Great service, all the staff were amazing and really kind. Managed to get myself a smashing car on finance in just 2 days with a free test drive, 2 year warranty and protective cover outside and in.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We wanted to visit Blackburn branch to view a used car that had been advertised externally. A young lady called Aimee was our contact and a visit was planned. On the day the traffic was awful and... See more
I have nothing but dislike for Ford and after 15 years I will be looking at alternatives at my next change. Poor engineering in the Puma and absolute lack of empathy at point of critical repai... See more
Company replied
Just bought a car from evans halshaw at the Blackburn dealer was met by Nick Samworth who came straight to us listened what we needed talked through our options picked a car went back day after drov... See more
Company replied
Company details
- #81 of 91 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Whitebirk Drive, BB1 3HT, Blackburn, United Kingdom
- 01254 506222
3.8
Great
408 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Evans Halshaw - Ford Blackburn
Hi Steven,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
Collected my car
Collected my car. Contacted me with issues and returned my car back to me.
20 September 2024
Reply from Evans Halshaw - Ford Blackburn
Hello Elaine,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
New Car
I have today picked up my brand new Ford Puma from Asad at Evans Halshaw Blackburn. From our first initial contact up to today, Asad has been extremely helpful, courteous and made me feel special when picking up my new car.
I would definitely recommend Evans Halshaw Blackburn and salesman Asad as your experience will be dealt with professionally and swiftly.
Thank you Asad 😀
24 September 2024
Unprompted review
Reply from Evans Halshaw - Ford Blackburn
Hi Lorraine,
Thank you for your kind words and five-star rating! We're delighted to hear about your positive experience with the Ford dealership in Blackburn.
We appreciate you highlighting the excellent service you received from Asad, especially the helpful and courteous approach you experienced.
Evans Halshaw Customer Services
Brilliant experience from start to finish
Liam was fantastic in helping find the right car and made the whole experience easy and enjoyable. I felt valued as a customer and I will definitely be going back to Liam and Evans Halshaw for my next car!
13 September 2024
Reply from Evans Halshaw - Ford Blackburn
Hello Mike,
We're thrilled to hear about your positive experience!
It's wonderful to know that you felt valued and enjoyed the process.
We're proud of our Liam's commitment to providing excellent customer service.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackburn
Hi Martyn,
Liam will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Great customer service
21 September 2024
Reply from Evans Halshaw - Ford Blackburn
Hi Tom,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Big shout out to Jayson Wilcocks and…
Big shout out to Jayson Wilcocks and the Blackburn branch. Jayson managed to find my perfect car without being pushy or heavy on the sales techniques. My previous car had been stolen and having to find its replacement was an unexpected experience. Jaydon dealt with it sensitivity and in a good timely manner.
Thank you jayson and the team.
15 September 2024
Unprompted review
Reply from Evans Halshaw - Ford Blackburn
Hi Angela,
We're so glad to hear about your positive experience with Jayson and the Blackburn dealership.
We appreciate you highlighting his sensitivity and helpfulness during a difficult time.
It's wonderful to know that he was able to find you the perfect car.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackburn
Hello Andrea
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackburn
Hi,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Fantastic sales person Nick.
12 September 2024
Reply from Evans Halshaw - Ford Blackburn
Hi,
Nick will appreciate this positive review.
Thank you, and happy motoring!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackburn
Hi,
Thank you for your five stars!
Evans Halshaw Customer Services
Amazing service from asad haq
Came here to buy a vehicle and got everything i wanted from a fantastic member of staff called asad he went through everything with me and got me what i wanted really happy with the vehicle purchased will definitely recommend to everyone, ask for asad he does magic with the offers
10 September 2024
Unprompted review
Reply from Evans Halshaw - Ford Blackburn
Hi Zeeshan,
We are thrilled to hear about your positive experience and that you are happy with your new vehicle.
We appreciate your kind words about our staff, especially Asad.
We strive to provide excellent service and are delighted that you found it here.
Evans Halshaw Customer Services
Excellent customer care
Excellent customer care, no pressure, Told me everything I wanted to know about the vehicle I was purchasing and the financial processes and add on's were all explained thoroughly
8 September 2024
Reply from Evans Halshaw - Ford Blackburn
Hi Andrew,
Thank you for your kind review.
We're glad you found our customer care excellent and that we were able to answer all of your questions.
We appreciate your business.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackburn
Hi Mrs Reeves,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
New Ford Puma 😍
Amazing customer service and very helpful support by the staff at Evan’s Halshaw Blackburn.
Mr Izaz Patel and Asad Haq were exceptional especially when you walk through the doors of the showroom to when you pick up your vehicle.
I am so happy and thrilled with my new Ford Puma , which has now replaced 25 years of driving a ford fiesta.
I have been driving Ford cars for the past 40 years.
I placed the order of the new latest model a few weeks ago.
I was surprised to see how quick it was ready .
Many thanks to the sales team at Evan Halshaw Blackburn
2 September 2024
Unprompted review
Reply from Evans Halshaw - Ford Blackburn
Hi Salim,
We are delighted to hear that you were so impressed with the service you received from our team, especially Izaz and Asad.
We strive to provide exceptional customer service, and it's wonderful to know we met your expectations.
We are thrilled you are enjoying your new Ford Puma and hope you continue to be a satisfied customer for many years to come.
Evans Halshaw Customer Services
Great service!
Jayson was a massive help to me. Very friendly and chatty and explained everything really well and I will definitely come back in the future when I’m changing my car.
29 August 2024
Unprompted review
Reply from Evans Halshaw - Ford Blackburn
Hi Keith,
Thank you for your kind words!
We are delighted to hear you had such a positive experience.
We are so glad that you found Jayson to be helpful and informative.
Evans Halshaw Customer Services
Highly Recommended
Highly Recommended - Exceptional Service from Start to Finish
Jason provided outstanding service throughout our entire car-buying experience. From the initial inquiry to the final purchase, he made everything smooth and hassle-free. Nothing was too much trouble for him, and he went above and beyond to ensure we were comfortable with our decision. At no point did he pressure me or my son, who the car was for, which made the process even more enjoyable. If you're looking for a seamless car-buying experience, Jason is the person to go to. Highly recommended!
26 August 2024
Unprompted review
Reply from Evans Halshaw - Ford Blackburn
Hi,
Thank you for your kind words. We're delighted to hear about your positive experience with Jason.
It's wonderful to know that you felt comfortable and supported throughout the car-buying process.
We strive to create a welcoming and pressure-free environment for our customers, and we're thrilled you're happy with your new car.
Evans Halshaw Customer Services
Jayson was great
Jayson was great. Car ordered, delivered quick, prepped and part ex sorted. Can not complain.
21 August 2024
Unprompted review
Reply from Evans Halshaw - Ford Blackburn
Hi Tom,
We're so glad to hear you had a positive experience!
We appreciate your kind words about Jayson and the team.
Evans Halshaw Customer Services
Asad Haq has been a very helpful person…
Asad Haq has been a very helpful person and has gone beyond normal expectation.
He has kept continually informed of my progress in the purchase of my new vehicle.
He was so helpful, myself and my wife purchased two vehicles at the the same time.
17 August 2024
Reply from Evans Halshaw - Ford Blackburn
Hi,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and that you are happy with your new vehicles.
We appreciate your feedback and will ensure that Asad receives the recognition he deserves.
Evans Halshaw Customer Services
Very good service
15 August 2024
Unprompted review
Reply from Evans Halshaw - Ford Blackburn
Hi Donna,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.