Evans Halshaw - Vauxhall Citroen Nottingham Reviews 

470
TrustScore 4 out of 5

3.9

Redfield Road, Clifton Boulevard, NG7 2UJ Nottingham, GB


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Rated 3 out of 5 stars

Servicing only Monday to Friday. No good for full time workers. Unable to give specific times meaning you can be sat in the showroom for 5 hours waiting

Company replied

Rated 5 out of 5 stars

Perfectly managed recall. A Software issue that we were not even aware of had developed, we were informed and tge issue was sorted promptly. Staff are efficient, freindly and proffesional.

Company replied

Rated 5 out of 5 stars

Excellent experience. Ronnie was extremely helpful, professional and patient. He explained everything, helped me find exactly what I was looking for and arranged for it to be brought down from Doncas... See more

Company replied

Rated 5 out of 5 stars

Our vehicle was collected on time and delivered back fully serviced and valeted. In addition, an airbag fault was diagnosed and corrected following a diagnostic test with only nominal charge. We have... See more

Company replied


Company details

  1. #81 of 90 best companies in Car dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Redfield Road, Clifton Boulevard, NG7 2UJ, Nottingham, United Kingdom

  • 0115 988 5500

3.9

Great

TrustScore 4 out of 5

470 reviews

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3.9

All reviews

(470)

5,539 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to book MOT and service on line

Easy to book MOT and service on line. Dropped car off and was ready at given time.
All staff very polite.

16 December 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Adrian,

Thank you for your kind words.

We're delighted to hear you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Took my car for a service

Took my car for a service,
Got live updates from then as they were doing it.
Cleaned my car inside and out after the service

9 December 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Adele,

Thank you for your kind words.

We're delighted to hear you were happy with the service you received.

We appreciate you taking the time to share your feedback.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Amazing service!

Stephanie Fletcher went above and beyond when arranging to buy our car from us. Amazing service!

Jack Hudson from sales was also brilliant when we bought our car from them.

Thanks!

7 December 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Dom,

We are thrilled to hear about your positive experience and appreciate your feedback.

We are delighted that you found the service provided by Stephanie and Jack to be excellent.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Dropping the car off for MOT

I was called a few days before just to confirm I was coming to the cars MOT. Rebecca was really good on the phone and on the day. It was in the midst of storm Darragh so football was cancelled. I got there for 8:30 I asked off if the MOT could be done a little quicker and Rebecca said she'd try and will give me a ring. It was done for 10:45 got there at 11 and they were just finishing the paper work. I was in and out and it was as you would expect :)

7 December 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi,

We appreciate you taking the time to share your experience.

It sounds like you had a positive experience with Rebecca, and we're glad she was able to accommodate your request for a quicker MOT.

We understand the challenges of dealing with unexpected weather events, and we're happy to hear that you were able to get your car in and out efficiently.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent Customer Service

My Insignia was booked in to Evans Halshaw Nottingham on a Wednesday under warranty for repair, an hour later I received a call informing me of the cost (£500) incase the warranty didn't cover the repair. The work was done and I picked my car up that day, I was informed that the warranty people had not replied to go ahead with the work but I got my car back anyway. On the following Monday I was informed by the service department that they had finally received full payment for the repair. Great customer service as I could have been without my car for 6 days. Thank-you customer service lady's. 5 Star.

27 November 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Wayne,

We appreciate you taking the time to share your experience.

We understand that waiting for warranty approval can be frustrating, and we're glad you were able to get your car back on the same day.

We're committed to providing excellent customer service and will continue to work on improving our communication processes.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

I was delighted with the overall quality of work and customer relations - super!

I was very impressed with the efficiency and cost-effectiveness of the work done on my Insignia's transmission by your engineers. Your customer service staff member, Rebecca, was five-star excellent in every regard.

2 December 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi David,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you were impressed with the work done on your vehicle and that you had a positive experience with Rebecca.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent experience at Evans Halshaw Abbeyfield…

Having visited Evans Halshaw Abbeyfield Road Nottingham 26-Nov for a gear transmission fault on my Insignia - I cannot praise the staff and service dept more. The lady on service reception was superb and could not have been more helpful. I also had occassion to speak with the technician working on my vehicle as he had some further questions as to what the problem I had been experiencing in order that he could deal with the problem effectively and efficiently which he did 0 car is now running superbly
My rating for the team out of ten is 10 plus
Well done and thank you
Norman Monday Nottingham

26 November 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hello Norman,

We appreciate you taking the time to share your positive experience.

It's wonderful to hear about the exceptional service you received from our team.

We are proud to have dedicated team members who strive to provide excellent customer service and ensure customer satisfaction.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service

Timely and efficient.

19 November 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi James,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very efficient service with friendly…

Very efficient service with friendly and helpful staff..

15 November 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Tony,

Thank you for your kind words.

