Having the feeling that from the moment when you enter the showroom until your back in your own car, you can relax that your going to be well looked after by the service staff.
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See what reviewers are saying
Exceptionally poor customer care. I bought a car in April 26 with extended warranty. Had to return to company 4 times in 4 months due to defects. Defects still not solved. Customer services at head... See more
Company replied
Sales exec Cain Spearman very helpful with car demo and purchase procedures. However dealership restraints spoiled the experience - Full service history not provided - we have to contact Mercedes... See more
Company replied
From start to finish the Sales consultant Zack Mason explained everything clearly, and could not have done anything more to assist us in our purchase. Relaxed friendly atmosphere no pressure wha... See more
Company replied
Company details
- #81 of 90 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Centurion Park, Clifton Moor Gate, YO30 4WW, York, England, United Kingdom
- 01904 696333
3.4
Average
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
The staff were friendly and helpful
The staff were friendly and helpful and kept us informed of all that was happening. Work done on time.
14 December 2021
Unprompted review
Reply from Evans Halshaw - Vauxhall and MG York
Hi Frances,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Professional, helpful staff
Always friendly, professional staff. Work carried out as advised and in the time stated. Wouldn't go anywhere else.
4 December 2021
Unprompted review
Reply from Evans Halshaw - Vauxhall and MG York
Hi Lorraine,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
My MOT in November 2021
Once again prompt and considerate service, the car was collected when agreed, the agent was friendly and helpful, and it was returned quickly in excellent time and sparkling.
Very pleased.
27 November 2021
Unprompted review
Reply from Evans Halshaw - Vauxhall and MG York
Hi David,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Reliable Service
My vehicle, Vauxhall Agila, has been maintained to an excellent standard since purchased from the local dealer. The 'lifetime' warranty being a great bonus with straightforward and good value service conditions. Over 40k trouble free miles so far!
2 October 2021
Unprompted review
Reply from Evans Halshaw - Vauxhall and MG York
Hello,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
Excellent service
Excellent service
Friendly and knowledgable
Happy to recommend
23 September 2021
Unprompted review
Reply from Evans Halshaw - Vauxhall and MG York
Hi Lynne,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Looking for my first car
Looking for my first car, lots of choice and very helpful staff!
16 September 2021
Unprompted review
Reply from Evans Halshaw - Vauxhall and MG York
Hi Lorna,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
Very efficient service
12 September 2021
Reply from Evans Halshaw - Vauxhall and MG York
Hi Trish,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Amazing front of house workers amazing…
Amazing front of house workers amazing service thank you guys especially Danielle who dealt with us.
7 September 2021
Reply from Evans Halshaw - Vauxhall and MG York
Hi Adrian,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Fantastic service as always.
26 August 2021
Reply from Evans Halshaw - Vauxhall and MG York
Hi Amanda,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
As usual everything was sorted out to…
As usual everything was sorted out to my satisfaction, very well organised , The service manager is very good & sorted everything out for me
20 August 2021
Reply from Evans Halshaw - Vauxhall and MG York
Hello John,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Evans Halshaw Customer Services
First Class service from everyone…
First Class service from everyone involved.Girls in reception and the Manger Mark were welcoming and friendly.Car picked up and returned looking as new.Report very informative.No complaints whatsoever.
5 August 2021
Reply from Evans Halshaw - Vauxhall and MG York
Hi Barry,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Friendly service from knowledgeable…
Friendly service from knowledgeable staff would highly recommend
5 August 2021
Reply from Evans Halshaw - Vauxhall and MG York
Hi Brian,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
Excellent service
25 July 2021
Reply from Evans Halshaw - Vauxhall and MG York
Hi Stephen,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Shambolic and erroneous adverts
Shambolic & Deceitful - Sold me car (Grey Outlander phev DX68UMB) without Service History - despite the advert claiming it was FSH. Either had not checked or hoped i would not notice. Returned for full refund but a week of hassle and hours on the phone. (Warning - they have re-advertised the car with no mention of the missing service history. In fact, service history is not mentioned!) They had also previously failed to honour the delivery charge on their adverts and claimed on the delivery check sheet that I had agreed to give them a 5 star review! Blamed "Head Office"
I complained about the delivery charge which was never followed up by "Head Office".
Tick boxing errors or deliberate - you decide!
12 July 2021
Unprompted review
Reply from Evans Halshaw - Vauxhall and MG York
Hi,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Very happy with the service
Very happy with the service. Car collected and dropped off, very courteous member of staff.
11 July 2021
Reply from Evans Halshaw - Vauxhall and MG York
Hi Paul,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
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