Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
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See what reviewers are saying
Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... See more
Company replied
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... See more
Company replied
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
Company replied
Company details
- #81 of 90 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Whitehall Road, LS12 4RJ, Leeds, United Kingdom
- 0113 387 4400
4.4
Excellent
566 reviews
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I've used Evans Halshaw twice before…
I've used Evans Halshaw twice before and had lovely reliable cars with no issues whatsoever.
This time I was met by friendly staff who quickly and efficiently sourced out the car I was interested in.
It had a couple of advisories on the last MOT which were immediately sorted without me asking, giving me the assurance that I was receiving a car fully ready to drive without stress, which is what I was looking for.
The collection of the car (done by Jak) was completed at a time most convenient to me, any questions were fully and patiently answered, he went above and beyond to show me the technology in the car and connect my phone etc.
Overall, for worry free motoring I couldn't recommend them more highly.
15 February 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Julie,
We appreciate your feedback about our friendly staff, their efficiency in sourcing the car you were interested in, and their dedication to ensuring the car was fully ready to drive without stress.
We are also delighted to hear that Jak went above and beyond to make your collection experience convenient and informative.
We strive to provide our customers with worry-free motoring and we are glad that we were able to meet your expectations.
Evans Halshaw Customer Services
First time at Evans Halshaw
Friendly staff on dropping the vehicle off, kept me updated as they were working on it and equally friendly on collection.
all the works done and good advice given as well
10 February 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Nigel,
We appreciate you highlighting the friendliness and helpfulness of our staff.
We are glad you were happy with the work completed and the advice provided.
Evans Halshaw Customer Services
First class service once again
First class service once again
And very positive feedback on the video from the mechanic
10 February 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi,
We appreciate your kind words and are thrilled to hear you had a positive experience.
Evans Halshaw Customer Services
Live in Belfast bought for Evens Halshaw Leeds
Don’t really do reviews but felt that I had to make the effort in this case.
I live in Belfast and was slightly apprehensive about buying a new van unseen from the UK. Andy at Evens Halshaw commercial was excellent. He always answer his phone or emails quickly and arrange to get the van sent to Larne harbour for me to pick up. Amazing! Cost an extra £400 for shipping which means I still made a great saving.
The company who took the van to the port was organising by Andy and were also extremely professional sending me a delivery report with photos etc and phoning me to let me know they got it on an earlier boat.
All in all a great buying experience.
Many thanks Andy & Evens Halshaw👍
27 January 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi,
We are thrilled to hear that you had such a smooth and enjoyable buying experience.
We appreciate your kind words about Andy and his dedication to providing excellent customer service.
We are also pleased that the shipping process was handled professionally and efficiently.
We strive to make every customer feel valued and confident in their purchase, and your feedback reinforces our commitment to delivering exceptional service.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Jacqueline,
We're so glad to hear that everything went well for you.
Evans Halshaw Customer Services
Great service
From the start of walking in and viewing the car i had set my mind on there was no pushy sales. Usman was a really down to earth, lovely guy. He went through the whole process seamlessly and made me feel at ease. He even made the coffee! The test drive was left to ourselves and the paperwork was explained throughout. A very enjoyable car buying experience.
1 February 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Susan,
We're thrilled to hear about your positive experience!
It sounds like you had a wonderful time buying your new car.
We appreciate your kind words about Usman and his dedication to providing a seamless and enjoyable experience.
We're happy to hear that he made you feel comfortable and at ease throughout the process.
We strive to create a welcoming and stress-free environment for our customers.
Evans Halshaw Customer Services
Health check
Didn't take up much of my time. The curtesy car was waiting to go. The Health check was within the time scale provided. The staff was friendly and helpful. Good service 👍
31 January 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Nicholas,
Thank you for your positive review.
We're pleased to hear that you had a positive experience and that our staff was friendly and helpful.
We appreciate your feedback and will continue to strive for excellent customer service.
Evans Halshaw Customer Services
Evan’s halshaw Leeds excellent service
Evan’s halshaw Leeds excellent service
Customer care is excellent
15 January 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Graham,
We appreciate your kind words about our service.
We're glad you had a positive experience.
