Altijd goede ervaringen met ETQ. Uitstekende website, makkelijke checkout, altijd snelle levering en mooie/comfy sneakers. Enige suggestie is om halve maten te overwegen.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good quality products, bought the LT 01 Court Lite, nice style, nice materials, and very nice fitting: it is rare on the market. The only downside is that the laces unravel very badly, very... See more
Company replied
I’ve been really impressed with the overall quality of ETQ products. The materials feel premium—solid, durable, and clearly chosen with care. Everything from the stitching to the finish has a refine... See more
Company replied
After mutipile change, finally the good size. Products are really good. Logistics good be bit more sharp. I received the box with 45 but the shoe was 47. Nothing to do with the quality. This is perfec... See more
Company replied
Company details
Written by the company
We design wardrobe essentials with a strong silhouette, in tonal colorways. Our style never changes. It evolves. Continuously.
Contact info
Duinkerkenstraat 40, 9723BT, Groningen, Netherlands
- 085 40 13 553
- service@etq-amsterdam.com
- www.etq-amsterdam.com
4.3
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ETQ Rules!
ETQ make my favorite shoes, and they keep improving. I love that this brand continues to progress its design, materials, and customer experience (including keeping prices reasonable).
1 December 2025
Unprompted review
Reply from ETQ Amsterdam
Hi Glenn,
Thank you for the 5 stars! Great to hear that ETQ continues to be your favorite and that you notice the ongoing improvements in design, materials and customer experience. We really appreciate your support and kind words.
Kind regards,
Team ETQ 👟
Stylish, Comfortable, and Worth It
I had a very positive experience with ETQ Amsterdam. The CB 01 Rugged Chocolate sneakers are beautifully designed, comfortable, and feel premium in every detail. The fit is perfect and the overall quality really stands out. Definitely a pair I’ll enjoy wearing for a long time.
30 November 2025
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars! Great to hear that you had such a positive experience and that the CB 01 Rugged Chocolate sneakers stand out in design, comfort and overall quality. We are glad the fit is perfect and that they feel premium in every detail. Enjoy wearing them for a long time.
Kind regards,
Team ETQ 👟
Reply from ETQ Amsterdam
Thank you for the 5 stars! Great to hear that you find the shoes comfortable, durable and stylish. That is exactly what we aim for. Enjoy wearing them.
Kind regards,
Team ETQ 👟
Easy to order
The website is easy and maneuverable and orders are quick
28 November 2025
Unprompted review
Reply from ETQ Amsterdam
Hi Marios,
Thank you for the 4 stars and your positive review! Great to hear that you find the website easy to use and that the ordering process is smooth and quick.
We appreciate you taking the time to share this and hope to welcome you back again soon.
Kind Regards,
Team ETQ 👟
Awfull costumer service - Product not Received
Awfull costumer service.
I order a pair of trainers on Dec 2nd and still haven't received them.
Was provided a tracking number from FedEx but no information available.
Tried to contact them on Dec 9th, asking for an update and received an automatic answer generated by AI.
Messaged on social media and no answer, tried to phone them and no answer...
Emails, no answer...
12 December 2025
Unprompted review
Reply from ETQ Amsterdam
Hi,
Thank you for taking the time to leave a review. We are very sorry to hear about your experience and understand how frustrating it is when an order has not arrived and you are unable to get clear updates.
This is of course not the service we aim to provide. We would really like to look into this for you and resolve it properly. Unfortunately, based on this review alone we cannot find your order in our system. Could you please share your order number or contact us directly with some additional details, so we can investigate the shipment together with our team and work towards a suitable solution?
We hope this clarifies that we are keen to help and get this sorted for you as quickly as possible.
Groet,
Team ETQ 👟
I love ETQ
I love ETQ, especially the discounts as you can get some great stuff. I have 4 sets of ETQ trainers now.
5 December 2025
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Dave! Great to hear how much you love ETQ and that you have already built up a collection of four sets of trainers. Nice to know the discounts helped you pick up some great pieces as well. Enjoy wearing them.
