Evans Halshaw - Ford BlackpoolReviews 

421
TrustScore 4.5 out of 5

4.6

Vicarage Lane, Wellbeck Avenue, FY4 4ES Blackpool, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I was told that my vehicle was being worked on but could tell from the tracker it was parked on the side road. No paperwork upon completion. It took 2 1/2 days for a software update. Poor communicati... See more

Rated 5 out of 5 stars

We have recently purchased a car from the Blackpool branch. We found the service excellent. Paul who arranged the purchase explained everything and nothing was any trouble. Would recommend using them... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the team at Blackpool today, took my Audi for a suspected oil leak from oil filter or sump plug. Oil filter had a pin hole in it, new one fitted, all good ( free of charge, guar... See more

Company replied

Rated 5 out of 5 stars

We purchased our car at the Blackpool branch and Paul was very thorough with explaining the full details about the car we had chosen to purchase. Additional cover policies were discussed and explained... See more

Company replied


Company details

  1. #85 of 98 best companies in Car dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Vicarage Lane, Wellbeck Avenue, FY4 4ES, Blackpool, England, United Kingdom

  • 01253 699000

4.6

Excellent

TrustScore 4.5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(421)

5,035 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Room for improvement…

I was told that my vehicle was being worked on but could tell from the tracker it was parked on the side road. No paperwork upon completion. It took 2 1/2 days for a software update.
Poor communication.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Staff were very helpful and friendly

Staff were very helpful and friendly

23 June 2026
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Darren,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Ford Blackpool Customer Services

Rated 5 out of 5 stars

We have recently purchased a car from…

We have recently purchased a car from the Blackpool branch. We found the service excellent. Paul who arranged the purchase explained everything and nothing was any trouble. Would recommend using them if looking for a car

10 June 2026
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Ray,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Paul at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Efficient and Great Service

We recently purchased a MG 3 from this dealership. The car had been transfered from Grimsby. When we got it home we noticed some poor body work repair. We dealt with Antony, Otis and Mark. They quickly reviewed the body work and got it repaired to a high standard. There was no quibbling they just said yes not right and sorted.
Many Thanks

6 June 2026
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Ford Blackpool Customer Services

Rated 5 out of 5 stars

Excellent service from the team at…

Excellent service from the team at Blackpool today, took my Audi for a suspected oil leak from oil filter or sump plug. Oil filter had a pin hole in it, new one fitted, all good ( free of charge, guaranteed job from service performed in September) a special mention to Katie on service desk, who was polite and very smiley. Complimentary car wash as well 😊👍

6 May 2026
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Tony,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Ford Blackpool Customer Services

Rated 5 out of 5 stars

Serviced with Excelance

Took the car in for a routine service which was done within a morning and when I collected it, the car looked like new from being valeted. Great service as usual.

8 April 2026
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Ford Blackpool Customer Services

Rated 2 out of 5 stars

Premium Guarantee

Bought a 2015 reg Peugeot 308 in August 2024. Sales people were great at the time and very friendly. We were sold a premium guarantee with the car which we were told would cover most things that could go wrong with the car within the first couple of years after buying. We also bought a service plan.

A year later, a couple of months after the first service where everything was given the green light, an engine light comes on so we booked it in at Evans Halshaw in November 2025 thinking this was where the premium guarantee will come in handy. We didn't get the car back until February 2026, and were only given a courtesy car for the last 3 weeks of that time even though we don't have use of any other cars. At one point in January, we were told the work was complete. My partner went to pick up the car and the same warning light came on while he was in the parking lot.

Our car was stuck in a queue for over a month for the insurance company to get back to Evans Halshaw about whether the work was covered under the guarantee or not. Evans Halshaw told us we needed almost £3000 worth of work on the car. The premium guarantee only covered £900 of the work, and we are having to pay £1700. For a DPF filter warning light.

11 February 2026
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Melanie,

Thanks for sharing your feedback on your experience with Evans Halshaw Ford Blackpool. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Ford Blackpool Customer Services

Rated 5 out of 5 stars

Katie mark and rest of crew polite

Katie mark and rest of crew polite, staff ,service 5 star

5 March 2026
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Top Man

Top Man. A1++++++++++++++++++

14 January 2026
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Barbara,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Ford Blackpool Customer Services

Rated 5 out of 5 stars

Excellent experience from start to finish.

I have used the garage several times before and experience has been consistently good. Cant find fault from booking car in to work carried out. Everyone very friendly and I like being able to talk to mechanic who carried out work.

12 January 2026
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 3 out of 5 stars

Was the service worth it?