Evans Halshaw Customer Services
They did what I asked
Nathan was very helpful and kept me posted on how things were going.
My only gripe was I was going to be charged over £300 to fix a seat not sliding into position but that wasn’t Nathan’s fault.
21 January 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Steven,
We appreciate your kind words about Nathan's helpfulness.
We understand your frustration with the cost of the repair, we strive to provide transparent and competitive pricing for our services.
Evans Halshaw Customer Services
User Friendly
Excellent Customer service, NOT intimidating to females as some garages / dealerships can be. Warm friendly & knowledgeable staff.
17 January 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Mrs Maiden-Brown,
We are delighted to hear you had a positive experience and appreciate you taking the time to share your thoughts.
Evans Halshaw Customer Services
My car went in for a full service…
My car went in for a full service check, which they carried out with no problems whatsoever. Friendly atmosphere and staff were all there to help if needed. Would highly recommend this branch.
14 January 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Maiaza,
We are delighted to hear that you had a positive experience and were happy with the service you received.
We appreciate your feedback and are glad you found our staff friendly and helpful.
Evans Halshaw Customer Services
Really good customer service
Really good customer service, handled everything smoothly, the hand over was stress free and the car was immaculate
17 January 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Ciaran,
We're delighted to hear you were happy with the service you received and that the handover was stress-free.
We appreciate you taking the time to share your experience.
Evans Halshaw Customer Services
Charged £447 for usb module actual cost £33. Refusing extended warranty
- For simple usb replacement they've charged £447.13. Actual usb module £33.69. They refused to claim extended warranty.
- I highly suggest not to take extended warranty and Avoid this service center as possible.
- Service team, sometimes neglect our concern. This particular issue I had follow up 4 times and went to service center 8 times. This is frustrating. I suggest ignore this service center as much possible.
15 January 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Ethender,
We sincerely apologise that the repair process did not meet your expectations and that the extended warranty did not provide the coverage you anticipated.
We appreciate you bringing this to our attention.
Evans Halshaw Customer Services
Quick and Professional
They were professional and quick. However my car was not cleaned.
15 January 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Charlotte,
We're glad to hear you found our team professional and efficient.
We sincerely apologise that your car wasn't cleaned as expected, your feedback helps us improve our services.
Evans Halshaw Customer Services
great communication
Nathan and his team were great, very communicative, giving full detail of the works that needed doing, and helpful with the invoicing side of the job as well. I wish other garages were as good!!
14 January 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Damian,
It's wonderful to hear that Nathan and his team were so communicative and helpful throughout the entire process.
We strive to provide excellent service, and your comments are a testament to their hard work and dedication.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Philip,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
Usman and Steve were great and very…
Usman and Steve were great and very helpful when buying my car at Evan halshaws.
8 January 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Halle,
It means a great deal to us that Usman and Steve provided such excellent service during your car purchase.
Take care,
Evans Halshaw Customer Services
Informed throughout
My car was collected from home in the timeframe specified. I was kept informed by telephone and video throughout and the unexpected additional work was costed so that I was able to authorise it and still my car was brought back and parked on my drive in super quick time.
31 December 2024
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Christine,
We appreciate your kind words and are thrilled to hear that you had a positive experience with our service.
We strive to provide our customers with the best possible service and are glad that you were kept informed throughout the process.
Evans Halshaw Customer Services
My Car Service
I was well looked after.
A jolly man picked up my car for service and brought it back nice and clean too
This was meant a lot to me being disabled so thank you team for caring for my car and me too .
31 December 2024
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Jennifer,
Thank you for your kind words.
We are delighted to hear that you were well looked after and that you appreciated the care taken with your car.
We are proud of our team and their commitment to providing excellent customer service.
Evans Halshaw Customer Services
Recent car purchase
Usman made me feel welcome from the very first contact, it was more like talking to a friend rather than a salesman. However, he was very professional he listened to my requirements and delivered exactly what I wanted, nothing was too much trouble for him.
27 December 2024
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi John,
We're so glad to hear you had a positive experience!
It's wonderful to know that you felt comfortable and understood throughout the process.
We strive to provide excellent customer service and it's rewarding to hear that Usman went above and beyond to meet your needs.
Evans Halshaw Customer Services
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