Battlestate Games Reviews 

772
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, most reviewers were let down by their experience overall. Many customers found the game to be unbalanced and filled with cheaters, which significantly detracted from their enjoyment. Reviewers frequently reported numerous bugs, glitches, and performance issues, including crashes, freezes, and poor optimization, making the game unstable and frustrating to play. The user experience was further hampered by long loading times and a generally hostile interface. People also expressed significant dissatisfaction with the company's practices, perceiving them as money-hungry and unconcerned with player experience, especially regarding pricing and the handling of game editions. The lack of new content and the continued presence of old bugs, despite years of development, led many to feel the game was unfinished and overpriced. Some customers also noted issues with account recovery and difficulties with customer support.

What people talk about most

Product

People report negative experiences with the product, with many reviewers expressing strong dissatisfaction... See more

Quality

Reviewers highlight significant dissatisfaction with the quality of the game, describing it as a "massively... See more

User experience

Reviewers mention negative feedback about user experience, citing constant disconnects, lag, and poorly... See more

Price

Customers consistently note negative experiences with price, frequently advising others to save their money... See more

Application

Customers had negative experiences with the app, citing frequent crashes, lag, and poor optimization as major... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Why in the world would anyone want to play the cheater infested PvP or the PvE where you die back to back from the goons spawning right next you(or just tracking you the entire RAID), Partisan who has... See more

Rated 1 out of 5 stars

WasteYourTime - Simulator 6000hrs game experience BUT NOTHING CHANGES! bugs... long loading time... poor poor poor PERFOMANCE... more and more cheater... BSG doesn´t care and only wants u... See more

Rated 1 out of 5 stars

This is half of the best game on the market. the other half is an absolute disgrace of cheaters ruining your entire experience. The money hungry devs must be hitting the bricks right now, because they... See more

Rated 1 out of 5 stars

This game would be fantastic if the stupid developers spent a single ounce of effort trying to stop cheaters. ARENA and normal tarkov are a crap show of hacks and there is no way to be competitive a... See more


Company details

  1. Gaming services
  2. Game Shop
  3. Video Game Shop

Information provided by various external sources

Escape from Tarkov


Contact info

1.1

Bad

TrustScore 1 out of 5

772 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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1.1

All reviews

(772)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Their coding for one is the worst

Their coding for one is the worst. You can have some of the best tech, running admin, lowest settings and you will still have connection issues, from multiple states from multiple internet hosts, it still the same, their codes are garbage. DO NOT spend any money on this game.

7 September 2025
Unprompted review
Rated 1 out of 5 stars

The developers betrayed the community…

The developers betrayed the community time and time again, with the final straw being the removal of the edge of darkness edition which was basically the games "supporter edition" that promised the buyers every DLC, addon, and anything else you could think of that could come out thats related to escape from tarkov. They pretended like we didn't exist as they added a more expensive edition that included a paywall to a new gamemode and had pay-to-win mechanics that were only accessible through that new 250 dollar edition. The development has been awful and the game has a terrible history with hackers constantly ruining the experience. I hope the game fails on launch just to teach these devs a lesson for betraying their supporters loyalty.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Support is refusing valid proof of purchase

I’ve been trying to recover my Escape from Tarkov account that I purchased about 5 years ago. Unfortunately, my email is no longer recognized, which I discovered is a recurring issue for other players as well.

I still have the Xsolla receipts, with full transaction ID, date, amount, payment method, and email used at the time of purchase. However, Battlestate Games support is refusing to accept them, insisting that I provide a “full-size screenshot” from the payment system – which is not possible anymore, since the original credit card doesn’t even exist.

I’ve already provided all the information any normal support team would consider sufficient proof of purchase, yet they are blocking me from recovering my account.

It feels unfair and disrespectful to loyal players who supported the game years ago.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

This is half of the best game

This is half of the best game on the market. the other half is an absolute disgrace of cheaters ruining your entire experience. The money hungry devs must be hitting the bricks right now, because they clearly are doing nothing to stop the rampant decay of their game

24 August 2025
Unprompted review
Rated 1 out of 5 stars

Don't bother

Cool idea for a game but executed poorly and it's not worth your time if you've got a life. Even if you wanna play the pve to avoid the sweaty nerds, the AI love to snap onto you and kill you instantly regardless of how quiet you are. So if u don't live for sweaty gaming deffo don't bother with this game.

31 July 2025
Unprompted review
Rated 1 out of 5 stars

I’ve spent over €300 on Escape from…

I’ve spent over €300 on Escape from Tarkov, including the base game and multiple upgrades or items over time.

After losing access to my account, I contacted Battlestate Games support and provided all requested information:
– Email address
– Payment receipts (PayPal)
– Purchase and activation details
– Login confirmation emails from Battlestate

Despite this, support keeps refusing to recover my account because I “didn’t provide the login name,” even though it clearly appears in their own emails.

I’ve now been handed over to multiple agents, but the case still isn’t being handled seriously. I’ve proven ownership beyond any reasonable doubt.

Extremely disappointed with how Battlestate Games treats paying customers and handles account recovery. I would strongly caution anyone before investing in this game.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

This game would be fantastic if the…They did ANYTHING to stop the cheaters.

This game would be fantastic if the stupid developers spent a single ounce of effort trying to stop cheaters. ARENA and normal tarkov are a crap show of hacks and there is no way to be competitive against people using wall hacks and aim bots. Do not play this game unless you like getting killed by little POS cheaters and rats that sit in bushes for 40 minutes at extract waiting for you to bring them your hard earned loot.

Seriously, do not buy this game. I would ask for a refund, but the developers dont do that, despite what they may say.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

i bought tarkov

i bought tarkov, not arena. now arena people get benefits for tarkov.

just because their sht arena game is failing they are forcing their tarkov gamers to play that if they wanna stay up to date with money and gear.

27 July 2025
Unprompted review
Rated 1 out of 5 stars

Dont buy

Why in the world would anyone want to play the cheater infested PvP or the PvE where you die back to back from the goons spawning right next you(or just tracking you the entire RAID), Partisan who has no audible footsteps who is supposed to hunt rats in PvP, a boss who can see you before you see them or getting killed from an auto grenade launcher because the task is next to a boss area lets not forget the invisible landmines buried in Concrete that kill you instantly. Terribly unbalanced game. I will change the review if they make some changes to make the game more balanced. NOT EASIER but more Balanced. Besides that it is filled with game crashing bugs specifically on Streets Of Tarkov.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Shady marketing strategies

I've been banned for one occasion of RMT, fair game. But what strikes me, is that they let me buy another account and ban me again after 1 month of play (when I've invested in a top edition and bought some skins) while I was playing fair 100%!

Their shady strategy is very non-consumer friendly. No way to appeal or somehow talk to them. They just straight up reply with auto message and don't give a damn about your time and money. Never seen such a shitty attitude towards a player.

This company doesn't care about your time invested in this game, nor do they care what you have to say!

11 July 2025
Unprompted review
Rated 1 out of 5 stars

they just fked it

they just fked it . They do not care about the players' experience, or anyone's opinion on the direction of the game. The new wipe is essentially a rugpull, they just killed the game with a ton of outlandish changes that make it feel like a free mobile game.

9 July 2025
Unprompted review
Rated 1 out of 5 stars

I bought the game about 2 years ago and…

I bought the game about 2 years ago and now when i try to login, i can't even login because their mail servers does not work. They require some sort of 2fa verification every time you try to login and that authentication code is never delivered. I have tried to get back into the game for the last 2 weeks and all their support does is copy/paste a support article. This is the worst experience i have ever had with a game company. Don't buy this game.

25 June 2025
Unprompted review

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