Esprit Nato Reviews 1,767

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the watch straps, noting their excellent craftsmanship, design, and durability. Many people appreciate the wide selection available, making it easy to find suitable items. The ordering process is frequently described as simple and efficient, with consumers highlighting fast shipping and reliable delivery services. Reviewers also commend the company's superb customer service and clear communication. However, some customers experienced initial issues with their orders or postal delivery, though these were generally resolved through prompt communication and fair solutions from the company.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Quality

Consumers consistently praise the high quality of the products, often noting they exceed expectations, even... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping and... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the ordering process,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They're really want to making their customers happy; they're very friendly and always answer any questions. Great shop, huge selection, top quality. I placed two orders (5 bracelets + spring bars),... See more

Rated 5 out of 5 stars

I had an issue with my order at first, but Odile went above and beyond to resolve it. Communication was clear, the solution was fair, and my package arrived safely with tracked shipping. Both Espri... See more

Rated 5 out of 5 stars

I have collected quite a few dive watches over the past thirty some years of various brands. It is a refreshing experience wearing them now with new NATO straps from Esprit-Nato. Their website is easy... See more

Rated 5 out of 5 stars

I have tried several of their 20mm NATO and rubber straps and all of them look and feel great! Their "James Bond" collection of straps, in particular, is the work of a design genius! Their rubber stra... See more


Company details


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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 50% of negative reviews

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Rated 4 out of 5 stars

James Bond strap

This is the only place that I could find that carries a Sean Connery James Bond RAF strap in screen accurate 16mm. The buckle wasn’t quite right but I was able to swap it. Looks perfect now. Love it. Price was very high comparatively speaking but the quality is better than most other versions of this strap from other sellers. Colors are better too.

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Impeccable

The site has a lot of useful information and the selection of materials and styles will cater to almost every need and budget. The leather bands are beautiful, the nylon NATO straps are robust, and the metal mesh bands are classic. Shipping was very fast.
Livraison rapide, sélection alléchante, un savoir-faire impeccable, et Made in France !

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Great watchstraps and good customer service

I have been ordering a couple of time from Esprit Nato. The quality of the straps I bought, rubber and Nato, was always very good. Shipping is usually pretty fast too and the only time I had some issues with the delivery the customer service was very helpful and managed to find a solution to my issue. Highly recommended, I will order from them again in the future.

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Great service and high quality strap

Have been looking for a 24mm Marine Nationale NATO strap for a long time and all the usual places only make up to 22mm.
Came across Esprit NATO and contacted them directly. Communication was fast and simple, and the strap was a good price.
When it arrived it is high quality material the same as a car seatbelt, comfortable on the wrist and overall I am very satisfied.

18 November 2023
Unprompted review
Rated 5 out of 5 stars

I have been buying from Esprit for years

I have been buying from Esprit for years. The quality and design of my first braided Perlon watch strap has been amazing. So much so, that I have recently purchased more of them for other watches and gifts. The communication, shipping and professional kindness makes it easy to do business with them and support them with this review. I would highly recommend Esprit and the Braided Perlon watch straps that they sell. They are light, strong and great for the tropics.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Strap, Fast Delivery, Lovely Company

I've tried quite a few 'Bond' styled nylon straps over the years. None are completely perfect... Some have better colours than others, some are too long, some aren't the correct style (which is no metal keepers/single pass and a single fabric keeper)

Many aren't offered in 16mm.

I was drawn to the Esprit Nato 'Bond' strap as it was actually offered in 16mm and if you're dressing your watch up to look like a movie prop from 60 years ago then you might as well get all the details correct!

The strap arrived surprisingly quickly, 5 days from France to Portugal.

I found it well made, thick enough for my watches to get a snug fit between case and springbar. Long enough to fit yet without an insane amount of holes (when there's a lot of holes they tend to go all the way up to watch head and it doesn't look good)

On my 7" wrist the buckle can be centred underneath, there's about an inch of strap to tuck into the keeper and nothing sticks up at the back of the watch, providing a clean look

The edges aren't sharp and are well cut and formed

The buckle is the standard 'nato strap' folded metal type buckle. I swapped mine out for something meatier for aesthetics.

The strap arrived well packed and with a nice hand written thank you note, which is rather charming in this day and age.

Thanks very much, I'm very happy with it.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

A little personal touch

It is rare nowadays that you have a personal relationship with a seller, especially with a webshop. But here I received a business card with a handwritten thank you note. It means a lot, attention to detail matters. The ordering process was smooth, the shipping was fast and the communication was otherwise very friendly. And by the way, the chosen leather nato strap is worth the price.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Model Beads of Rice Vintage

For a long time I was looking for an adequate metal movement for my rather expensive Prim Sport watch. They are watches that are traditionally made in the Czech Republic. Unfortunately, I could not choose in our market. On Friday night I found a wonderful photo on the internet of exactly what I wanted. Although it was certainly after hours, Jean-Luc was quick to respond and help me select and arrange them to fit my (lengthened) wrist. Communication was very friendly and I felt like a well taken care of customer even via email. After paying by card, he sent the goods immediately and the package arrived in my hands in a few days. The item arrived in good order, was well packaged and is even more beautiful than in the photo. I think that Jean-Luc and his shop made me happy (for good money) and if my review helps to attract more clients, it is definitely worth it. Thank you!

15 September 2023
Unprompted review
Rated 4 out of 5 stars

Good experience

After purchasing with tracking number, I did not receive the tracking number after it was shipped, I had to contact the company. But they were more than helpful and was a pleasure to talk to. Everything went smoothly after that.

14 September 2023
Unprompted review
Esprit Nato logo

Reply from Esprit Nato

Hi Tyler and thanks for your feedback.

We did send you the tracking number in this email while preparing your package :
"Your parcel is ready.
Registered letter no LB.............26FR
It will be sent monday
Here is the link to follow the parcel : https://www.17track.net/en
Please keep us informed when you receive it. Thanks. Sincerely"

You didn't manage to track the parcel with the link and we gave you another way which worked.

Thanks again and hear from you soon.

Sincerely,
Yann

Rated 5 out of 5 stars

Would buy again

I bought a watch strap from Esprit NATO with the cheapest shipping method, which doesn't have any tracking. Even though I received the strap it was a little bit nerve racking.
The customer service was good. Yann was always very nice and was very quick to reply, which helped with the uncertainty of not knowing where the strap was.
It was my decision to get order with the cheapest shipping method, but I do think it is worth to pay a little more just so you know where is your order.
Other than that, I totally recommend this store.

18 May 2023
Unprompted review

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