVER received any communications from Ernest Gordon. I have telephoned them alas to say I have now resorted to emailing them (doubtful I will receive a reply.) Moving forward I will not be applying for any further roles advertised by the agency.

15 December 2025
Unprompted review
Ernest Gordon Recruitment logo

Reply from Ernest Gordon Recruitment

Thank you for your review.

We’re sorry to hear about your experience and apologise if you haven’t received a response regarding your applications. Due to the high volume of applications we receive, there can occasionally be delays, but we always aim to communicate with candidates who are being considered for roles. If we wish to progress your application, a consultant would get in touch.

At present, we haven’t located your application, so providing the job reference numbers would really help us investigate this further. Please contact us at enquiries@ernestgordon.com with your details, and we will be happy to assist.

Kind regards, Gemma

Rated 1 out of 5 stars

Really terrible experience with this recruiter

Really terrible experience with this agency. I received an unexpected call and was immediately questioned. The representative was rude, dismissive of my answers, and spoke over me. She then abruptly hung up, saying she had over 100 applicants for the role and didn’t want to waste time on me.

2 February 2026
Unprompted review
Ernest Gordon Recruitment logo

Reply from Ernest Gordon Recruitment

Hello, we're sorry to hear about your experience. Please feel free to contact us directly at enquiries@ernestgordon.com so we can investigate this matter further.

Rated 1 out of 5 stars

Avoid. Rude & incompetent

First of all, when I looked up this company I was not surprised at the percentage of 1 star reviews !
I had a disappointing experience with this recruitment agency and felt it was important to share it.
My initial contact was with a recruiter who came across as abrupt and dismissive. I was repeatedly interrupted, not given space to explain my situation, and the (very quick) conversation focused almost entirely on logistics (postcode and commute) rather than my skills, experience, or suitability for the role. I was told I lived too far away (a 45 min commute) The call felt rushed and transactional rather than professional or consultative.
Following this, I was contacted by another member of staff. Unfortunately, their response did not include an apology or acknowledgment of the concerns I had raised. Instead, the language used was the gold standard non-apology (“I’m sorry you feel this way”), which placed the responsibility back on me rather than addressing the conduct or experience itself.
Overall, I did not feel listened to, valued, or treated with respect as a candidate. Recruitment should be about understanding people as well as roles, and that was sadly missing here. As a result, I chose to withdraw my details and would not feel confident engaging with this agency again.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

I had the honor to work with Tom Walding from Ernest Gordon Recruitment recently. It was a great experience and I am glad they helped me to find my current position. Highly recommend to work with them for your future endeavors and career development.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I was contacted regarding a role I…

I was contacted regarding a role I applied for by Chloe. She was extremely helpful throughout the interview process and through to my offer. I am more than satisfied with the overall process and swift responses.

7 January 2026
Unprompted review
Rated 2 out of 5 stars

My son applied for a job at this…

My son applied for a job at this company and not got anything back from them not even saying he was not right for the position

16 October 2025
Unprompted review
Ernest Gordon Recruitment logo

Reply from Ernest Gordon Recruitment

Thank you for getting in touch. I understand how frustrating it can be not to receive feedback after applying for a role.

Could I kindly ask that your son contacts us directly at enquiries@ernestgordon.com including the job reference number in his message. That way, we can identify who is handling the role and look into the application to provide some further details.

We’ll do our best to assist.

Rated 5 out of 5 stars

5* support

I dealt with two staff at Ernest Gordon, a male and female. Both were professional and helpful throughout the whole process. I can't thank them enough.

16 September 2025
Unprompted review
Ernest Gordon Recruitment logo

Reply from Ernest Gordon Recruitment

Thank you so much for your kind feedback — it really means a lot to us. We're glad to hear that both team members were professional and helpful throughout your experience.

Rated 5 out of 5 stars

Brilliant Company

Excellent company to work for, the training and support you receive to progress your career is fantastic.

I've worked for other companies within the Sales sector and this has been by far the best.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Very poor communication, rang and emailed several times and left messages, which they replied and said they would contact me back, alas they never did. Very rude

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Awful & Pushy Company

Awful company. Do not use if you are an employer looking for employees.
Incredibly pushy, despite being asked not to call, continued to do so anyway, and again told not to and then I received a rude email in response.

After calling to make a complaint I was put through to someone, who it was very clear from the beginning had a real attitude. he clearly wasn't interested in hearing what I said, and seemed think that it's ok to ring on a daily basis when specifically asked not to.

Horrible experience which I have never had in many years of dealing with recruiters.

Avoid them. There are much better, professional and cheaper recruiters out there

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Super …

I am absolutely thrilled with my experience working with the recruitment agency, especially with John Horfsa. From the very start, John has been exceptionally supportive, attentive, and truly committed to helping me through each step of the recruitment process. His level of care and dedication went far beyond my expectations.

John not only provided me with excellent career advice but also took the time to understand my personal goals and preferences, ensuring that every opportunity he presented aligned perfectly with my aspirations. His guidance, professionalism, and personalized approach made me feel fully supported and valued as a candidate.

Throughout the entire process, the agency and John kept me updated, offered valuable feedback, and prepared me thoroughly for each stage, making it a smooth and enjoyable experience. Thanks to John’s outstanding support, I felt confident and well-prepared at every turn.

I highly recommend this agency, and I’m deeply grateful for John’s exceptional care and expertise. It’s rare to find someone who truly goes above and beyond in such a genuine way. Thank you, John, for an incredible partnership!

5 November 2024
Unprompted review
Rated 1 out of 5 stars

Data Harvesters

EGR are like most recruitment data harvesting companies who profiteer of fake jobs by selling or brokering your data.

If, I don't hear back from a recruitment company within 3 working days, I email them with the text below requesting the Right to Erasure/Forgotten:

Dear DPO/Recruitment Team

Can you kindly action the following please?

Under applicable privacy legislation, including (but not limited to) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulations) ('GDPR') (the "Privacy Laws"), and submit requests for implementation of these rights to any legal and natural persons governed by the Privacy Laws:

1. To obtain erasure (deletion) of my personal data (information).
2. To withdraw any consent I have given to the processing of my personal data (information).
3. To object to the processing of personal data (information) concerning me, including but not limited to profiling, DBS processing and direct marketing.

If the recruitment company fails to comply or respond within 30 days then go to the ICO and make a complaint.

5 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look