Great customer service. ETC electrical helped us find an equivalent product (our range discontinued ) that matched our existing range. Then when we found at last minute colour change required, one cal... See more
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See what reviewers are saying
ETC customer service is absolutely remarkable - Will in particular makes every effort to respond to queries quickly, effectively and politely. Delivery time is also tremendous - I live in N.I. and usu... See more
Efficient service, good communication. Goods well packaged & a lovely unique downlight whereby you can change the bezel from white to brushed steel & the colour temperature, all at a good price. Ver... See more
I chose ETC as I needed some Niglon RCBOs. Of the 3 that I ordered, one arrived damaged. This was only apparent when the electrian opened the package to install the RCBOs. Despite the Consumer Rights... See more
Company replied
Company details
Information provided by various external sources
We are Electrical Wholesalers based in Wednesbury (near Birmingham) in the West Midlands, which gives us great access to the M6 and M5 routes to services our customers Our aim is to provide you with the best quality genuine branded items at very competitve prices, we are committed to offering an excellent service to account and internet customers, we have been successfully trading for 30 years, 5 of which have been trading online. Large quantities of the products you will find on our site are kept in stock and with the help of our delivery partner DPD we look to satisfy your order(s) promptly and accurately We are long standing members of the IBA buying group which enables us to compete on a national basis I hope you enjoy your experience using our site, however if you have any queries or comments please contact us on 0121 502 5133 or sales@etcelectrical.co.uk
Contact info
Unit 2 Church Street, WS10 8RD, Wednesbury, United States
- 0121 502 5133
- sales@etcelectrical.co.uk
- www.etcelectrical.co.uk
3.9
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 24 hours
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Very prompt service
31 October 2023
Fast service well packaged goods
4 November 2023
ETC Provided me with alternative…
ETC Provided me with alternative options to something which was unavailable. Provided me with a refund immediately after I had chosen another item. First class service.
4 November 2023
Well packaged and rapid delivery time
1 November 2023
Excellent service.
25 October 2023
Delivery speedy and arrived as expected
29 October 2023
Excellent customer service
Excellent customer service, prompt response and extremly helpful and flexible about any queries we had.
Definitly supplier we would recommend
Great work, keep it up and thanks a lot.
Predrag Spasojevic
Electronis Engineer
Mekanika Ltd
Malta
27 October 2023
Responsive to queries and fast delivery.
25 October 2023
Having had a bad experience with…
Having had a bad experience with another company. I reordered and the experience was excellent
12 October 2023
This is a first class company
This is a first class company, competitive prices and speedy delivery.
8 October 2023
Very fast delivery
3 October 2023
Item was listed with the incorrect…
Item was listed with the incorrect price.
They wouldn't honour the price listed.
30 September 2023
Positive experience
Good customer service. Helpful advice and good turnaround / delivery
15 September 2023
Although I had a problem with delivery…
Although I had a problem with delivery it was sorted efficiently. I would certainly deal with this company again
12 September 2023
Had the full range
Had the range I needed in component form so I could buy spares without purchasing the complete unit.
Super quick delivery also.
12 September 2023
Excellent customer service
Easy to navigate website and checkout process straightforward. Problems encountered with delivery address were resolved quickly through a conversation with staff who are very friendly and pragmatic. Very pleased with the service received.
2 September 2023
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