It has been a great experience working with Ben Eaton and his team. He has excellent product knowledge and helped us choose the correct product for our needs. ERS provided us with a wide range of sa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an excellent account handler Ben Eaton. He made the process evaluating machines (We purchased a C8000e) and providing test samples for various products from files we provided very simple. Ver... See more
Company replied
2nd time using this seller and I am once again very pleased with the service. Quote from Ben arrived within 1 hour, very good price and I placed my order the following day. Really like the ea... See more
Company replied
We feel it’s easy to communicate with your team, and we always receive support for any inquiries we have. We are very happy about that Best Regards, Tien Dung (Mr.) | +84 902940009 Vu Tran Tradin... See more
Company details
- #10 of 82 best companies in Computer Shop
- #4 of 16 best companies in Printer store
- #5 of 128 best companies in Software company
About Electronic Reading Systems Ltd
Written by the company
At ERS we come with over 30 years’ experience within the technology industry. We supply the latest solutions from a number of industry leading brands such as Zebra, Epson, Newland, Unitech, Brother and more. Offering a comprehensive range of barcode scanning, mobile computing and label printing solutions for various applications; We can even offer custom development of software!
Shop Online
Contact Us
Barcode Scanners
Barcode Label Printers
Colour Label Printing
Mobile Computing
Labels
Ink Cartridges
Enterprise Services
We’re here to help you find the right hardware, software, and/or complete solution for your business’s requirements (completely tailored, we know, no two companies are the same). Backed by a friendly team of specialists, we provide free expert advice and can offer a range of enterprise services which include the likes of end-to-end project management, nationwide site visits, and unmatched support.
Whether you’re in need of an off the shelf standard label roll, an entry-level scanner for your small business or an industrial label printer to increase operational efficiency, we’ve got you covered. Find all our products online along with accompanying accessories and warranties. Need some assistance? Give our team a call on 01234 855 300, or email sales@ersltd.co.uk.
ERS - Effective Barcode Solutions
Written by the company
- We want to find you the right solution for your business
- Our aim is customer satisfaction. We want to make sure we find you not only the best product but the right product for your needs.
Contact info
11 & 13 Railton Road, MK42 7PW, Bedford, United Kingdom
- 01234 855300
- sales@ersltd.co.uk
- www.ers-online.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GOOD SERVICE
22 January 2024
Reply from Electronic Reading Systems Ltd
Hello,
Thank you so much for your 5* review, we really appreciate you taking the time to leave your feedback.
Kind Regards,
Emily & the entire ERS team.
Ordered at 4 pm ,delivered following…
Ordered at 4 pm ,delivered following day.
Perfect service. First time used ERS.
Definitely will use again
17 January 2024
Reply from Electronic Reading Systems Ltd
Hello Kazim,
We are so pleased that you received your order quickly and were happy with our service. Thank you for taking the time to write about your experience.
If there is anything more we can help you with, please get in touch and we'll be happy to help.
Kind Regards,
Emily & the entire ERS team.
excellent
excellent, really easy buying experience, delivered next day . Can't fault ERS.
15 January 2024
Reply from Electronic Reading Systems Ltd
Hello John,
Thank you so much for your kind review, we are so glad that you had a pleasant buying experience.
Please let us know if there is anything that we can help you with in the future.
Kind Regards,
Emily & the entire ERS team.
great service from you guys
great service from you guys, just use a courier who can be bothered to deliver it directly to us rather than to a shop 4 miles away
3 January 2024
Reply from Electronic Reading Systems Ltd
Hello David, thank you for taking the time to write a review.
We are glad to hear that you received great service from our team, and sincerely apologise that you were not happy with the courier.
From looking into this, we can see that UPS attempted delivery and as no one was available to accept, the driver took it to the closest access point to the delivery address.
If this situation occurs in the future, please let us know as we would have been more than happy to contact UPS and asked them to redeliver to prevent you from having to collect your order.
If you have any questions, please do not hesitate to get it touch and the team will be happy to help.
Kind Regards,
Emily Williams
the person that took my call was…
the person that took my call was amazing really helpful within minutes the whole purchase was done he explained everything so clearly I will be needing more components I will not hesitate a second in calling you again
Excellent really eleven out of ten
9 January 2024
Reply from Electronic Reading Systems Ltd
Hi Alex, thank you for taking the time to leave your feedback. I/we really appreciate the kind words and would be happy to support you with your existing purchase, and any future purchases you may need. Kind regards, Vincenzo
Great company
28 December 2023
Reply from Electronic Reading Systems Ltd
Hi Paul,
Thank you so much for taking the time to leave your review. We are glad that you had a great experience with ERS.
Please let us know if we can be of further assistance in the future and we will be happy to help!
Kind regards,
Emily & the entire ERS team.
Fast delivery.
8 December 2023
Excellent response to my request for…
Excellent response to my request for some products and assisted me promptly and pleasant manner
8 November 2023
I had a problem after receipt as the…
I had a problem after receipt as the ticket roll provided did not work with my machine. It was sorted by a phone call and followed up immediately by Dave, who sent an email showing the problem and how to sort it - problem solved. Really good service, thank you
30 October 2023
magicard-300 printer colour ribbon is…
magicard-300 printer colour ribbon is so expensive.
23 October 2023
Reply from Electronic Reading Systems Ltd
Hello, sorry to hear you are disappointed with our price. We do offer a price match policy prior to purchase, if you are able, next time you need to order, let us know and we can see what the options are. Hope the ribbons are ok for you.
quick dispatch & delivery
25 October 2023
Fast efficient service and competitive…
Fast efficient service and competitive pricing. Highly recommend ERS as a supplier!
9 October 2023
Customer service from Darius Warr was Exceptional.
Customer service from Darius Warr was exceptional.
4 October 2023
Reply from Electronic Reading Systems Ltd
Thanks for the 5 Stars Conor, pleasure working with you! -Darius
Excellent Service as always
27 September 2023
Great technical support
Right from pre-sale through to installation support ERS were brilliant in helping us get label Bartender software set up for our needs. The technical team - especially Jeremy - was readily available and genuinely knowledgeable. Great customer service.
20 September 2023
Unprompted review
Spoke to Mark
Spoke to Mark. Sent me quote and confirmed I've got the right bits. Cannot recommend highly enough! Top guys!
21 September 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.