Euronics Reviews 

WE purchased a Neff cooker and Bosch gas hob from Calvert's Seaham branch.
The customer service was second to none. The goods were delivered when they said they would be delivered on time , both goods were in excellent condition .
The gas fitter was very professional also turning up on time and very helpful.
We cannot recommend this shop highly enough for their excellent service.

I had to make a distress purchase of a fridge/freezer. It was Monday 15 December 2025. I bought the item from Faulkners of Louth online at 0830. I rang Faulkners of Louth at 0900 and they agreed to deliver that day. The fridge/freezer arrived at 1400 on Monday 15 March and was set up by the 2 lovely gentlemen from the shop. This was barely 6 hours after purchase! What incredible customer service.!

My oven had broken down so I visited their shop yesterday. The lady who served me was very helpful. She checked availability and my new oven was fitted today by 2 lovely installers who ran me through the basic instructions. I like that I was able to buy through a local business whose price for fitting and removal of the old appliance was very reasonable.

To Barton
I just want to say a massive thank you for helping us out over Christmas and being so obliging to my father-in-law. You always provide a great reliable and reasonably priced service and we always come to you. It is so lovely to have a good quality service with excellent service from all staff in Barton. Also thanks for coming out and sorting my washing machine out. Happy new year to you all. Emily Marshall
Never underestimate your worth.

On 2.12.2025 I needed 3 appliances urgently and the internet sent me to EURONICS website which were rated by Feefo as EXCEPTIONAL! Their website asked me for my postcode so they could put me through their nearest Agent called APPLIANCENTRE located in 219 Regents Park Road N3 3LD. I went personally and paid £1067. The owner of the shop said that delivery will take 3 days; I chased it; he was rude and said he couldn't deliver them but he will refund me the money.He gave me a print out paper and said to wait for 10 working days. Now 27 days later still I have not received my money back, I called and he puts the phone down, he doesn't reply to emails and he keeps mostly the shop shut so is impossible to get hold of him . I checked his reviews and to my surprise it seems to be this shop is operating the same setup since long ago doing the same to the other customers. Please read all his reviews from different platforms. Your EURONICS website states that if we buy from an Euronics Agent we have to deal directly with that agent but your agent is not refunding the money or replying at all??
If you visit your agent's website he has at the bottom of his page your business name and mentioning excellent reviews. If you have not been informed about the practice your agent is doing while representing your company please don't send send more innocent people to that branch. Can you please look into it and into passed reviews so you can help other victims. Many Thanks for reading this and Merry Christmas.

Reference Eastbourne Store in Seaside.
On the evening of Tuesday 23 December 2025 the Bottom Door of our Hotpoint Cooker disengaged itself from its hinge, resulting in it hanging off and a Turkey awaiting the use of an Oven on 25 December!
Contacting the Store @ 8:40am this morning - 24 December - I wasn't optimistic of getting the problem sorted but "Father Christmas" sent me an early present of an Engineer @ 10:15am, problem sorted!
Now that is what I call Customer Service (10/10) on a Christmas Eve and that is why we also buy all our White Goods from them - best price always!
Excellent Engineer also.
Seasons Greeting to all at Euronics in Seaside Eastbourne.

Always receive great service from our local Euronics store and get most electrical appliances from them.

My wife and I recently purchased a new oven from Euronics (Loughborough), and the service was outstanding from start to finish. It’s staff were friendly, knowledgeable and took the time to answer all our questions and explain everything clearly. They helped us choose the perfect oven, removed our old one for recycling, and installed the new unit—all at a very competitive price. The customer service was excellent throughout, and we were even given time to get used to the oven and ensure we were completely satisfied before making payment. I would highly recommend Euronics to anyone looking for quality electronics, great value, and exceptional service.