Kind regards,
Team ETQ 👟
Poor Quality & Bad Customer Service
I’m really disappointed with this purchase. These £150 shoes caused significant blisters after very minimal wear, which isn’t what I would expect at this price point. On top of that, the customer service has been frustrating. I reached out nearly a month ago and have followed up three times, but I haven’t received any response.
I’ve never encountered service like this from a company, especially one with premium pricing. Overall, the experience has been very discouraging, and I wouldn’t feel comfortable recommending them based on this.
17 November 2025
Unprompted review
Reply from ETQ Amsterdam
Hi James,
Thank you for your review. We have checked our system based on your name and did find an order, however we cannot see any previous email communication linked to it.
To look into this properly and assist you further, we kindly ask you to contact us again via service@etq-amsterdam.com and include your order number. With this information, we can review the situation with our team and determine the next steps.
We hope this clarifies the situation and allows us to help you further.
Kind regards,
Team ETQ 👟
Overall
Overall - You think you're upgrading from high street brands to this new brand, you're not! Your being upsold by better merchandising and paying for the same as normal H&M items. Wouldn't recommend wasting your money!
I have purchased 7 items from this company.
On the website everything looks great its extremely well merchandised. When you get the items through the post though I have always seen them as average. in person.
I purchased a pair of the TP O1 essence trousers which were honestly just a pair of basic tracksuit bottoms. I sent them back
The P0 02 buttonless polo shirts just look like H&M products in person, a 12.99item that they want £117 for! I didnt send them back because I got a pack of 3 on a deal, but they were definitely not worth it.
ZS02 Marked Black full zip, looks alright, again one of the better H&M products would look the same. The zip broke on the first wash and tumble dry! ETQ would not accept responsibility! It was £94 for a substandard item and their after care - don't care!
Sw03 Half zip is fine, again H&M quality.
ZH 01 Hoodie is good and looks good.
Overall - You think you're upgrading from high street brands to this new brand, you're not! Your being upsold by better merchandising and paying for the same as normal H&M items. Wouldn't recommend wasting your money!
Also you pay for returns.
12 December 2025
Unprompted review
Reply from ETQ Amsterdam
Hi,
Thank you for taking the time to share your detailed feedback. We are sorry to read that the products did not meet your expectations in terms of quality and value, especially after purchasing multiple items.
We stand behind the materials, construction and pricing of our collections, but we understand that this can be experienced differently in practice. Regarding the issue with the zip, we cannot assess individual cases or past communication based on a review alone. If you would like us to look into this further, please share your order number so we can review the situation properly with our team.
We appreciate you sharing your perspective, as feedback like this helps us continue to improve.
Kind Regards,
Team ETQ 👟
Reply from ETQ Amsterdam
Hi Chris,
Thank you for the 5 stars! Great to hear that you are happy with the products and that the delivery was quick. Thanks for sharing your experience.
Kind regards,
Team ETQ 👟
Wouldn’t recommend
One item arrived marked the others were of average quality. Returns service not as smooth as other brands, have to pay to return item and print off 3 separate copies of invoice
10 December 2025
Unprompted review
Reply from ETQ Amsterdam
Hi Julia,
Thank you for taking the time to leave a review. We are sorry to hear that one of the items arrived marked and that the overall quality did not fully meet your expectations.
Regarding the return process, we understand that this can feel less smooth compared to other brands. For returns coming from outside the EU, with the exception of the UK, customs regulations require multiple copies of the invoice to be included with the shipment. This is a mandatory customs requirement and unfortunately not something we can change as a company. We do our best to make this process as clear as possible, but we understand it can still be inconvenient.
We hope this explanation provides some clarity around the return procedure.
Kind Regards,
Team ETQ 👟
Reply from ETQ Amsterdam
Thank you for the 5 stars, Will! Great to hear that you are happy with the quality and the fast shipping. We appreciate you sharing your experience and hope to welcome you back soon.
Kind regards,
Team ETQ 👟
Love the oversized t-shirts
Love the oversized t-shirts. Great fit and premium quality!
Get al the colors you need. Twice.
7 December 2025
Unprompted review
Reply from ETQ Amsterdam
Hi Kasper,
Thank you for the 5 stars! Love to hear that you are enjoying the oversized T shirts and that the fit and premium quality stand out for you. Sounds like a solid wardrobe choice to get them in all colors, twice. Enjoy wearing them.
