EuropeFX Financial Services Reviews 

376
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

See all these so called reviews where people claim to have recovered their money, these too are a SCAM. I'm sorry to say this, but EuropeFX is gone....full stop. And so is your money. These fraud... See more

Rated 1 out of 5 stars

Would love to know if anyone else from Ireland has been scammed by Giovanni Gallo and Europe FX recently (2025). A family member has just been scammed out of a large amount of money and our case is no... See more

Rated 1 out of 5 stars

WAS scammed by EUROPEfx -specifically by an agent VIRGIL CRALIU. He proceeded to scam me even though i was being trained/guided by him. He implemented actions such as : Withdrawing StopLoss le... See more

Rated 4 out of 5 stars

After learning EuropeFX's terminal it is pretty to work with it. Clear and simple program. Furthermore pretty to have regularly contact with my account manager Aline Ekman for her clear advices and... See more

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Company details

  1. Investment service

Information provided by various external sources

Europe's Favorite Forex and CFD Provider One Broker - Global Reach That's the EuropeFX way. Everything we do has a simple goal. The best possible trading environment for our clients. That means offering a fully licensed and regulated trading environment (CySEC license 258/14) with negative balance protection and membership of the ICF (Investor Compensation Fund). Multiple Markets Forex Currency Pairs, Commodities, Stocks and Indices. With over 250 of the world's most highly traded assets on offer, you're sure to find your favorite trade and with our awesome support team right there to guide you every step of the way, getting started has never been easier. Powered By Technology The financial markets are an ever-changing landscape. That calls for ever-changing technology and we're rightly proud of the technology behind EuropeFX. From our range of trading platforms for desktop and mobile devices to our training materials and webinar presentations, we've got you covered. We're redefining the way you trade We're one of the fastest growing brokerages online today. Yes, we have an extensive lineup of assets and trading platforms, but our success comes mainly from the success of our clients. Our clients love to trade with us and they love to share the good word about their trading experience. With our customer-oriented approach, we are redefining the way you trade the markets!


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1.4

Bad

TrustScore 1.5 out of 5

376 reviews

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1.4

All reviews

(376)

6 reviews in the last 12 months

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Rated 4 out of 5 stars

Relieved to receive refund.

2.11.2019
After many more texts and emails, I was able to request a withdrawal, in order to receive a refund. I was happy and relieved to see that $1500 was credited to my account on the 31.10.2019.
I am happy that Europe FX responded to my review in order to resolve the situation. Europe FX have told me that they want to open an audit enquiry regarding this. I prefer this does not happen as I wish it all to be behind me. This experience was very stressful and seriously affected my health.
Until I rec'd an email from Trustpilot telling me that Europe FX had responded to my review, I didn't realise that what I was writing had been posted.
From this experience I have learned that I am much more ignorant of the ways of the web, advertising, and my own vulnerability than I thought.
It's not for the feint hearted out there.
I will delete my review after this update is posted.
I wish Europe FX, it's employees and all who are drawn to this, success, prosperity and lots of love.

25 October 2019
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Liz,

We are sorry to hear your experience with EuropeFX is not meeting your expectations.
In EuropeFX , we pride ourselves of the high level of service and commitment to your investment and to you.
We would like to clarify which Europe FX indeed sponsors 'the Rabbito's', a famous Australian football team as you have mentioned which is a validation of our high and earns reputation.
We invite you to contact our dedicated Clients Relation team and request the opening of an internal audit regarding your claims.
Rest assured that as a regulated platform we take your allegations very seriously.
It is though important to remind the readers of this post that all trades are being placed by the trader himself, and sometime the outcome of the trades are not meeting the expectations of the by not reaching the originally "expected outcome".
Again, we will be happy to investigate this case and address your concerns.
Please contact our support through the available channels; Chat, email or simply through a phone call and we will continue providing you with our professional services.
Regards,
EuropeFX

Rated 4 out of 5 stars

The service is great

The service is great. Sometimes impersonal, but knowing it's a business only focussed on profit that's understandable. It's fast and whenever I wanted contact I got it. The people I got to work with knew what they were doing.

Don't do this as a hobby. Do this if you are genuinely interested in learning how to trade... and have the money to do so. They almost guilttrip you to put more money in your account.

24 October 2019
Unprompted review
Rated 5 out of 5 stars

Ella is a great professional and…

Ella is a great professional and confident lady.
She knows absolutely where she is talking about, she has a lot of knowledge about a big spectrum of trading.
She is also very punctual.
I can recommend her absolutely.

23 October 2019
Unprompted review
Rated 2 out of 5 stars

The only winner here is Europefx

The only winner here is Europefx and Koshie from Sunrise. They did dodge trades such as open a trade with not outcome in the profit and negative at the same time. Made money but there is no out. I rang and message 10 times with no return from the account manager. The first contact I got was when I was 6000$ down and they had 5000$ in commission. Being stupid I made a formal complaint which did nothing not even a reply of an answer on if it was wrong or right. I had less assistance after I lodge a complaint to them direct and eventually gave up on them today 19/10/19. ABSOLUTE DISGRACE

18 October 2019
Unprompted review
Rated 5 out of 5 stars

Very pleased with all the professional help I am receiving 😀

As a complete novice I decided to try and make some extra money and have found the service excellent
With the much needed help of Antoni Bryon and Dimitri I have made a fair bit of money over the 6 weeks I have been trading
Antony is always on hand to help and advise me as is Dimitri both in a very friendly way to impart their knowledge {not forgetting Ben & Tamir too} even though I must seem a bit dim at times
Thanks for all your help guys

17 October 2019
Unprompted review
Rated 5 out of 5 stars

Ella is the best account manager I…

Ella is the best account manager I worked with since I'm trading. She's very helpful, instructional and look after my account letting me know to what and when I need to pay attention. I have more confidence to try out things and learn every day with her guidance. Thank you, Ella. I love to work with you!

