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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, making the entire process smooth and comfortable. The service provided is frequently highlighted as excellent, with many people appreciating the well-organized procedures, clear communication, and efficient transportation arrangements. However, some customers expressed dissatisfaction with the quality of the product, specifically regarding the outcome of hair transplant procedures. These individuals noted issues such as unnatural hairlines with too many hairs per graft and incorrect graft angles, leading to an obvious and unnatural appearance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

People report positive experiences with service. Customers praise the professional and seamless transport,... See more

Quality

Clients share ambiguous opinions on quality. Some customers are very satisfied, reporting that their hair is... See more

User experience

Consumers find the overall user experience to be positive, often exceeding expectations. Many reviewers... See more

Product

Users describe ambiguous interactions with the product. Some customers are very pleased with the results,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael and Este Grande provided excellent planning for my procedure. Always very prompt and provided full response to all the enquiries. They planned my day and trip to Istanbul very meticulo... See more

Rated 5 out of 5 stars

Really good experience with Estegrande from start to finish. A little but apprehensive to begin with as it feel like it will be quite invasive and uncomfortable, but I couldn’t of been in better hands... See more

Rated 5 out of 5 stars

A procedure is never an easy thing, especially when travelling abroad for it. The staff at Estegrande make sure that as a patient you are well briefed and informed of the procedure, test results... See more

Rated 5 out of 5 stars

I just had a hair transplant in Este Grande and it went perfect. I flew over from Ireland and Michael from Este Grande organised everything. He has been very honest and helpful. The team performing th... See more


Company details

  1. Plastic surgery clinic
  2. Hospital
  3. Medical Group

Information provided by various external sources

World who look for the best plastic surgery, hair & beard transplant, eye and dental treatments in Turkey.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

680 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional follow-up and promising results so far.

I underwent a hair transplant at EsteGrande in Istanbul two weeks ago, and the experience has been very positive from start to finish. The procedure itself was performed at a hospital, and before the operation, blood tests, blood pressure, and an ECG were taken, followed by a thorough consultation with a doctor. This gave me a reassuring sense that everything was done professionally and medically sound.

The follow-up from Michael and the team has been attentive and well-organized, both beforehand, during the stay, and afterwards. Transportation from the airport to both the hospital and the hotel worked flawlessly, which made the entire process simple and comfortable.

Now, 14 days after the procedure, the results already look promising, and I feel well taken care of. Based on my experience so far, I can recommend EsteGrande to others considering a hair transplant in Turkey.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Hair Transplant Review

The consultation before, during and after the procedure was brilliant, really putting me at ease. It was a very calming experience before hand. Then after the procedure, the support concerning the follow up treatments was excellent too!

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Avoid.

Previous review removed so I’m dialling it back a bit. I’ll continue posting if it keeps getting removed.

One word - Avoid.

I would hazard a guess 90% of these reviews are fake. Look closely. Ironic that Trustpilot cannot be trusted, anyone can leave a positive review.

My donor area has been depleted with overharvesting, poor implantation plan, and low graft survival rate which they take no responsibility for and look to blame me for. All they care about is their “brand” and reputation, and not focusing on the actual issue which is the amateur work.

My head is a mess and I have a scarred donor area. Overharvested for grafts that are now lost forever as they’ve not survived. I’d be surprised if all of my removed grafts even got implanted, you don’t get to see.

It’s a well marketed hair mill with people leaving reviews well before they've had a chance to see results.

Do your research and don't believe their own hype. Go on Hair Restoration Network, take your time. Don't make the same mistake I did and end up having to pay for a repair from a reputable clinic.

I also have to pay for scalp micropigmentation due to donor area being unevenly harvested.

EDIT: Response to response - Definitely not a fake review and there's definitely no lawyers involved!

9 September 2024
Unprompted review
esteGrande logo

Reply from esteGrande

Fake review. Trustpilot is also removing this review. Our lawyers took the necessary actions.

Please do not evaluate this review.

Best Regards

Rated 5 out of 5 stars

Excellent service

Excellent service, super recommended, Michael I was aware of everything very attentive, if you go to Turkey do not hesitate to contact him.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent care and excellent value

A procedure is never an easy thing, especially when travelling abroad for it.
The staff at Estegrande make sure that as a patient you are well briefed and informed of the procedure, test results and post care.

The clinic and the hotel are in a very nice part of the city, close to amenities and transport, which is also a bonus.

I recommend this clinic and kudos to the nurses and to Michael for everything pre and post- procedure.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience with EsteGrande…

Really good experience with Estegrande from start to finish. A little but apprehensive to begin with as it feel like it will be quite invasive and uncomfortable, but I couldn’t of been in better hands. They were professional and courteous. Micheal took care of everything and I am really pleased with the procedure and the care involved from all the team. Now I’m recovering and seeing some steady progress. Definitely reccomend.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Big thanks to the team in Estegrande…

Big thanks to the team in Estegrande and to Micheal he’s the man he organised everything for me start to finish he’s always there to answer questions and give you best possible answers and advice he’s the professional and top with communication it was a pleasure and thank you!