Your website will not accept postcodes, so I can’t see what my local dealer has in stock

I WAS/AM MORE THAN HAPPY WITH MY SENSIS 50/50 FRIDGE FREEZER THAT I PURCHASED FROM THE SHOP IN CLEVELEYS. THE STAFF WERE VERY GOOD AND OFFERED GOOD ADVICE WITHOUT TRYING TO BE "IM GOING A SALES PITCH DOWN YOUR THROAT" LIKE YOU CAN GET IN SOME SHOPS.
EVERYTHING WENT SMOOTHLY AND I AM VERY HAPPY OVERALL.

I recently went to euronics website to buy a TV for Xmas I put the TV in basket and went to checkout but I could not believe it ,the TV was being delivered from a store 38 miles away from my home and they wanted £250 for delivery I could not believe this so went elsewhere

The Staff at our local Euronics Store were very helpful, and my washing machine was delivered and installed when promised

Seaham Calvert’s Euronics; experienced proper caring customer service particularly from Steve when purchasing a Samsung Oled TV. Impartial advice from day 1 and price matched, kept in the loop re arrival and delivery dates, and both he and Alan set up my new tv without a hitch. Great to see that personal service is still alive and kicking in a market where it’s a fading art..thanks to all at Calvert’s,Church Street, Seaham.

I don't get it. the website just asks you to input your postcode to check which prices they should charge you (?). but when you input the postcode it just refreshes the browser and asks again, tried on Safari and Chrome before loading up windows and using Edge with the same issue each time...! rubbish.

Ordered an almost £100 microwave in Jersey at Fortuna Euronics Jersey. Was then informed that there was a £30+ charge (recently changed charges so couldn’t confirm) to deliver it in the same small town as it’s a small item, so thought I’d carry it next day to save money. I can’t drive and have a heart condition and 30% seemed quite high. I paid and then discussed with my wife who advised me not to carry it home because of my health issues and had ordered one from Channel Islands Co-op to avoid me doing it. I went back and explained and my stupidity in panic agreeing and asked for a refund. However despite never touching or receiving the product, as it remained in store where it had always been for 12 hours anyway, I was told they don’t do this. It was credit note or nothing. I couldn’t be bothered arguing or getting stressed despite making my points known, so just accepted despite not needing anything else in future to use credit note for. Would have been 1 star but the staff are excellent, just beware of management’s money grabbing non-customer focused policies. It wasn’t a return it was an uncollected change of mind because of added costs and conditions within 24 hours. Just beware as not customer focused or inclusive of conditions.

Second time we use Euronics Bognor Regis. Good service by John but wow for Oliver that man is a genius the way he fixed our new hob, and the knowledge he has about fitting hobs etc.
Once again thanks to John and Oliver for the great service. I do recommend this shop,

Fast and efficient service from the nice chaps who installed our new washing machine from Faulkners of Louth.

Keith Smith Euronics, Anstey, Leicester.
Excellent service from Alan in the showroom and the two man fitting crew when we recently purchased a Blomberg integrated fridge- freezer. And with a five year guarantee. Thank you.

Unfortunately we’ve been sent a broken machine and 1.5 weeks later still no one has contacted us about this.
We ordered on a Sunday and called first thing Monday about it being delivered in 45 minutes (amazing right!) but they were going to “upgrade” the washing machine as they didn’t have what we ordered in stock, of course I politely accept and it arrived 45 minutes later. however it was not an upgrade! Just a different machine, faster spin but not any of the cycles that the other one had which we wanted. I have no confirmation email or documentation on what we even own. Now we are stuck with a broken machine and no one to sort it.
Customer service have not been helpful at all. Would not use euronics again

My first time using Euronics. I received good service and the whole process went well. Delivery was nice and early, and the old tumble dryer was taken away. Id ordered a Sensis condenser tumble dryer, which is okay. A little disappointed that I made a trip to the shop to the view the tumble dryer before purchase and it wasn't in stock. Its not always good to just to buy online with products unseen but I had to do that anyway. I would consider using Euronics again as the price was reasonable , delivery fairly speedy (and the tumble dryer has a 3 year warranty). Nice to support a local business.