Great experience. Coffee while waiting for the MOT to finish, and I was kept informed throughout the process. It is a great place to get your MOT done.
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See what reviewers are saying
Kris in New car sales is excellent he helped me every step of my journey i now drive the Puma Gen-E select and even now that I have the car he is still always there if I need anything I recommend... See more
Company replied
Absolutely useless if you are disabled. No video to show you they'd checked car! No verbal communication to tell me what had been done! Handed key! No written description. No courtesy car, no pick... See more
Company replied
Got my used Audi A5 from Evans Halshaw East Kilbride in January this year. I left it for 6 months before leaving a review to see if anything went wrong with the car but it has been faultless. Interact... See more
Company replied
Company details
- #81 of 90 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
1 Millbrook, East Kilbride, G74 5NL, Glasgow, United Kingdom
- 01355 248080
3.4
Average
181 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Untruthful salesman
I bought a used Kia from the Evans Halshaw Ford East Kilbride branch. I was told by the salesman on the day that the car has a full service history, which was imperative in keeping the car's 7-year manufacturer warranty and it was the main reason for buying the car. But once I purchased the car, the service book was empty. There was no service history as initially claimed. And this salesman has since claimed in his email response that the records were conveniently 'lost'. He claims to be a family man and has a son, one of the many things he said during the sale to make himself seem more personable and trustworthy. How low does a salesman have to steep in order to close a deal?
I have since requested Evans Halshaw to offer their Premium Guarantee/warranty for the car for another 24 months as remediation, but I have received no response. I have also submitted a formal complaint via their website. Still, no response after more than 48 hours.
I am currently in the process of pursuing further action firstly via the motor ombudsman, and if necessary, pursue through legal routes through the Simple Procedure/Small Claims court process for false advertisement and for misleading the customer.
For those shopping for a car, avoid Evans Halshaw at all costs. Their employees are morally inept and as a company they adopt questionable sales tactics.
22 July 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Raymond,
Thank you for your review.
We're very sorry to hear about your experience with us.
This is not the high standard of service that we strive to deliver and it would appear that we have fallen short of expectations on this occasion.
Please would you be able to email service.followup@pendragon.uk.com with your details, so that we can investigate this further.
Thank you in advance.
Evans Halshaw Customer Services
Steve was excellent in getting my first…
Steve was excellent in getting my first car, great service
20 July 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi,
Thank you for your kind words.
We're delighted to hear you had a positive experience with Steve.
Evans Halshaw Customer Services
very helpful
very helpful, effortless transaction, and i found the perfect car
18 July 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Lucy,
We're so happy to hear that you had a positive experience!
We appreciate your kind words and are glad you were able to find the perfect car for you.
Have a great day,
Evans Halshw Customer Services
Reply from Evans Halshaw - Ford East Kilbride
Hi Sara,
Thank you for taking the time to leave a positive rating.
It's great to hear such positive feedback and we will ensure that this is shared with Steve. We really appreciate your recommendation and hope to see you again!
Have a lovely day,
Evans Halshaw Customer Services
Great service from Gary very helpful…
Great service from Gary very helpful and talked us through everything thank you
10 July 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi John,
Thank you for your kind words.
We're so glad you had a positive experience with Gary.
Evans Halshaw Customer Services
Fantastic service from Connor Searle at…
Fantastic service from Connor Searle at the East Kilbride branch. Nothing was too much trouble and he couldn’t have done enough for us. Will definitely purchase my next car here.
10 July 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Chantelle,
Thank you for your kind words!
We're thrilled to hear you had a positive experience and appreciate you highlighting Connor's exceptional service.
We're glad you're considering us for your next car purchase.
Evans Halshaw Customer Services
Great Staff!
Great staff, Quality communication and worry free sale. Would highly recommend this garage.
6 July 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Brian,
Thank you for your kind words.
We appreciate you taking the time to share your positive experience.
Evans Halshaw Customer Services
Very professional staff very friendly…
Very professional staff very friendly and helpful
8 July 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Ben,
Thank you so much for your kind words!
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Steve was fantastic very helpful and…
Steve was fantastic very helpful and explained everything easily to us great customer service
8 July 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi David,
Thanks for giving Steve a positive review!
We are grateful for the positive feedback.
Evans Halshaw Customer Services
Great service and very friendly…
Great service and very friendly employees
29 June 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi,
We are very happy to have provided you with such a positive experience!
Evans Halshaw Customer Services
Hi i would just like to say a big…
Hi i would just like to say a big thankyou to Gary Kerr for his invalueable advice and takkng care of my old car and the smooth purchase of the car i wanted if you want a car give him a call
20 June 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Tam,
Thank you for the great review and the feedback for Gary.
We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services
Excellent customer service from Steve start…
Excellent customer service from start to finish. Steve was very thorough & informative. He made buying a new car a breeze, stress and hassle free. Cannot recommend him highly enough. Thanks again
23 June 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Claire,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Steve.
We hope to be of service to you again!
Evans Halshaw Customer Services
Quick and hassle free purchase and…
Quick and hassle free purchase and trade in,I would recommend.
23 June 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford East Kilbride
Hi Ciaran,
A big thank you for leaving a 5* review for Gary.
Have a lovely day!
Evans Halshaw Customer Services
Great experience…
Great experience from Steve helping choose our new family car. Helped us from start to finish with everything which took away a lot of stress. 10/10
15 June 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hello,
Steve loves receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Evans Halshaw Customer Services
No pressure sale.
We received an excellent service from Steve, who patiently listened to and answered all our questions, then sourced a car for us. He also helped a family member get a better deal on another car. A very pleasant experience and no pressure put on us.
Thank you Steve,
Magi.
17 June 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Magi,
A huge thanks for taking the time to rate your recent experience with us.
Steve and the management team love to see such great feedback!
Have a nice day.
Evans Halshaw Customer Services
Outstanding service from Steve today
Outstanding service from Steve today. Will definitely be back and highly recommend you come along to see Steve for an upgrade!
14 June 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hello Clair,
Steve will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Great sales experience with Steve
Great sales experience with Steve, great customer service and great quality cars
14 June 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Diane,
A big thank you for leaving a 5* review for Steve.
Have a lovely day!
Evans Halshaw Customer Services
Great customer service from Steve and…
Great customer service from Steve and Charles.
23 May 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Mandy,
Thanks for giving Ford East Kilbride a positive review!
We are grateful for the positive feedback.
Evans Halshaw Customer Services
Sold my car to Steve with no hassle at…
Sold my car to Steve with no hassle at all. Very friendly guy and more than helpful
23 May 2024
Unprompted review
Reply from Evans Halshaw - Ford East Kilbride
Hi Scott,
Thanks for leaving such a wonderful review. Steve will be delighted to hear this.
Have a great day!
Evans Halshaw Customer Services
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