I had my car in to get serviced with Evans Halshaw Ford two years in a row. Both years they replaced my front brake pads and discs. This was despite only having driven 8500 miles in the interim.... See more
Company replied
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See what reviewers are saying
I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... See more
Company replied
From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... See more
Company replied
I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... See more
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Company details
- #81 of 91 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
694 Cumbernauld Road, G33 2ET, Glasgow, United Kingdom
- 0141 770 1100
4.3
Excellent
416 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great standard of service and support
3 February 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi James,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
Suzuki vitara
Great service provided by the sales team. Accurate description of the car I travelled all the way from Manchester to buy.
Many thanks
26 January 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi Nigel,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Down side
Down side, everything done via email, I didn't realise that if you don't have an email address you can't buy a car. Felt a bit discriminated as I don't have an email address and had to use my partners. However, Lauren reassured us this was how things are done now, great asset to the company. Jay couldn't answer alot of questions, however he was honest about it and found out the answers, great service. Apart from the products, it's the great staff that keep our loyalty over many years
24 January 2024
Reply from Evans Halshaw - FordStore Glasgow
HI David,
A huge thanks for taking the time to rate your recent experience with us.
Lauren, Jay and the management team love to see such great feedback!
Have a nice day.
Evans Halshaw Customer Services
Smooth seamless service buying my car…
Smooth seamless service buying my car from Glasgow Ford Evan Halshaw. Dealt with Gary and he was so friendly and professional and answered any questions I had. Would recommend to family/friends!
14 January 2024
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi Steph,
Thank you very much for the 5* review!
Gary values your feedback and take pride in providing the best possible customer service!
Thanks again!
Evans Halshaw Customer Services
Vehicle turned up not as purchased
Vehicle turned up not as purchased, dealership Manager Lauren not helpful in resolving 3 issues which should have been sorted before delivery.
Now it’s going to take my time and money to put things right.
Totally unacceptable service. Will not be using or recommending this Dealership to anyone.
Nigel Webb
20 December 2023
Reply from Evans Halshaw - FordStore Glasgow
Hi Nigel,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Glasgow
Hi Mukhtar,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
A truly Great sales team who go all out…
A truly Great sales team who go all out to please the customer, delivering a great deal.
29 November 2023
Reply from Evans Halshaw - FordStore Glasgow
Hi,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Gary was a lovely guy very helpful and…
Gary was a lovely guy very helpful and had a lovely manner about him.
25 November 2023
Reply from Evans Halshaw - FordStore Glasgow
Hi Mr Molden,
Thank you for the positive review!
I will be sure to share it with Gary at the Ford dealership in Glasgow.
Take care!
Evans Halshaw Customer Services
The video of work being carried out is…was good being kept upto date with cost
The video of work being carried out is reassuring
21 November 2023
Reply from Evans Halshaw - FordStore Glasgow
Hello Susan,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services
We bought a Renault Kadjar from Evans…
We bought a Renault Kadjar from Evans Halshaw Glasgow Ford, the salesman was Gary and he was so helpful and informative, he was friendly and professional, no matter what we asked him he would be able to tell us the answer and if he wasn't sure then he went out of his way to find out for us, I wish there were more car salesmen like Gary.
Mr and Mrs Thomas Waters
7/11/2023
7 November 2023
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hello,
Thank you so much for reviewing your recent experience with Gary at Evans Halshaw.
It’s great to hear you’ve had a positive experience.
Take care,
Evans Halshaw Customer Services
Great service and deal
31 October 2023
Reply from Evans Halshaw - FordStore Glasgow
Hi Andrew,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
My car needed a slight adjustment to…
My car needed a slight adjustment to the steering wheel following an MOT Service , this was sorted with no fuss and now its perfect
31 October 2023
Reply from Evans Halshaw - FordStore Glasgow
Hi Mr Osborne,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Glasgow
Hi Amanda,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
New car
The whole process of which is normally a stressful event was made exceedingly easy and Jordan the salesman was a very amiable lad who was a great help.
27 October 2023
Reply from Evans Halshaw - FordStore Glasgow
Hi Allan,
We are happy to see that your recent visit to Evans Halshaw was a positive one!
The dealership is always available for any assistance that you may need. We will ensure that your kind feedback is shared with Jordan and the team.
Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services
Staff are friendly and helpful
Staff are friendly and helpful. Can clearly see their knowledge of the cars. Happy to answer any questions and kept me up to date as I waited for my car.
20 October 2023
Reply from Evans Halshaw - FordStore Glasgow
Hi Mrs Hickson,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
Lovely Sales people not at all pushy…
Lovely Sales people not at all pushy very informative
14 October 2023
Reply from Evans Halshaw - FordStore Glasgow
Hi Helen,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Disappointed
We dealt with Jakub from the start of the purchase. We travelled approx 200mls each way because couldn't find what we were looking for in our area . I was the owner of the new car but work commitments prevented me to collect the car so my partner had too when it was ready. He arrived at garage bout 11am. Car wasn't even road taxed. He had to wait until Jakub went to post office. Then proof of insurance was another issue, documents I had too sign . I already explained it wouldn't be myself that would collect car. There was a multitude of phone calls, emails before he could leave garage. Something that should be a very smooth process it was not. It made what should have been an exciting and enjoyable process . And it was not
27 September 2023
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi June,
Thank you for your review.
We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Happy with the service
5 October 2023
Reply from Evans Halshaw - FordStore Glasgow
Hi Mr Burns,
Thanks for the great rating!
We are always happy to help,
Evans Halshaw Customer Services
Gary Brown has been an absolute gem…
Gary Brown has been an absolute gem throughout the full process. Went above and beyond.
Fantastic customer service all round.
29 September 2023
Reply from Evans Halshaw - FordStore Glasgow
Hi Valerie,
We are happy to see that your recent visit to Evans Halshaw was a positive one!
The dealership is always available for any assistance that you may need. We will ensure that your kind feedback is shared with Gary and the team.
Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services
Got my car on Thursday
Got my car on Thursday, over the moon with it. Jacob was extremely professional, courteous and explained everything before I drove away. First class service.
21 September 2023
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi Diane,
Thank you for reviewing us!
Jacob will really appreciate you taking the time to do this.
We hope you have a great day!
Evans Halshaw Customer Services
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