Ernest Jones - Peterborough Reviews 11

TrustScore 3 out of 5

2.8

Unit 91, The Queensgate Centre, PE1 1NS Peterborough, Peterborough Queensgate, GB


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See what reviewers are saying

Rated 1 out of 5 stars

This company is the worst I have ever dealt with. I took my engagement ring in for resizing and they lost a diamond from it!! it wasn't until I questioned them after they had got me to pay for the... See more

Rated 5 out of 5 stars

Came in looking for an eternity ring and was helped by a lovely lady called Jane. She sat me down and asked me some questions on what I like. I tried on a few which just were not quite right. Next she... See more

Rated 5 out of 5 stars

I have always been impressed with Ernest Jones within the Queensgate Centre (Upper Floor), Peterborough. The staff are very knowledgeable on the items that are for sale, and are happy to take time to... See more

Rated 5 out of 5 stars

Had a very good experience with a certain member of staff (David) he was very helpful. I had 1 email to say my necklace was ready but not one for my bracelet. David went out of his way to check if the... See more


Company details

  1. Jewellery shop
  2. Jewellery Repair Service
  3. Watch repair shop
  4. Watch shop

About Ernest Jones - Peterborough

Written by the company

Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.

Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,

Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.

The Watch Experts



As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.

We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.

At Your Service



We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.

Here For You From ‘I Do’



From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.

Contact info

  • Unit 91, The Queensgate Centre, PE1 1NS, Peterborough, Peterborough Queensgate, United Kingdom

  • 01733893478

2.8

Average

TrustScore 3 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Shocking company avoid

This company is the worst I have ever dealt with.
I took my engagement ring in for resizing and they lost a diamond from it!! it wasn't until I questioned them after they had got me to pay for the resizing that I realised so I had to wait another couple of weeks for it to be returned and also wait for my refund for the resizing too.

not the stress I needed a couple of weeks before my wedding.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Came in looking for an eternity ring and was helped by a lovely lady called Jane. She sat me down and asked me some questions on what I like. I tried on a few which just were not quite right. Next she came back with the most beautiful ring I have ever seen and I knew it was the one even before I tried it on. She completely listened to what I liked. Absolutely fantastic service and I will definitely be back there. Thank you Jane for all your help in getting me the perfect ring

21 June 2023
Unprompted review
Rated 5 out of 5 stars

A Happy Customer

I have always been impressed with Ernest Jones within the Queensgate Centre (Upper Floor), Peterborough. The staff are very knowledgeable on the items that are for sale, and are happy to take time to answer any questions that you wish to ask. The purchase process was straight forward from start to completion. I was very impressed by the young gentleman who served me. He was a credit to Ernest Jones.

4 July 2021
Rated 5 out of 5 stars

Great experience

Had a very good experience with a certain member of staff (David) he was very helpful. I had 1 email to say my necklace was ready but not one for my bracelet. David went out of his way to check if the other part of my order had arrived. It had. I then had a watch that required links removing (not an easy job) very professional and helpful. Thank. You

12 May 2021

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