12 October 2019
Unprompted review
Rated 1 out of 5 stars

When i said i cannot deposit now and…

When i said i cannot deposit now and need a week of time, you have to respect my decision. You don't have any right to ask me about my credit card. And when i said i don't have one, this guy is like i don't believe you. I'm a student in Australia and i work part time. You don't have any right to ask me how do i manage to live. These guys are onto your money. Well, that was my first impression and I'm not going to trade with these type of guys

7 October 2019
Unprompted review
Rated 4 out of 5 stars

i HAVE BEEN INVOLVED WITH EUROPE FX FOR…

i HAVE BEEN INVOLVED WITH EUROPE FX FOR THE PAST 18 MONTHS .I HAVE FOUND THEM VERY PROFESSIONAL THROUGH OUT THIS PERIOD .SARA MY MANAGER AND ANTHONY MY TRAINER. EXCELLANT. NOTHING BEING TO MUCH TROUBLE.THANK YOU FOR ALL YOUR HELP .REGARDS. MR ALAN GREEN.

27 September 2019
Unprompted review
Rated 1 out of 5 stars

Europe FX try another company

Hi,
Please don’t open an account with Europe FX, I received an email supposedly from my brother in law in Canada recommending this company as an investment opportunity, unfortunately I made a deposit of £250 and never got an account open, please don’t deal with Europe FX as you’ll lose your money,
Yours
Robert Low

27 September 2019
Unprompted review
Rated 1 out of 5 stars

not impressed with initial phone call.

I was going to join and give it a go but didn't get past the rude and arrogant behaviour from the initial phone call that wanted my money before I could talk to one of their brokers to get a better understanding of what I was getting into. I hope that their telemarketers are not an accurate depiction of how they run their company. The person I spoke with did not give me his name and only achieved upsetting my wife with his uncalled for and demeaning remarks, maybe he thinks that is how things are done in his country but it is not how Australians treat people or do buisness.

27 September 2019
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Eddy,

Thank you for your feedback.
The things which you are describing here are clearly a contradiction with the work ethic of EuropeFx.
At EuropeFx we are aiming for the highest standards when its comes to service and we are apologise if in your eyes we did not match your expectation.
Therefore we invite you to contact our dedicated support team and share your experience and assure you which an audit shall take place upon your claims with no further delay.

Respectfully,

EuropeFx

Rated 1 out of 5 stars

Very aggressive customer service

I tried trading two years ago for couple of days (even with success!) but got tired with aggressive customer service. They kept calling me and emailing several times in a week and asking to deposit more money. I've asked at least three times to delete my account and not contact me anymore but they still keep calling me every once in a while after two years. This unprofessional behaviour is the only reason why I started not to trust them. At least I had my money back, which I was worried about. I'm banning all of they phone numbers now and looking for a new broker.

26 September 2019
Unprompted review
Rated 2 out of 5 stars

Persistent sales calls

I opened an account and then decided this was not the route for me. So I closed the account (refund was trouble free), but almost a year later still get phone calls from them trying to persuade me to change my mind.

24 September 2019
Unprompted review
Rated 1 out of 5 stars

I was contacted by Europe FX and told I…

I was contacted by Europe FX and told I was buying an investment in bit coin. Actually it wasn't at all. It was high risk stocks and shares. I was told on sign up that even if I changed my mind by Monday I could just get my initial deposit back and close my account. I did change my mind by Monday. My deposit isn't refundable I am told I have to create an account in order to withdraw my money at cost of £25.00. This wasn't the agreement we had. I feel scammed and I still cant contact anyone by the international phone numbers to manage this. Ill be reporting this as a fishing scam.

23 September 2019
Unprompted review
Rated 4 out of 5 stars

Sara gave great guidance

Sara gave great guidance, support and lessons as to how I could attempt to learn about making trades. Never had any experience with this and for personal reasons it wasnt right for me at this time but based on the experience I had, I may return to learning more and attempting to trade but this time with a more informed decision about what trading entails.
My money was returned back into my account within the timescale outlined and although was a small loss of what I put in (due to charges), everything I was told was delivered.

22 September 2019
Unprompted review
Rated 5 out of 5 stars

Great experience so far

I never thought I would be doing this especially at my age ! But I am now in the hands of a very well informed broker who has my interests at heart. I am delighted and have made money in the last three days! I have to learn to be patient and my broker has wrapped me over the knuckles more than once for not being patient and I like it, it shows she knows what she is doing and that she wants me to win. I am in excellent hands.

20 September 2019
Unprompted review
Rated 5 out of 5 stars

Zoe’s Europe fx review!

I did not have any knowledge of investing when I first started. I have had positive and helpful advice and have felt very supported through learning. I have made some mistakes and I have also done well in some instances. I’m really enjoying the learning and staying up to date with world events. It’s becomming more of a hobby for me and I’m enjoying the experience. Thankyou for your time and teaching me how to invest :)

17 September 2019
Unprompted review
Rated 5 out of 5 stars

Good feeling about EuropeFX

Trading with EuropeFX about a year.
Fast and professional support, fair conditions, order execution is immediate.
My profits withdrawals were always prompt.
I have a good feeling about them and I hope EuropeFX will continue this line.

13 September 2019
Unprompted review

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