To the team at estegrande I want to thank you for my procedure it went very well with no issues everything went very smoothly and also professional and provided me with everything all tests before surgery to go smoothly and after for a health check and getting everything done on time with no long wait I’m very grateful! And at the end I got to enjoy my holidays before the end. Cheers!

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Este grande only one l trust

From the time l made a first phone call until completion of my ht.thanks to all involved l highly recommended Este Grande.as lm writing this review l already recommended to all my friends and colleagues.theres nothing to fear but great results.thanks
Pero Jovic Australia

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Well marketed hair mill. Avoid.

Well marketed hair mill. Fake names. Fake doctor.

Remember this - “buy cheap pay twice”.

There’s more to a hair transplant than moving hairs from back to top.

Do your research on Hair Restoration Network.

The bulk of these reviews are not genuine or have been submitted immediately after surgery. Success is not visible until at least 6 months so these reviews are pointless.

If there’s any issues or concerns then they will makes excuse after excuse and imply the patient must be at fault.

Poor graft choice and placement, damage to native grafts and uneven donor harvesting. Permanent damage done, poor growth and density. I wouldn’t even go back if they offered pay my flights and put me up in a penthouse suite.

Go somewhere which has a real doctor and don’t focus on the lowest price.

Threaten me with legal action from your pretend legal team. You’re a joke.

24 September 2024
Unprompted review
esteGrande logo

Reply from esteGrande

Dear user,

We do not have a patient with that name or initials and no contact about such a problem has been received by our phone numbers. You can always contact us any time on 00905331347246 if you are one of valuable patients and we are always ready to help you.

We would like to emphasize some of the facts which have been claimed and unrealistic: Firstly, all the surgeries are performed in full service hospital under doctor’s control. Ministry of Health would never allow a “fake doctor” to perform in Turkish hospitals, so we would advise to double check your comment.

Regarding the price, you can never focus on lowest price in esteGrande since the brand is one of the most reputable one for 10 years and our prices have never been low until now. We can call “optimum”, but never lowest, so this also shows the unrealistic review here.

Fake reviews are being reported to both Trustpilot and our legal team which is of course not a threat, but an action to protect against brand insults.

We would like to emphasize again: if you are pur patient, please do not hesitate to contact our support line keeping in mind that we are always here to help our patients. :)

Best Regards,
esteGrande Customer Care Team

Rated 5 out of 5 stars

Felt super welcome, educated throughout and happy with the results

Just returned to Australia after having my hair transplant procedure with Este Grande. I had an amazing experience with the team. Michael made me feel super welcome and looked after me the moment I hit the ground. Also, the doctor was a magician. Prior to the procedure I learned that if you insert the hair into the forehead muscle, it will just fall out in a few years, so the doctor spent almost an hour before hand making sure he got the line it absolutely perfect to my natural hairline while avoiding all the muscles in the forehead. I’m so grateful for this because I wasn’t knowledgeable of this issue and would have said yes to any line that looks straight if someone didn’t educate me. They did an amazing job and I highly recommend.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing people and clinic

Amazing people and clinic. My first contact was with Grace and after talking to her I decided that this was the clinic I was going to use. She explained the whole process so well and clearly and put me in contact with Michael. Michael was just as amazing and he basically handles everything for us. He was an excellent point of contact. Spoke English, and was very efficient with communication. The doctor and the girls that assisted with the procedure were just as amazing. Definitely will be doing the second round procedure with them again in a year. Amazing clinic and amazing people !!

Thank you
Mitesh P

30 April 2025
Unprompted review
Rated 5 out of 5 stars

The clinic experience was excellent

The clinic experience was excellent. From picking us up from the airport to the hotel. Micheal and his staff were very friendly and made the hair transplant surgery process easy. Michael and his staff explained thoroughly and made me comfortable.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Not long got back from Istanbul

Not long got back from Istanbul, it was a great little experience. From the second you get of the plane you are looked after. Michael and ohan are great guys and were very helpful and welcoming. The procedure went nice and smooth. I highly recommend este grande!

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Experience

After doing research for sometime, selected EsteGrande for my hair transplant based on my cousin’s recommendation and the way Michael communicated. It was the best decision. From the day I contacted Michael, everything was smooth. From Airport pickup to hotel to experience at the clinic everything was flawless. Everyone involved was very patient and good. Special mention to Michael and Haan.

Thank you team EsteGrande.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Hair implant

Thru out the process liaise with Rober. Things went very smooth from beginning to end. Rober is very professional, he replied to my queries even during the weekend. The hair implant procedure went smoothly with least pain.

I truly recommend Este grande. Thanks Rober for making everything seamless for me.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Hair transplant

I had a great experience with estegrande after hearing about the company through a friend who had also been. The operation was very smooth and pain free with the staff being very accommodating.

2 April 2025
Unprompted review

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