I can’t recommend Emma in the Servicing Department highly enough! Her customer service is absolutely outstanding. She is always so friendly, chatty and approachable, and genuinely goes abo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Reception staff very friendly and helpful. Full health check carried out which I wasn’t expecting as van was recalled for a timing belt/chain issue. Very impressed with level of service.
Company replied
I had my 3rd servicing at Grangemouth branch. Immediately seen to. Option to stay in the lounge area or go to local cafe, which I did. All went top plan. Took 2 hours which they said in advance... See more
Company replied
Outstanding help and advice from Bryan McKee with my next Motability car, who went over and above all expectations to help me this week. He literally moved mountains for me to get the car I needed (Va... See more
Company replied
Company details
- #81 of 90 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
Contact info
Laurieston Road, Grangemouth, FK3 8XX, Falkirk, United Kingdom
- 01324 673300
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to arrange service & MOT and all…
Easy to arrange service & MOT and all work carried out to a high standard. Very pleased the way Falkirk branch kept me informed throughout the day and all staff were very pleasant and helpful.

Reply from Evans Halshaw - Vauxhall Falkirk
All areas of service in my recent visit…
All areas of service in my recent visit was to a high standard.
I was kept informed of the progress of my vehicle and I was update of any discoveries or required work needing carried out.
Service was quick and completed in the time stated.
Thanks again.
Stephen

Reply from Evans Halshaw - Vauxhall Falkirk
Went out there way
Went out of there way to help
By uplifting my car & returning it

Reply from Evans Halshaw - Vauxhall Falkirk
5 Star experience from Kerry this is my…
5 Star experience from Kerry this is my 4 th car from him really helpful patient and knowledgeable thank you again

Reply from Evans Halshaw - Vauxhall Falkirk
Great team!!!
Dealing with the used car team was a very easy and stress free experience thanks very much will definitely be back new car is great!!!

Reply from Evans Halshaw - Vauxhall Falkirk
I bought a car that had a fault they…
I bought a car that had a fault they were helpful but the fault developed the second day of ownership. I took it back they wanted to repair it they changed battery but it hasn't fixed the fault it still comes on.

Reply from Evans Halshaw - Vauxhall Falkirk
Car was in for service needed some work…
Car was in for service needed some work which got carried out in good time I didn’t mind as I had a courtesy car whilst I waited thanks again

Reply from Evans Halshaw - Vauxhall Falkirk
Great service again from Daniel when…
Great service again from Daniel when choosing my new car. See you again in 3 years time!!!!!!!

Reply from Evans Halshaw - Vauxhall Falkirk
Excellent Customer Service
Finding myself in urgent need of a new (used) car one Saturday in April I went to Evan Halshaw Falkirk. I had seen the car on Auto trader and wanted to test drive it. Dealing with Kerry the salesman made the whole experience stress free and straight forward. I wanted to buy the car and have it delivered on the Monday. Kerry made this possible and with the help of Andy my car was delivered, as promised, on Monday 15 April at lunchtime.
This is my second car from Evan Halshaw but first time at the Falkirk branch. I would recommend this garage.

Reply from Evans Halshaw - Vauxhall Falkirk
Top Service as always
We have been using Evans Halshaw for years when we need a new car. Top class service anytime.
My latest car's engine warning light came on after 3 weeks while on a journey from down South. One call to Evans Halshaw and the car was booked in within a few days to have it investigated. Courtesy car was waiting for me when I dropped it off and my own car was ready by lunchtime in time for me to go to work. Technicians video was sent to my mobile highlighting all was good and the software update had been carried out.
Outstanding service as always.

Reply from Evans Halshaw - Vauxhall Falkirk
Bought a car from their Falkirk branch…
Bought a car from their Falkirk branch had loads off issues over now 6 months on the car is still faulty and no help from them they now blank me they sold me a service for £100 and a can’t use it and asking for money back refused was told car had a full service and MOT it never hsd
After getting response from Evans Halshaw that was lies management have never helped they blank you and have been very aggressive over the issues and NEVER offered to make things right

Reply from Evans Halshaw - Vauxhall Falkirk
I have used the Falkirk branch for a…
I have used the Falkirk branch for a couple of years now for my services on my insignia. Excellent customer service through out with a follow up courtesy call to make sure I'm happy with the work carried out. I'm very happy with the service I receive. Thank you Falkirk branch.

Reply from Evans Halshaw - Vauxhall Falkirk
Very helpful and a good experience, dealt with Stephen.
Very helpful and

Reply from Evans Halshaw - Vauxhall Falkirk
Delighted with the service received…
Delighted with the service received over a 3 day period buying a car from here Kerry was a honest and very helpful salesman...would definitely recommend him and also Robert for helping with the the finance side of deal..guys were fab 👌 x

Reply from Evans Halshaw - Vauxhall Falkirk
Staff are very pleasant
Staff are very pleasant, and couldn’t do enough to help and answer all the questions I had. Go out their way if they aren’t sure to find the right answer. Very satisfied.

Reply from Evans Halshaw - Vauxhall Falkirk
Helped me out of a tight spot
Helped me out of a tight spot by squeezing in an MOT booking at very short notice..... called at 1545 and MOT arranged for next day, can't ask for any better than that! Continuation of good service I've experienced in the past, definitely on my shortlist when new car time comes around again. Thank you Evans Halshaw 😊

Reply from Evans Halshaw - Vauxhall Falkirk
Excellent Customer Service - Buying a used car
Evans Halshaw - Vauxhall Falkirk
The selling Team of both Kenny and Bill were really helpful and went out of there way to assist me with buying a used Vauxhall Astra. The deal was sorted in an efficient manor, customer service was brilliant from the point of the test drive, Discussing financial deal options, warranty packages and the handover of the car, allowing me another test drive and going through all the cars gadgets prior to me driving away with my car. The car was in immaculate condition and had been well valeted.
I would defiantly recommend Evans Halshaw - Vauxhall Falkirk to my friends and family if they were purchasing a new or used car.

Reply from Evans Halshaw - Vauxhall Falkirk
Wonderful service from Evans halshaw…
Wonderful service from Evans halshaw Grange mouth. Very efficient.

Reply from Evans Halshaw - Vauxhall Falkirk
Parts
Grangemouth , Absolute shambles was left waiting for 15mins then shunted round to the parts department who were less than helpfull , even suggested I try a competitor

Reply from Evans Halshaw - Vauxhall Falkirk
Customer service was excellent
Customer service was excellent, van booked in for service, kept fully updated.

Reply from Evans Halshaw - Vauxhall Falkirk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