I would have liked to see the oil analysis report that was supposedly taken. The oil stated on the invoice is Castrol magnetec 0W30D. The D normally symbolises suitability for a diesel when my car is petrol (ford mustang GT). Would also have liked to see the air filter removed to see if there was any general dirt/debri/contaminants for me to keep an eye on.
The car was not washed after the service and was completely covered in bird poo that was not there whrn dropped off so I also had to wash the car whrn I returned home. All in all, for £490 it seemed a lot of money for what was actually done to the car. Was only in the workshop approx 2 hours according to the tracker

22 October 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Phil,

We appreciate your feedback and regret that your service experience did not meet expectations.

We'll investigate the oil analysis report, the oil type used, and the air filter inspection.

We are also sorry about the bird droppings on your car after the service.

We'll review our processes to improve our service quality.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I have to say Anthony Lowe at your…

I have to say Anthony Lowe at your Blackpool branch is one in a million. So informative, aftercare the best. I couldn’t thank him enough for all the information given by him. He treats his customers with respect. His professionalism is outstanding.
One big thank you.

8 September 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Graham,

We're happy to hear about the informative and respectful service you received at our Blackpool dealership.

It's great to know the aftercare and professionalism from Anthony was outstanding.

Thank you for your positive feedback!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Service

Vehicle got collected by a friendly member of staff. Service advisor kept me informed and fixed the vehicle very quickly

11 September 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Clare,

We appreciate you taking the time to leave us this positive review.

We're happy to hear that the vehicle collection and service were efficient and communicative.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

MOT test

Good quality customer service, a great customer experience. They kept me informed of the progress of the MOT via an e-mail link sent to my phone. The MOT was price competative and they did not try to sell me any other products. Very polite and professional. Would highly recommend this service and I will use this garage again. Thank you to all the staff involved at Evans Halshaw Ford Blackpool.

21 August 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Christopher,

We appreciate you taking the time to share your positive experience.

We're happy to hear that you received good quality customer service and were kept informed of the progress of your MOT.

We value your recommendation and look forward to seeing you again.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

very nice and helpful staff

very nice and helpful staff, especially the gentleman James Bonnett I recommend Evans Halshaw for reliable and quick help

22 July 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Jaroslaw,

We appreciate you taking the time to leave us this great review.

We're happy to hear that James was helpful and that you received reliable and quick help.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience

When buying my car the process was all quick and given great updates along the process, with living far away was helped with a lift from the train station and car was in a great order when picking up.Huge thanks to Ian who was fantastic throughout.

10 July 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Joseph,

Thank you very much for taking the time to leave this great feedback.

I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future.

Kind regards,
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Good service

Good service, no problems
work was completed as they said it would be and they cleaned my car too

7 February 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Jillian,

We appreciate you taking the time to leave us a review.

We're so glad the service was good, the work was completed as promised, and the car was cleaned.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic customer service buying from…

Fantastic customer service buying from Evans Halshaw in Blackpool. Excellent communication throughout and more than happy to resolve any queries we had. Highly recommend and I would use them again in the future.

27 June 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Mr Sage,

We're happy to hear about the fantastic customer service you experienced at Blackpool.

We appreciate your recommendation and are so glad we could resolve your queries with excellent communication.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Disgusted

I am disgusted with the service we have received.
Evans Halshaw gave us an, online, quote for us to sell our car to them.
We took an eighty mile trip to make the sale.
The car was in the, exact, condition we described but we were shocked and angry, to say the least, when we were offered, almost, 30% less than the original amount.
We are, very, busy people and do not appreciate having our time wasted.
This is not a company we would, ever, recommend using.
It’s, just, a shame we’re unable to award zero stars.

28 June 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Leigh,

Firstly, I am sorry to hear that you were disappointed with the price that you were offered when selling your vehicle to us.

The initial quote given online is just a guided price and a true evaluation can only be given when one of our specialists at the dealership have seen the car at face value and have sent the required information and evidence over to our central price team, who then provide the final offer.

We have a dedicated team that check the offers given to ensure that we are in line with the current market values of similar vehicles.

Our estimates are based on industry guide prices, live market data, and our previous sales history, as well as specific details our sales team discuss regarding the history, specification, and condition of your car.

We do appreciate your feedback, and I will ensure this is fed back to the relevant leadership team.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service - Iain Patterson

Fantastic customer service from the very beginning. Iain took onboard what I was after and he delivered.....literally to my place of work!

We kept in contact whilst I was abroad and the handover was seamless....THANK YOU!

27 May 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Michelle,

We appreciate you taking the time to leave us this wonderful feedback about Iain.

We are so glad to hear that you received fantastic customer service and a seamless handover.

Evans Halshaw Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look