esteGrande Reviews 

680
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I got my hair transplant done in Jan 2024, they have a good medical team, great experience overall. Walter was extremely courteous, patiently answered all questions I had before and after. Price is al... See more

Rated 4 out of 5 stars

I travelled from South Africa for the procedure. I was very happy to work with Rober, as my contact and point person for the FUE procedure. Despite the language difference between patient and doctor,... See more

Rated 3 out of 5 stars

I want to start by saying that they have very good management, hotel, transport and travel to the clinic. The problems start when you get to the clinic, no one speaks English apart of the person w... See more

Rated 5 out of 5 stars

Very professional team of este Grande, highly impressed me with their knowledge, coordination and perfection in before and after arrangements starting from pick n drops, pre-op medical tests and the... See more

Company details

  1. Plastic surgery clinic
  2. Hospital
  3. Medical Group

Information provided by various external sources

World who look for the best plastic surgery, hair & beard transplant, eye and dental treatments in Turkey.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

680 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(680)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

My Experience

First of all, i want to say that I flew all the way from America and it was my first time in Istanbul. I really didn't know what to expect but i certainly didn't know it would be so beautiful. Its a very nice place to see, i was surprised. My consultant Rober, communicated with me through whatsapp and always had everything ready for me, he was really reliable and really took care of everything fast. My ride was ready when i came out the airport. My hotel was ready and my ride to the hospital the next morning was also ready to go. Everything came together so fast and easy every time. The whole hair procedure is also quick and pain-free. The only pain is the anesthesia but its fast and nothing crazy! Also i couldn't believe that it only took 1 session because i was completely bald, thats crazy. Those 3 females did a really amazing job and i hope they read this message. I was upset at first because i was thinking my hairline was higher than before but it was a big misunderstanding, i'm sorry! the hairline is correct & i love it! esteGrande changed my life & i'm super thankful of them. I had lost my confidence 4 years ago and now it's finally back and i feel like myself again. I also met another consultant named Albert, very great person. He really helped and made me feel a lot better about everything before i left. Really nice guy. Thank you guys. Much Love!

31 January 2024
Unprompted review
esteGrande logo

Reply from esteGrande

Dear Mr Rico,

Thank you very much for your kind comment.

Whenever you need us, we are always here.

Best Regards,
esteGrande Customer Care Team

Rated 3 out of 5 stars

Not the best experience

I want to start by saying that they have very good management, hotel, transport and travel to the clinic.
The problems start when you get to the clinic, no one speaks English apart of the person who bring the customers to the clinic.
The surgery takes 7-8h…it’s extremely hard to make it without having a chat, tv or something to do in this time.
The line drawn by the Dr does not resemble the one I have 10 days later. The line is not symmetrical.
The package you buy mentions 1 year of treatment but it does not exist (they offer in the package only a cap and a neck pillow), shampoo and other products you have to buy separately.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

ik had een beetje twijfel in het begin…

I had a little doubt in the beginning, but after 1 year it became clear to me that it really worked, I am very satisfied with the result, my 2 brothers will also go there soon, the quality-price ratio is also very good ,and also very friendly people, it was worth it

ik had een beetje twijfel in het begin ,maar na 1 jaar werd het mij zeker zichtbaar dat het echt gewerkt heeft,ik ben zeer tevreden met het resultaat, mijn 2 broers zullen binnenkort ook er naar toe gaan,de verhouding kwaliteit prijs is ook zeer ,en ook heel vriendelijke mensen, het was de moeite waard

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Great

Nice experience with EsteGrande untill now . Is my 7th day post operation and everything is ok. They take care of me in Turkey from the moment i landed untill i left ( private transfer , nice hotel , transport hotel-hospital etc. ) . The surgery took place in a hospital close to the hotel wich is a big plus as many clinics are doing the surgerys in clinics without specialised people in case of something going wrong.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had my hair transplant end of January, so right now I am still recovering and the wounds are healing.
My experience with este Grande, has been excellent, from the time I reached out for information and a quote, to after the procedure. Very professional and direct communication and special thanks to Jason for being so helpful and informative.
They take care of all the transportation to and from the airport, hotel and hospital.
The medical team, translators and everyone involved was delightful and understanding, as i am a bit afraid of hospitals and the procedure.
Would highly recommend este Grande if you are considering a hair transplant!

Will update in 6 months or later for the final results.

29 January 2024
Unprompted review
Rated 4 out of 5 stars

Hair transplant journey

The vendor was responsive and provided everything as promised, though there was some miscommunication initially. Despite being promised a 5-star hotel and receiving a 4-star, it turned out to be an overall good experience, and everything worked out in the end. Wishing for a successful transplant outcome.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience

A very pleasant experience
With seamless transfer to and from airport and clinic. The follow up care from Este Grande was/is amazing with weekly check-ins and 24/7 help or questions. I would highly recommend as I have been to este grande 2 times.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Great price and quality

I got my hair transplant done in Jan 2024, they have a good medical team, great experience overall. Walter was extremely courteous, patiently answered all questions I had before and after. Price is also great compared to other companies, I highly recommend them. Will post another review when my hair grows back after a few months, at this point it’s fully covered and growing.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experience! Estegrande is the best!!

A massive shoutout of gratitude to everyone involved in my fantastic hair transplant journey, and a special high-five to Ryan! From the moment I booked until well after the surgery, Ryan's unwavering support turned the whole experience into a joyride. Also hats off to the entire team for their phenomenal work. If you're dreaming of a hair transplant, Estegrande is the place to be! Thank you a million, Estegrande!! ✨️🙏🏾

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Extremely professional!

Extremely professional at every turn. From getting picked up at the airport to meeting the translator, consultant and surgeons at the clinic, everyone made us feel comfortable and that we were in good hands.
The rep that organised everything for us was so helpful and answered absolutely every question we had!
Completely satisfied with Este Grande at every turn!

10 January 2024
Unprompted review
Rated 5 out of 5 stars

The staff were really friendly and helpful

The staff were really , professional and helpful , the doctors who carried out the procedure really take pride in their work and made sure i got the maximum grafts.
They made sure i was comfortable throughout the whole procedure and painfree.

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Very nice experience, Estegrande is the best!

First of all thanks to all the nice people who where involved with my hairtransplant. You guys/girls did an amazing job. A big thank to Ryan who was there before I booked the trip, during and after. Really was the best way to make me calm and secure for this Surgery. All the best from Copenhagen. And I would ofc recommend to other who wants the hairtransplant done.

Thank u Estegrande and thank u Ryan🙏🏻

Nicki

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Successful hair transplant in Istanbul

I had my hair transplant 9 days ago in Istanbul
and It all went very smoothly. Ryan was my contact before, during and after the procedure and answered any of my questions straight away. I am glad I met someone in work who had been to estegrande for his own successful treatment. It made my decision which company to choose an easy one

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to the hospital

Thank you to the hospital, thank you to Bruce for his professionalism and patience, thank you to everyone here for being very friendly, and thank you for coming back here if you need hair transplantation.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Bruce and Estegrande

I have got a hair transplant done at Estegrande. My consultant was Bruce and he has been absolutely great to work with. From the initial discussions to post op care he has kept me informed all through. I thank the team at estegrande for making my experience so good but most of all thank you to Bruce for making it hassle free.

26 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellence Job

As a foreigner flying far away from Asia , i wish i can have smooth operations on that day. Time has come. The operation done and has met my expectations without any problems. I was so impressed. The staff are all helpful and friendly. They are really concentrated to the task. This is called teamwork. They done the good job. Thanks

13 December 2023
Unprompted review

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