Buying a used Audi from Evans Halshaw was great - Sunjay Singh made the experience very easy. He was helpful, honest, and no hard sell. The car was in great condition and the process was straightforwa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... See more
Company replied
Five stars for Rhys Ebdon in Sales, Jordon and Michael in the Service department. If we bought a nearly new car again, we would specify full service as part of the pre-purchase checks. After driving... See more
Company replied
The staff make this company great! They are always very helpful, polite and give good advice. They have extensive knowledge about your vehicle which is really encouraging. Thank you Vauxhall!
Company replied
Company details
- #81 of 91 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, United Kingdom
- 029 2038 7221
4.6
Excellent
542 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
6 May 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Cardiff Customer Services
Deserved praise for service team memberer
I took my Corsa e in for a service today and handed key in to Rhys at the service desk. What an absolute pleasure it was to meet him. He was so courteous and helpful. He promised to ring me when the car was ready and gave me an estimate time. When I went to collect the car he went over the service report and explained everything very simply to me. I thanked him for his help and left to get my car. Regrettably I couldn't find the car in the busy car park so had to return to the desk. Rhys leapt into action,took my key ,went off and found my car. He was dismayed that the service team had not vacuumed the footwells so he went off and sorted that for me.
I felt very well looked after and will hopefully continue to use Evans Halshaw in the future. Thank you Rhys for "going the distance" .
1 May 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Laine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Jeremy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Cardiff Customer Services
A very professional company and always me
A very professional company and always. Great service from staff
17 April 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Ken,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great service
Great service in super quick time and even washed the car. Very polite and helpful staff.
17 April 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Elizabeth,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Evans Halshaw Vauxhall Cardiff Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello, Davidjones.
Rhys will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Cardiff Customer Services
The team at Cardiff Evans Halshaw went…
The team at Cardiff Evans Halshaw went over and above my expectations to get my vehicle repaired as quickly and so efficiently Richard and his team where magnificent a true 5Star performance
3 April 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Richard at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
friendly sstaff
31 March 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Excellent service and communication
28 March 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great customer service 5*****
25 March 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Robert,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Vauxhall Cardiff Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Matthew,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services
Service reception was excellent…
Service reception was excellent regarding handling the recall. Thank you Rhys.
24 March 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Cardiff Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Cardiff Customer Services
A much better experience than last…
A much better experience than last time.
Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service.
Some process improvements post sale - such as what to do in the event of a fault within 2 days of getting the car and clearing old finance wasn't particularly timely, but overall, pretty hassle free.
6 March 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Laura,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Vauxhall Cardiff Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Linda,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Cardiff Customer Services
I always feel comfortable dealing with…
I always feel comfortable dealing with the team at Evan’s halshaw
13 March 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Jamie,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
EvansHalshaw Vauxhall Cardiff Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Liz,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
EH refused to accept a dangerous fault…
EH refused to accept a dangerous fault in our Ceitron EC4 that happens randomly and fobbed us off.
Since then we got more electric faults: the alarm won’t stop and again same story. I complained to Ceitron who were not helpful either. I’m seeing them on 24th April; let’s see what happens!!
3 March 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Bhima,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Easy to arrange yearly service and mot…
Easy to arrange yearly service and mot for date that suited me. Informed about parts required and costs for me to sanction before proceeding. Found also easy to pay and collect car with the addition of having car cleaned.
18 February 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Cardiff Customer Services
Fast efficient friendly
26 January 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.