Ryan Winson was our sales rep a very knowledgeable guy who answered all of our questions that we threw at him he even followed up with a courtesy call the day after collection just to see that we were... See more
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Ryan Winson was our sales rep a very knowledgeable guy who answered all of our questions that we threw at him he even followed up with a courtesy call the day after collection just to see that we were... See more
Company replied
Visited the Doncaster site after finding a possible purchase online. Ryan was the guy who helped us locate it. A nicer fella you couldn't wish for . Helpful , informative and very patient . We bou... See more
Company replied
Very expensive compared to regular repair shops. I wasn't happy that my wheel locking nuts were left rolling about on the front seat instead of putting them back inside the plastic case which they had... See more
Company replied
First class customer service from dedicated members of staff, who are not only welcoming, but very professional in the way they spoke and dealt with me. Only people who enjoy their work can give th... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Wheatley Hall Road, DN2 4PE, Doncaster, United Kingdom
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Reply from Evans Halshaw - Citroen Doncaster
Bad after care will not use too buy another car!!

Reply from Evans Halshaw - Citroen Doncaster
Excellent service from start to finish. Nothing was too much trouble.

Reply from Evans Halshaw - Citroen Doncaster

Reply from Evans Halshaw - Citroen Doncaster
My sales executive Adam was very friendly and helpful, made the process very simple and relaxed

Reply from Evans Halshaw - Citroen Doncaster

Reply from Evans Halshaw - Citroen Doncaster
A courtesy car with no petrol and the complimentary vehicle wash not done.2

Reply from Evans Halshaw - Citroen Doncaster
Parking for customers should be available
When given a time for delivery they should not keep people waiting 29 minutes .Simarly they should locate the completed car for collection and not keep customers waiting again

Reply from Evans Halshaw - Citroen Doncaster
easy process from start to finish. only thing i would say was I wasnt told a courtesy car would be an additional amount

Reply from Evans Halshaw - Citroen Doncaster
Parking there as noted, is a nightmare. Servicing of the vehicle is very good.

Reply from Evans Halshaw - Citroen Doncaster
Job done as described (a re-call).
Staff very helpful, even though I turned up late, due to traffic.

Reply from Evans Halshaw - Citroen Doncaster
My vehicle was dealt with very proffessionally and the after service video and reports most helpful

Reply from Evans Halshaw - Citroen Doncaster
Very poor service from service desk,and no car wash when car has had full service

Reply from Evans Halshaw - Citroen Doncaster
Young lady at reception was very polite and friendly
She was very knowledgeable about the process for safety recalls and explained it for me

Reply from Evans Halshaw - Citroen Doncaster
Adam was great, fully explained everything, made sure everything was perfect. Very professional and friendly

Reply from Evans Halshaw - Citroen Doncaster
There customer service is the worst i have ever experienced. And do not even contemplate paying a deposit to hold a car it takes forever and a day to get back to you. Even the head office do not reply to any emails either so i suggest go somewhere else. Apart from Kian who did try his hardest for me. Also if i could of done i wouldn't of give any stars.

Reply from Evans Halshaw - Citroen Doncaster

Reply from Evans Halshaw - Citroen Doncaster
I started financing a car from Evan Halshaw Doncaster in June 2025 and was told the car had just had an MOT and servicing it had done 19,345 miles when I got it. 3 and a half months later the breaks started making a grinding noise so I rang the garage and they said they couldn’t get it in for 2 weeks, I need the car to get me to and from work with working in A&E public transport doesn’t always work around shifts, I took it to my local garage instead and it needed both new break pads and discs on the back wheels as they was ‘metal to metal’ this cost me an extra £200+ to get changed even though when I gave my old car as a part exchange I was told they’d need to take some money off the value of it because it’ll need new break pads but can give me a car at full price with near metal to metal breaks and no mention to me that they will need changing soon. A couple of weeks later when I’d thought more about it I checked the MOT certificate to see if there was any advisories about the breaks and there wasn’t but I did notice that the mileage on the certificate was saying 31,141 miles which is wrong I then rang the garage and told them about it and they said it could take 6 weeks for it to get changed which was fine. Fast forward and multiple phone calls to chase it with the garage and a phone call to Evan Halshaw Gainsbrough (where the certificate says the test was done) who told me they had no record of ever having the car, I finally had an email in march (after I mentioned trading standards) asking for the document reference on the V5 form because DVSA was needing it and I sent that over. Then again I had no more updates and still no change on the MOT certificate. Fast forward to now 2 weeks away from my next MOT being due where the mileage is going to be lower than the first one which will then have a mileage discrepancy and could cause problems for me when coming to sell the vehicle and still not a word from the garage about sorting the problem. I most definitely will be returning the vehicle at the end of the finance if it doesn’t get sorted so that it wouldn’t be my problem to sell with the discrepancy.

Reply from Evans Halshaw - Citroen Doncaster
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