Thieves
Took the money for a two way trip and then didn't come back to get us! Refused to give us a refund and left 10 women, two of which disabled alone in London to find their way home and to pay for
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Our Minibus Company Essex location services a prominent and historic region of the globe.
56 Maldon Road, CM8 1HP, Essex, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took the money for a two way trip and then didn't come back to get us! Refused to give us a refund and left 10 women, two of which disabled alone in London to find their way home and to pay for
Do not use this company - the worst service I have ever experienced. We paid the driver £450 upfront for a return journey, but we were never picked up from the airport and were left stranded with young children. The person we spoke to on the phone was the rudest person I have ever spoke to, and refused to come and get us unless we paid them another £200. They claimed it was because we ‘never informed them of the flight delay’, but they had our flight details and I emailed them to inform them about our flight delay as soon as we found out about it ourselves. Despite being a transportation company, they clearly did not check the flight details or their emails otherwise they would have seen the flight had been delayed overnight. DO NOT USE THIS COMPANY -THEY ARE SCAMMERS!!!
Booked a city airport drop-off and pickup two years in a row now. Great price, great service. No issues at all. Picked up on time. Highly recommend
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.