Brought a used car from Evans Halshaw Cardiff, what an easy and stress free experience it was. I had the pleasure in dealing with Will Whippe who goes above and beyond to make the whole car buying pro... See more
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Brought a used car from Evans Halshaw Cardiff, what an easy and stress free experience it was. I had the pleasure in dealing with Will Whippe who goes above and beyond to make the whole car buying pro... See more
Company replied
Recently purchased a used Ford Puma from Evans Halshaw Ford Cardiff, and had an amazing experience dealing with Joseph Jones and William Whippe. Both went completely above and beyond ensuring that I h... See more
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What made my experience great was the amazing customer service we received from Tyler Evans. He was super patient, kind and allowed us review cars at our own pace plus freely test drive. I didn’t feel... See more
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Absolutely awful customer service in the service and repairs department. I’ve spent hours trying to get through to them on several occasions, with very little response. I’ve been told more than once... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
505 Newport Road, CF23 9UE, Cardiff, United Kingdom
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Reply from Evans Halshaw - Ford Cardiff
Very helpful and efficient salesman. Couldn't fault Wesley who organised the purchase and part ex. Would definitely recommend Evans Halshaw.

Reply from Evans Halshaw - Ford Cardiff
We bought our car from Evans Halshaw Cardiff. What a fab experience we had. Jules the sales rep was outstanding. There was a few little issues with the car nothing major just a few scratch’s and scuffs etc. but he made sure that these were sorted for us for when we picked up the car. He also guardx the car for us free of charge. We definitely recommend Evans Halshaw Cardiff for their customer service, they knocks spots off their sister company in Merthyr Tydfil. The staff there need more training on what good customer service is like.
Well Done Jules and Evans Halshaw Cardiff !

Reply from Evans Halshaw - Ford Cardiff
What made my experience great was the amazing customer service we received from Tyler Evans. He was super patient, kind and allowed us review cars at our own pace plus freely test drive. I didn’t feel pressured or anything bad. Super happy with my experience.

Reply from Evans Halshaw - Ford Cardiff

Reply from Evans Halshaw - Ford Cardiff

Reply from Evans Halshaw - Ford Cardiff
I am very pleased with the service. Jules was excellent from start to finish , everything was explained at every point and guided well with all options. I would highly recommend Evans Halshaw Cardiff.

Reply from Evans Halshaw - Ford Cardiff
Great experience at Evans Halshaw with Tyler, really helpful and informative. Made the experience of part exchanging my car for a new car really easy and stress free. Thanks Tyler

Reply from Evans Halshaw - Ford Cardiff
Alot of work done on a Saturday morning service and mot

Reply from Evans Halshaw - Ford Cardiff
Excellent service from Evans Haltshaw in Cardiff. Especially Ben and Lee, they have been excellent in getting me the car I want.

Reply from Evans Halshaw - Ford Cardiff
Overall very positive impression of my recent experience buying a used car at Evans Halshaw Ford Cardiff. My salesman Will listened carefully to my use case and was able to suggest cars that fit the bill at prices that were within my budget. Really quick to reply to emails, provided a video tour of the vehicle and a test drive without issue. Ended up with a lovely car which I wouldn't even have thought could be in my budget! Exemplary customer service and good after sales care from a salesman and sales team that actually care about the customer experience. Puts rivals to some considerable shame.

Reply from Evans Halshaw - Ford Cardiff
I highly recommend Evans Halshaw Cardiff.
I was very impressed with Jules’s professionalism and customer service.
It was such an easy and stress free process.
And not once was I pressured into anything.
Extremely happy with my purchase!
Thanks Jules :)

Reply from Evans Halshaw - Ford Cardiff
Jules was great and sorted everything with 0 fuss. No pressure at all and made me feel really comfortable and at ease. Would 100% recommend!

Reply from Evans Halshaw - Ford Cardiff
A1 service from start to finish Wesley holt was very helpful and professional would definitely recommend thanks

Reply from Evans Halshaw - Ford Cardiff
Massive thank you to Wes from Evans Halshaw Newport Road. Always helpful and informative. This is the 3rd car I have bought off him. We have just picked it up and absolutely love the car! Not the one we was originally looking at, but so glad he pointed it out to us. Happy new car day to us! Thanks to Wes !

Reply from Evans Halshaw - Ford Cardiff
Purchased my new car on Monday, and would like to say how stress free, from start to finish the whole process was.
I have been to other garages, but the customer service you receive in this Cardiff branch is brilliant.
I would like to give a shout out to the amazing Will, helping me with my new car! Will you were fabulous, thank you so much😊

Reply from Evans Halshaw - Ford Cardiff
I visited the branch one Sunday afternoon with no expectations of what I was looking for.
Tyler in the Used Sales department was extremely helpful and keen to help me find what I wanted and needed.
I would recommend them highly from start to finish to anyone looking to purchase a car.

Reply from Evans Halshaw - Ford Cardiff
Friendly sales team and got me a good price for my car in part exchange

Reply from Evans Halshaw - Ford Cardiff
Wesley holt was fantastic from the first minute made it very easy for me to go through everything and also explained everything in full detail. Great customer service.

Reply from Evans Halshaw - Ford Cardiff
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