We're delighted to hear you had a positive experience with our service and staff.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

My car was issued with a recall notice…

My car was issued with a recall notice and although the parts were not immediately available I received a phone call when they were. An appointment was arranged at a time convenient to myself, the car was picked up, dealt with, washed and cleaned to a high standard. Rebecca phoned to inform me when the car would be returned and Anthony returned it . They are both very professional and considerate.

13 November 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hello Linda,

Thank you for taking the time to leave us a review.

We are delighted to hear that you had a positive experience with our service.

We appreciate your feedback and are pleased that you were kept informed throughout the process.

We are also glad that you found Rebecca and Anthony to be professional and considerate.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans Halshaw Nottingham - Brilliant staff & service

Another perfect experience for my service from Evans Halshaw in Nottingham. From the booking in service - I had a phone call reminder, to the actual day. Really great staff there, from the service desk to the staff doing the work. Car cleaned in and out immaculately and in good time. Thank you and please never close!

13 November 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Claire,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I had recently lost my husband and had…

I had recently lost my husband and had to sell his vehicle due to financial difficulties. The sales advisor who dealt with myself was absolutely amazing she was so compassionate and thoughtful throughout the whole situation making this devastating time for me a little easier. I would just like to say a massive thank you for your kindness. Me & my husband had brought many vehicles from this Vauxhall garage over the years and have always been very happy with the service we have received. Thank you so much.

8 November 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Sereta,

Thank you for your kind words. We are truly sorry to hear about your loss and appreciate you sharing your experience with us. We are proud of our team and their commitment to providing compassionate and thoughtful service to our customers.

Kinf Regards, Evans Halshaw Customer Service.

Rated 5 out of 5 stars

Mobility car service

It was amazing when I took my car for a service a man called Matt asked me straight away of I needed any help and he offed to park my car for me.
He even had a look for my wheel locking nut and handbook as I didn't know where they was...always so helpful and they take there time to explain what's going to happen highly recommend

6 November 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hello,

Thank you for taking the time to leave us this positive review. We are delighted to hear that you had such a positive experience with our team.

We are thrilled that you found Matt to be so helpful and that he went above and beyond to assist you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Driving off happy!

Collected our new car yesterday after only speaking to Simon Watts on Sunday morning; what a super star! He sourced, got delivered, valeted and ready for us so we could go away today. Brilliant service and a “lovely lad” :-) Thank you Simon!

2 November 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Karen,

We're thrilled to hear about your positive experience.

It's fantastic that you were able to get your new car so quickly and efficiently.

We appreciate you recognszing the excellent service provided by Simon.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car selling …

I sold my car at evans halshaw nottingham. I had my appointment with Stephanie fletcher who was awsome. She helped me and my dad with the whole process, very professional and funny. Everything went very smoothly and Stephanie made it so entertaining, thanks Stephanie your awsome.

3 November 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Stephen,

We're so glad to hear you had a positive experience selling your car.

It's wonderful to know that Stephanie made the process smooth and entertaining for you and your dad.

We appreciate your kind words about her professionalism and humor.

We'll be sure to pass your feedback along to her.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful service

Very helpful service. Easy to contact them and they kept me informed throughout.
Very polite and friendly staff.

25 October 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Lou,

Thank you for your kind words and 5-star rating.

We're delighted to hear you had a positive experience and appreciate your feedback.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic experience

Excellent experience buying a used car. Every member of staff I interacted with whilst there were friendly and polite, but Rohan was the best! He was so incredibly patient and calm, making things clear and easy to understand. From the very first phone call after making the appointment right up to when I went to collect the car, Rohan was there if I needed him, and I'm confident he will continue to be there if I ever need him. First class service and I would recommend Evans Halshaw Nottingham to everyone.

26 October 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hello Kim,

Thank you for your kind words. We are delighted to hear about your positive experience and that you found Rohan to be so helpful.

We strive to provide our customers with the best possible service and we are thrilled that you found our team to be friendly, knowledgeable and helpful.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

First class

All was well. I was more than pleased with the service and help given to me by the serving dept. The collection and return of my car was first class and I was impressed by the smartness of the driver

29 October 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Ron,

We are delighted to hear that you were pleased with the service and help provided by our service department.

We appreciate your feedback and are glad you found the collection and return of your car to be first class.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mede repairs to my newly purchased…

Mede repairs to my newly purchased vehicle collected and delivered to my home whilst I was at work first classs service as usual that is the reason my wife and I use them would recommend to anyone

29 October 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Robert,

We appreciate your kind words and are thrilled to hear about your positive experience.

It's wonderful to know that you found our service to be first-class and that you would recommend us to others.

We strive to provide excellent customer service and are glad we met your expectations.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Helpful and accommodating service

Had a great experience buying a used car from Evans Nottingham. Was greatly assisted throughout by Simon Watts in sales who was extremely knowledgable and accommodating. I found all the staff in the team who I had any dealings with to be very helpful.

29 October 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hello,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience buying a used car from us.

We are proud of having Simon as part of our team and appreciate your feedback.
Evans Halshaw Customer Services

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