I had booked an MOT test at bury branch.prior to attending the cover in the boot of my car caught on luggage and pulled off the cover around the rear window.i called into the garage and waited nearly... See more
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Receptionist was lovely and was expecting me. Said she would ring when car was ready and she did. All went smoothly. the only slight issue was the video of the service engineer looking at car came w... See more
Company replied
I recently bought a Mini Convertible from Evens Halshaw, Bury, in exchange for an older model of the same car. The service I received from Elan was exceptional. He was friendly, polite, respectful &... See more
Company replied
I purchased a used Ford Puma from this dealership just over a week ago. Elan talked me through the process and provided reassurance throughout. He was so patient and incredibly professional - he m... See more
Company replied
Company details
- #81 of 91 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Crostons Road, BL8 1AA, Bury, United Kingdom
- 0161 764 5454
4.2
Great
454 reviews
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Fab customer service and the mechanic…
Fab customer service and the mechanic was amazing.
8 February 2025
Reply from Evans Halshaw - Ford Bury
Hi Karen,
We appreciate your feedback and will share it with the team.
Evans Halshaw Customer Services
The work was done well but communication could have been better
The work was done efficiently but communication regarding work needed to pass the MOT was haphazard and the invoice was not clear (but was corrected and clarified)
5 February 2025
Reply from Evans Halshaw - Ford Bury
Hi Richard,
We appreciate your feedback and are glad to hear that the work was done efficiently.
We understand that clear communication is crucial and apologise for the confusion regarding the MOT requirements and the invoice.
We take your feedback seriously and will strive to improve our communication processes in the future.
Evans Halshaw Customer Services
great team effort at Bury to make the…
great team effort at Bury to make the process seamless
31 January 2025
Reply from Evans Halshaw - Ford Bury
Hi Mr Kilburn,
Your feedback is greatly appreciated and we are glad to know that our team was able to make the process seamless for you.
Evans Halshaw Customer Services
Very helpful young lad but felt like…
Very helpful young lad but felt like pushing me as end of month for bonuses I asked to delay pick up till 1st of Feb so I wudnt lose months tax but don't think they cared one way or the other
26 January 2025
Reply from Evans Halshaw - Ford Bury
Hi Angela,
We appreciate your feedback and understand your concerns about the pickup delay.
We strive to provide excellent customer service and will share your comments with the team.
Evans Halshaw Customer Services
Happy customer
Changing car ran smoothly and Information updated regularly. The sales staff worked hard to get the sale which they got over the line after three months of trying to find the deal I wanted.
Reception staff very pleasant and make a visit to Evans Halshaw welcoming
31 January 2025
Reply from Evans Halshaw - Ford Bury
Hi Peter,
We appreciate your kind words and are thrilled to hear about your positive experience.
We're glad you found our sales team helpful and that they were able to assist you in securing the deal you desired.
We're also pleased to hear that you found our reception staff welcoming.
Evans Halshaw Customer Services
Great customer care and really thorough…
Great customer care and really thorough to make sure I received the best car for my needs.
26 January 2025
Reply from Evans Halshaw - Ford Bury
Hi Michelle,
We're thrilled to hear you were happy with the customer care you received and that we were able to help you find the perfect car.
Evans Halshaw Customer Services
Very helpful
22 January 2025
Reply from Evans Halshaw - Ford Bury
Hi David,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Couldn't be happier.
Couldn't be happier.
Great experience from start to finish and Cayne couldn't have been more helpful at every step of the process.
17 January 2025
Reply from Evans Halshaw - Ford Bury
Hi Ben,
We're so glad to hear you had a great experience!
We appreciate your kind words about Cayne's helpfulness.
We strive to provide excellent customer service and we're thrilled you were satisfied.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Bury
Hi Paul,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Great Customer Service
The customer service I experienced from Paul and Elan was fantastic. I encountered a problem with my purchase and they dealt with it really efficiently and quickly.
11 January 2025
Reply from Evans Halshaw - Ford Bury
Hi Tara,
We're thrilled you had a positive experience with Paul and Elan!
We strive to provide excellent customer service, and it's wonderful to hear that we met your expectations.
Evans Halshaw Customer Services
AlwaysM.O.T treated with respect and…
Always treated with respect and courtesy with everything explained clearly.
13 January 2025
Reply from Evans Halshaw - Ford Bury
Hi Graham,
Your kind words mean a great deal to our team, and we're committed to continuing to provide the same level of service in the future.