Kind regards,
Team ETQ 👟
Great value
Fast shipping, high quality products, great durability. Overall, ETQ offers very great value for its products.
24 November 2025
Unprompted review
Reply from ETQ Amsterdam
Hi Alexandre,
Thank you for the 5 stars! Great to hear that you appreciate the fast shipping, high quality and durability of our products. We are glad you feel ETQ offers strong value overall. Thanks for sharing your experience and we hope to see you again soon.
Kind regards,
Team ETQ 👟
Purchased a black hoodie and was so…
Purchased a black hoodie and was so impressed I went back and ordered a grey quarter zip. Delivery is always so quick, usually within 2 days. Incredible products & service.
1 December 2025
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Lewis! Great to hear that you were so impressed with the black hoodie that you came back for the grey quarter zip. It is nice to know the delivery speed and overall service keep meeting your expectations. We really appreciate your trust and hope you enjoy wearing your pieces.
Kind regards,
Team ETQ 👟
Amazing
Amazing, It’s the only trainers I wear now. The last order came so quickly as well!
2 December 2025
Unprompted review
Reply from ETQ Amsterdam
Hi Joe,
Thank you for the 5 stars! Amazing to hear that our trainers are the only ones you wear now. Great as well that your last order arrived so quickly. We really appreciate you sharing this.
Kind regards,
Team ETQ 👟
ETQ shoes forever
I’ve been wearing ETQ shoes for over ten years now and I still really enjoy them. They’re comfortable, they look good with pretty much anything, and they’ve just never disappointed me. Even after all these years they still feel right to wear.
Their service has always been solid too. My orders arrive on time, the website is easy to use, and everything just works the way you hope it will. After a decade with this brand, I can honestly say I’m still a fan.
1 December 2025
Unprompted review
Reply from ETQ Amsterdam
Hi Ard,
Thank you so much for the 5 stars! It really means a lot to read that you have been wearing ETQ shoes for over ten years and still enjoy them just as much. Knowing they continue to feel comfortable, versatile and reliable after all that time is exactly what we strive for. We also appreciate your kind words about our service and webshop, and we hope to be part of your wardrobe for many more years to come.
Kind regards,
Team ETQ 👟
Great shoes and great customer…
Great shoes and great customer experience, quality of leather and construction can be slightly improved.
3 December 2025
Unprompted review
Reply from ETQ Amsterdam
Hi Nikola,
Thank you for the 5 stars! We are glad to hear you had a great overall experience and that you appreciate our shoes. Thank you as well for your honest feedback on the leather and construction, this helps us keep improving our products. We hope to welcome you again soon.
Kind regards,
Team ETQ 👟
Excellent quality footwear and clothing…
Excellent quality footwear and clothing , been buying now for about 8 years after visiting the store . Really fast delivery to the uk and would 100% recommend
8 November 2025
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Chris Shaw! Great to hear that you have been enjoying our footwear and clothing for so many years after visiting the store. It means a lot that the quality and fast delivery to the UK continue to meet your expectations. We truly appreciate the recommendation and hope to welcome you back again soon.
Groet,
Team ETQ 👟
Fit/Return process
Sneakers fit really well but Chelsea boots were tight on the sides so had the return those. The downside of the return process is that you need to pay for shipping yourself. Great shoes overall though!
27 November 2025
Unprompted review
Reply from ETQ Amsterdam
Thank you for your feedback and the 3 stars, Robert. Great to hear that the sneakers fit really well, and we are sorry to hear that the Chelsea boots felt too tight on the sides. We understand that paying for return shipping can be disappointing and we appreciate you sharing this experience with us. It is nice to read that you still feel positive about the overall quality of the shoes.
Groet,
Team ETQ 👟
Great Shoes!
Brought my Husband some shoes, that we ordered on a Thursday evening & they came the next lunchtime! How good is that!
Beautiful soft shoes, my husband loves them and such a good price.
6 November 2025
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Julie Percival! Great to hear that the delivery was so fast and that your husband loves the shoes. Lovely to know that the softness, quality and price all stood out for you. We hope he enjoys wearing them and we would love to welcome you back again.
Groet,
Team ETQ 👟
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