1. Several times I had to use another browser, as the Firefox default security settings prevent access (to public sites). 2. Scrolling isn't smooth. 3. Limited direct support. 4. Firefox updates ca... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My old system "Kaspersky" was starting to block programs that I regularly watched like "Fox News". I could not gain access to a lot of data and programs. Found it bizarre. Screen would cite my a... See more
Company replied
It didn't start out great, you were sending me emails, my account was due.I tried logging into my account numerous times, kept being told I didn't have an account. This went on for a couple weeks. Fin... See more
Company replied
Have been an ESET customer for a decade. In all this time, my computer, online accounts, email, data security have all remained safe from the vast array of possible threats one faces online. ESET see... See more
Company replied
Company details
Written by the company
ESET began life as a pioneer of antivirus protection, creating award-winning threat detection software. Now, ESET's goal is to make sure that everybody can enjoy the breathtaking opportunities that technology offers. Today, our security solutions allow businesses and consumers in more than 200 countries and territories to make the most of the digital world.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free US-based customer service and technical support departments: there are no hidden fees, provided you have an active licence.
Contact info
Toronto, Canada
- feedback@eset.ca
- www.eset.com/ca
4.4
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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It has flagged me of potetial cyber…
It has flagged me of potetial cyber attacks and unwanted e-mail
No worries about my computer programs.
Pease of mind !!!
2 February 2026
Reply from ESET Canada
We're so glad to hear our service provides you with peace of mind regarding potential cyber threats and unwanted emails. Thank you for your positive feedback!
Reply from ESET Canada
Thank you for your wonderful review! It means a lot to us.
THappy Costumerhe issue was solved,and service and…
The issue was solved,and service and cost improved.
28 May 2026
Reply from ESET Canada
We are so glad the issue was resolved and you are pleased with our service. Thank you for your feedback!
Reply from ESET Canada
Nous vous remercions pour votre excellente évaluation!
Have used ESET for years now
Have used ESET for years now after having it recommended by a computer technician. Has protected our laptops and desktop computers alike with no issues at all. We are always confident it is protecting our info and internet use and home network since it updates itself regularly. Highly recommend.
3 June 2026
Reply from ESET Canada
Thank you for your wonderful review! Your loyalty means a great deal to us.
Reply from ESET Canada
Thank you for your review! We really appreciate it.
Reply from ESET Canada
Thank you for your review! We really appreciate it.
Reply from ESET Canada
Hello,
we truly appreciate your feedback! It’s great to hear that you’re satisfied and everything is working as expected.
Thanks for choosing us, and we’re here if you need anything.
I've been an ESET customer for many…
I've been an ESET customer for many years so stop harassing me with publicity and email.
I'm using your product so stop trying to sell it to me.
25 May 2026
Reply from ESET Canada
Hello Yves,
thank you for being a long-time ESET customer — we truly appreciate your loyalty.
We’re sorry to hear that our communications have been frustrating for you. Your feedback is important, and we understand your concern. You can manage your communication preferences or unsubscribe from marketing emails at any time using the link included in our emails.
If you need any assistance with this, please feel free to reach out at https://helpus.eset.com/.— we’ll be happy to help.
Reply from ESET Canada
Hello Judy,
thank you for your amazing feedback! We’re thrilled to hear that everything is running smoothly for you.
Your satisfaction is our priority, and we’re always here if you need any help.
Reliable security
Reliable security, with very light footprint, and no annoying advertising.
30 May 2026
Reply from ESET Canada
Hello Dave,
we’re very happy to hear that you’re satisfied with our service. Thank you for your kind feedback — it means a lot to us.
If you ever need assistance, we’ll be here for you.
I do not have to worry about my…
I do not have to worry about my computer getting a virus and you are American made
30 May 2026
Reply from ESET Canada
Hello Eugenia,
thank you for taking the time to share your positive experience with us. We’re pleased to hear that everything is working well and meeting your expectations.
We truly appreciate your support.
Excellent
Efficient, effective protection ; easy enrollment/ payment; regular silent updates; useful tools )anti-theft, network scan)
30 May 2026
Reply from ESET Canada
Hello,
thank you for your amazing feedback! We’re thrilled to hear that
everything is running smoothly for you.
Your satisfaction is our priority, and we’re here if you need any help.
I have been using this software for…
I have been using this software for over 10 years on multiple platforms, and have NEVER had any form of virus or spywear on any device. That's why I keep coming back
24 May 2026
Reply from ESET Canada
Hello Garrie,
thank you for taking the time to share your positive experience with us. We’re pleased to hear that everything is working well and meeting your expectations.
We truly appreciate your support.
Reply from ESET Canada
Hello Peter,
we’re very happy to hear that you’re satisfied with our service. Thank you for your kind feedback — it means a lot to us.
If you ever need assistance, we’ll be here for you.
I have been using reset for years and…
I have been using reset for years and have never had any issues.
28 May 2026
Reply from ESET Canada
We are so happy to hear you've had such a consistently positive experience with us over the years. We appreciate your loyalty!
Reply from ESET Canada
Thank you for sharing your positive experience with us! We're glad to hear that you're satisfied with our product.
I had a virus hit my phone ESET did not…
I had a virus hit my phone ESET did not catch it ....had to reset my phone..the spot I got it said no threats were in it..
Little disappointed...but will continue to use.
26 May 2026
Reply from ESET Canada
We're sorry to hear about your experience. In such cases, please contact our technical support team at https://helpus.eset.com/ and provide details about the website or file so we can investigate the issue further.
Thank you.
Over ten years as a satisfied customer
Been using ESET for many years (over a decade) and I have nothing but great experience with this product. I have used other AntiVirus and yet this one was the most user-friendly, reliable, informative and easy to renew.
27 May 2026
Reply from ESET Canada
Thank you for your wonderful review! We are so pleased to hear that our protection has served you well for over 10 years.
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