Evans Halshaw Customer Services
Great service from Claire and Karen
Great service from Claire and Karen, just needed brewing facilities and heating as it was freezing.
2 January 2025
Reply from Evans Halshaw - Ford Bury
Hi Mr Crawford,
We appreciate your kind words about Claire and Karen, we're glad you enjoyed their service.
We'll take your feedback about the brewing facilities and heating into consideration.
Evans Halshaw Customer Services
Highly recommended!
Really pleased with my new car purchased from Neil and his team at Bury. They were really helpful and went through all the options available whilst being mindful of what was important to me.
15 December 2024
Reply from Evans Halshaw - Ford Bury
Hi Mrs Challis,
We're delighted to hear you had a positive experience with our team.
We strive to provide exceptional customer service and are glad you found Neil and his team helpful and attentive to your needs.
Evans Halshaw Customer Services
I have brought 52 new cars since I…
I have brought 52 new cars since I stated driving. I am now 72 so decided to buy a second hand car. To my mistake I choose the bury site, it was most of the very hard to speak to someone. The saleslady kept saying to me I am the main salesperson and I am always busy. The car was delivered with some paint damage which I was told it had been sorted. The salesperson said she checked it herself, but the damage is 5" long how can you miss that. Als o I am 98% positive on your write up, the car had sat nav, but it as not. I almost decided to send it straight back, but ofter talking to your sales person the manager agreed to pay me £100 and arranged the paint work to be done local to me.
As I have already stated that I am 72 and all the stress with this car problems and dealing with yourselves caused me to have a minor heart attack. I decided to discharge my self 36 hours later to sort this car out. Because of the stress it as caused me, I have decided to return the car. As I cannot drive the distance to your garage, I asked could it be picked up and that as been agreed but you are charging me £238. I was also asked to send a photo of the milage which I have done. But no one as come back to me. I also confirmed 2nd January would ok with me. I do not feel the treatment I have received as been very bad indeed. Also your sales person when the car came and I was thinking of sending it back she said I would have to wait 5 to 7 days and that came up several times in the conversation, she also said I would have to wait for the v5 to come back before any refund would be done and that is she arranged 2nd January hoping it will be back from dvla.
Very unhappy
I feel very sad at the way I have been treated, but my be that is your normal practice.
18 December 2024
Reply from Evans Halshaw - Ford Bury
Hi Dave,
We are very sorry to hear about your experience and the stress it has caused you.
We understand your disappointment and frustration with the issues you encountered.
We strive to provide excellent customer service and are committed to addressing your concerns.
We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Evans Halshaw Customer Services
Kieran was incredibly helpful
Kieran was incredibly helpful, knowledgeable, and attentive. The handover process was seamless, and he collaborated with me to ensure the car was delivered promptly. Thank you again!
15 December 2024
Reply from Evans Halshaw - Ford Bury
Hi Stephen,
Thank you for your kind words!
We're so glad to hear you had a positive experience and that Kieran was able to provide excellent service.
We appreciate your feedback and will share it with him.
Evans Halshaw Customer Services
Always great service
8 December 2024
Reply from Evans Halshaw - Ford Bury
Hi Judith,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Bury
Hi Andrew,
We appreciate your kind words about our team.
We're glad you had a positive experience.
Evans Halshaw Customer Services
Excellent customer service
Excellent customer service, very easy drop off and pick up. Everything explained fully. Special mention to Karen for her help.
2 December 2024
Reply from Evans Halshaw - Ford Bury
Hi Alan,
Thank you for your kind words about Karen and five-star rating!
We're delighted to hear you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services
I purchased a Ford fiesta from Evans Halshaw Bury and Tom made everything very easy from start to finish. Thanks Tom
I purchased a Ford
23 November 2024
Reply from Evans Halshaw - Ford Bury
Hi Glynn,
Thank you for your review.
We appreciate your feedback about Tom.
Evans Halshaw Customer Services
Really happy when collecting my new car…
Really happy when collecting my new car Evans Halshaw Bury went above and beyond while dealing with the purchase
Would have been nice to have the Hybrid fully charged on collecting, On the plus side they did put fuel in for me
21 November 2024
Reply from Evans Halshaw - Ford Bury
Hi Morgan,
We appreciate your kind words about your experience at Ford Bury.
We're glad you were happy with the service you received during the purchase of your new car.
We understand your point about the hybrid battery not being fully charged, and we'll take your feedback into consideration for future customer interactions.
Thank you for choosing Evans Halshaw Ford Bury.
Evans Halshaw Customer Services
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