The sales person Linda Collins was professional and honest she answered all my questions. There was no pressure to purchase a vehicle or add ons. The car i purchased was as described and the work requ... See more
Company replied
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See what reviewers are saying
Fantastic experience with Evans Halshaw Stourbridge. My first contact was with Mark, business manager who answered all my questions with professionalism and honesty about a used car that had just arr... See more
Company replied
My wife and daughter completed a purchase of a Kia Xceed, unfortunately I could not be at the handover and this was the first time they had handled this themselves. Linda Collins did an excellent job... See more
Company replied
Picked up my Kia today, our Sales Representative Harry was great 👍 but obviously his hands were tied as was just handed 2 sets of keys over with just a piece of string attached to both keys which bot... See more
Company replied
Company details
- #84 of 97 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
65A Hagley Road, DY8 1QA, Stourbridge, United Kingdom
- 01384 442222
4.6
Excellent
796 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I bought a car from evans halshaw in…
I bought a car from evans halshaw in June I was waiting for my logbook to come after 6 weeks it hadn't arrived I phoned the dvla they hadn't any record of it so I had to fill in a v62 form and send £25 I'm disappointed with evans halshaw for not doing it
18 July 2026
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hello Andrew,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
The sales person Linda Collins was…
The sales person Linda Collins was professional and honest she answered all my questions. There was no pressure to purchase a vehicle or add ons. The car i purchased was as described and the work required was carried out by the technicians. I would recommend using this dealer. pw
9 July 2026
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Linda at Dealership
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services
Reply from Evans Halshaw - Kia Stourbridge
Hi Adam,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
kia seem incapable of sending emails to…
kia seem incapable of sending emails to the correct person. just because my title is dr doesn't mean I am a man.
7 July 2026
Reply from Evans Halshaw - Kia Stourbridge
Hi,
Thank you for your review.
We sincerely apologise for any misunderstanding in the communication that you have received.
If there is anything that we can assist with, please get in touch with us at help@evanshalshaw.com.
Thank you,
Evans Halshaw Customer Services
Kia purchase
The company particularly the sales team showed a professional and sympathetic attitude which I believe is most important when dealing with a process which is often difficult or problematic
30 June 2026
Reply from Evans Halshaw - Kia Stourbridge
Hello Tatiana,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services
Very helpful staff but was short…
Very helpful staff but was short staffed on the desk and on the phone
6 July 2026
Reply from Evans Halshaw - Kia Stourbridge
Hello Malcolm,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Kia Stourbridge Customer Services
Dealership fine - head office absolutely abysmal
I have an ongoing dispute with Evans Halshaw/Lithia's head office after purchasing a used vehicle from a Kia dealership. While the experience from the dealer was very good and I'm sorry this listed under them (but there is no option, on here, for their faceless head office), unfortunately the experience of dealing with the head office was the total opposite. This was in regards of the Premium Guarantee. Everything from misleading and contradictory information provided to spending months chasing them for a response to my formal complaint which they continued to ignore (even when sent by signed for denying they had received it despite a signature being provided!). At the end of it all they still believe they didn't do anything wrong and refused to issue compensation despite the loss of time, stress and financially. Thanks to their head office I will never purchase another vehicle from Evans Halshaw - AVOID!
6 July 2026
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hi Justyn,
I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Again, I do apologise for any inconvenience this may have caused.
Evans Halshaw Brand Customer Services
Fantastic experience with Evans Halshaw…
Fantastic experience with Evans Halshaw Stourbridge.
My first contact was with Mark, business manager who answered all my questions with professionalism and honesty about a used car that had just arrived. Thereafter through the process of it being prepared for sale I Linda Collins -Sales Executive has supported me though every step until I drove my lovely car away today. Linda had been so professional, efficient, thorough and kind throughout the whole process and I have totally trusted her. I cannot recommend Linda highly enough - thank you.
5 July 2026
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hello,
Linda will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Job well done.
Made appointment by phone,delivered car on due date,had a call to say it was ready for collection.
All staff friendly,car nice and clean.
Over all good service.
Thankyou.
7 February 2026
Reply from Evans Halshaw - Kia Stourbridge
Hello Robert,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services
Very friendly and helpful
Lin was very friendly and helpful. She made sure we were informed on all our options, she wasn’t pushy or overbearing. For a first time buyer from a dealership, it made for a great, easy experience.
30 June 2026
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hi Meg,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Lin at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Kia Stourbridge
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Stourbridge Car Sale
Alex Woolley was our sales person and he was very professional, helpful and supportive throughout the whole process. He was very knowledgeable and very cheerful! Thank you so much!
5 June 2026
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hello Joshua,
Alex will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Excellent service at Evans Halshaw Kia Stourbridge…
My wife and daughter completed a purchase of a Kia Xceed, unfortunately I could not be at the handover and this was the first time they had handled this themselves. Linda Collins did an excellent job looking after my girls, and although I did have a few queries afterwards, Linda cleared up my worries within 5 minutes the day after. True 5 star service. Thank you Linda.
24 June 2026
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Linda at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Kia Stourbridge
Hello David,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services
Really helpful and friendly
Customer service is really good, the service they give is professional.
19 June 2026
Reply from Evans Halshaw - Kia Stourbridge
Hello Belv,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
First-class service
First-class service from start to finish. We met a few from the team who were all exceptional but Nathan was our main port of call and he was magnificent! He was friendly, professional, and made the whole process straightforward and stress-free.
We’re delighted with our new car and wouldn’t hesitate to recommend this dealership to anyone looking for excellent customer service and a great buying experience.
20 June 2026
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services
All staff were professional and helpful…
All staff were professional and helpful at all times .From beginning to end of my time at Kia Stourbridge.
19 June 2026
Reply from Evans Halshaw - Kia Stourbridge
Hello Marion,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services
Staff very helpful and courteous.
18 June 2026
Reply from Evans Halshaw - Kia Stourbridge
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Stourbridge Customer Services
Reply from Evans Halshaw - Kia Stourbridge
Hello Dean,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Stourbridge Customer Services
Good service
12 June 2026
Reply from Evans Halshaw - Kia Stourbridge
Hello,Philip
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Stourbridge Customer Services
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