Evans Halshaw - Citroen Doncaster Reviews 

471
TrustScore 4.5 out of 5

4.4

Wheatley Hall Road, DN2 4PE Doncaster, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ryan Winson was our sales rep a very knowledgeable guy who answered all of our questions that we threw at him he even followed up with a courtesy call the day after collection just to see that we were... See more

Company replied

Rated 5 out of 5 stars

Visited the Doncaster site after finding a possible purchase online. Ryan was the guy who helped us locate it. A nicer fella you couldn't wish for . Helpful , informative and very patient . We bou... See more

Company replied

Rated 3 out of 5 stars

Very expensive compared to regular repair shops. I wasn't happy that my wheel locking nuts were left rolling about on the front seat instead of putting them back inside the plastic case which they had... See more

Company replied

Rated 5 out of 5 stars

First class customer service from dedicated members of staff, who are not only welcoming, but very professional in the way they spoke and dealt with me. Only people who enjoy their work can give th... See more

Company replied


Company details

  1. #84 of 97 best companies in Car dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Wheatley Hall Road, DN2 4PE, Doncaster, United Kingdom

  • 01302 322222

4.4

Excellent

TrustScore 4.5 out of 5

471 reviews

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4.4

All reviews

(471)

5,083 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Just very organised from start to finish

3 July 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello George,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Doncaster Customer Services

Rated 1 out of 5 stars

Bad after care will not use too buy…

Bad after care will not use too buy another car!!

26 June 2026
Unprompted review
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Julie,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Nothing was too much trouble.

26 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Straight forward simple

Straight forward simple

24 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Vince,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

My sales executive Adam was very…

My sales executive Adam was very friendly and helpful, made the process very simple and relaxed

25 June 2026
Unprompted review
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Adam,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, always available for any queries

25 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Kelly,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 3 out of 5 stars

A courtesy car with no petrol and the…

A courtesy car with no petrol and the complimentary vehicle wash not done.2

22 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Mick,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

No parking for customers

Parking for customers should be available
When given a time for delivery they should not keep people waiting 29 minutes .Simarly they should locate the completed car for collection and not keep customers waiting again

22 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hi Gail, I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Again, I do apologise for any inconvenience this may have caused.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Service

easy process from start to finish. only thing i would say was I wasnt told a courtesy car would be an additional amount

15 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Tracey,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

Parking there as noted

Parking there as noted, is a nightmare. Servicing of the vehicle is very good.

10 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Graham,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Job done as described (a re-call).

Job done as described (a re-call).
Staff very helpful, even though I turned up late, due to traffic.

10 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Sab,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

Vehicle recall service

My vehicle was dealt with very proffessionally and the after service video and reports most helpful

11 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Paul,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services

Rated 2 out of 5 stars

Very poor service from service desk,and…

Very poor service from service desk,and no car wash when car has had full service

9 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hi Peter,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Very polite…

Young lady at reception was very polite and friendly

She was very knowledgeable about the process for safety recalls and explained it for me

10 June 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Steve,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Adam was great

Adam was great, fully explained everything, made sure everything was perfect. Very professional and friendly

5 June 2026
Unprompted review
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hi Dylan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Adam at Dealership
Have a lovely day!
Evans Halshaw Citroen Doncaster Customer Services

Rated 1 out of 5 stars

There customer service is the worst i…

There customer service is the worst i have ever experienced. And do not even contemplate paying a deposit to hold a car it takes forever and a day to get back to you. Even the head office do not reply to any emails either so i suggest go somewhere else. Apart from Kian who did try his hardest for me. Also if i could of done i wouldn't of give any stars.

15 May 2026
Unprompted review
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hi Wendy,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Good experience from start to completion

Good experience from start to completion

6 January 2026
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hello Brian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

I started financing a car from Evan…

I started financing a car from Evan Halshaw Doncaster in June 2025 and was told the car had just had an MOT and servicing it had done 19,345 miles when I got it. 3 and a half months later the breaks started making a grinding noise so I rang the garage and they said they couldn’t get it in for 2 weeks, I need the car to get me to and from work with working in A&E public transport doesn’t always work around shifts, I took it to my local garage instead and it needed both new break pads and discs on the back wheels as they was ‘metal to metal’ this cost me an extra £200+ to get changed even though when I gave my old car as a part exchange I was told they’d need to take some money off the value of it because it’ll need new break pads but can give me a car at full price with near metal to metal breaks and no mention to me that they will need changing soon. A couple of weeks later when I’d thought more about it I checked the MOT certificate to see if there was any advisories about the breaks and there wasn’t but I did notice that the mileage on the certificate was saying 31,141 miles which is wrong I then rang the garage and told them about it and they said it could take 6 weeks for it to get changed which was fine. Fast forward and multiple phone calls to chase it with the garage and a phone call to Evan Halshaw Gainsbrough (where the certificate says the test was done) who told me they had no record of ever having the car, I finally had an email in march (after I mentioned trading standards) asking for the document reference on the V5 form because DVSA was needing it and I sent that over. Then again I had no more updates and still no change on the MOT certificate. Fast forward to now 2 weeks away from my next MOT being due where the mileage is going to be lower than the first one which will then have a mileage discrepancy and could cause problems for me when coming to sell the vehicle and still not a word from the garage about sorting the problem. I most definitely will be returning the vehicle at the end of the finance if it doesn’t get sorted so that it wouldn’t be my problem to sell with the discrepancy.

31 May 2026
Unprompted review
Evans Halshaw - Citroen Doncaster logo

Reply from Evans Halshaw - Citroen Doncaster

Hi Zailie,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Citroen Doncaster Customer Services

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